Midland, TX- Desktop Support Technician II

2 weeks ago


Midland, United States Heunets Inc Full time
Job Description:

We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor.

Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.

RESPONSIBILITIES

  • Provide first/second level contact and problem resolution for customer issues.
  • Work with third party vendors to remediate complex AV issues as needed.
  • Provide timely communication on issue status and resolution.
  • Maintain ticket updates for all reported incidents.
  • Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, and other authorized desktop application.
  • Install, upgrade, support and troubleshoot for printers, computer hardware.
  • Performs general preventative maintenance tasks on computers, laptops, printers.
  • Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
  • Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
  • Broad experience of IT with basic understanding of networks, servers, audio/visual, smart devices and telecoms.
  • This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Candidate should be willing to perform other duties as assigned.
Ideal candidates must have the following qualifications and skills.
  • Background knowledge in Computer science or any related field .
  • Minimum of 18 months of IT experience.
  • Experience in Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions, helpdesk ticketing systems.
  • Basic knowledge of Mac operating system, to support Apple pc users.
  • Experience in mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
  • Proven analytical, troubleshooting and problem-solving skills.
  • Proven ability to multi-task, effectively determine priorities and meet SLA's.
  • Excellent communication relationship-building and internal customer service skills.
  • Adaptable and flexible in a fast-changing industry and work environment.


Required Skills:
• Ticketing
• BASIC
• Connectivity
• Mac
• Computer Hardware
• Steps
• Laptops
• iOS
• Active Directory
• Android
• Servers
• Troubleshooting
• MS Office
• Computer Science
• Windows
• Vendors
• Teamwork
• Software
• Customer Service
• Maintenance
• Microsoft Office
• Communication
• Science
• Management
  • RT II Technician

    4 weeks ago


    Midland, United States Acuren Industrial Services Full time

    Acuren is currently recruiting for an RT II Technicians to support our operation in Midland,TX location. Responsibilities Set up and calibrate nondestructive testing equipment. Conduct tests to ensure quality or detect discontinuities (defects) using Technician, Healthcare, Inspection, Tech


  • Midland, United States Wyndy.com, Inc. Full time

    After-school support person needed in Midland, TX. Create safe and engaging environment for students. Assist with homework and offer academic support. Collaborate with staff and parents to monitor student behavior and progress. Flexible schedule with potential for growth.


  • Midland, United States Express Employment Professionals Full time

    Express Employment Professionals is currently seeking a highly skilled and experienced Diesel Mechanic to join our team in Midland, TX. The ideal candidate will have a strong background in diesel engines, with specific expertise in Cummins and Detroit engines, as well as heavy equipment maintenance. #MTXJob Title: Diesel MechanicLocation: Midland,...


  • Midland, Texas, United States Express Employment Professionals Full time

    Express Employment Professionals is currently seeking a highly skilled and experienced Diesel Mechanic to join our team in Midland, TX. The ideal candidate will have a strong background in diesel engines, with specific expertise in Cummins and Detroit engines, as well as heavy equipment maintenance. #MTXJob Title: Diesel MechanicLocation: Midland,...


  • Midland, United States Archway Physician Recruitment Full time

    Urology opening in TX Located in Midland, TX Full-Time, Permanent Seeking a BE/BC Urologist to join practice. - Signing bonus and competitive salary - Retirement Savings Plan - Medical Malpractice Furnished - Relocation Assistance - Residency Stipends - CME Allowance and Paid Time Off Location: - The city of Midland, Texas, sits in the Permian Basin of...


  • Midland, Texas, United States Archway Physician Recruitment Full time

    Urology opening in TX Located in Midland, TX Full-Time, Permanent Seeking a BE/BC Urologist to join practice. Signing bonus and competitive salary Retirement Savings Plan Medical Malpractice Furnished Relocation Assistance Residency Stipends CME Allowance and Paid Time OffLocation: The city of Midland, Texas, sits in the Permian Basin of west Texas the...


  • Midland, United States Excell Full time

    As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.Our client has a brand new opportunity for a qualified Level 2 Deskside Support Technician to join their team onsite in Midland, TX. This...


  • Midland, United States Soliant Full time

    Minimum 1+ years speech therapy experience required.Job Title: Full-Time Speech-Language Pathologist (SLP) - Midland, TX Location: Midland, Texas Discipline: Speech-Language Pathologist (SLP) Job Type: Full-Time, Onsite or Remote Duration: August 12, 2024 - May 23, 2025 Hours: 15-30 hours per week Join Our Team as a Full-Time Speech-Language Pathologist in...


  • Midland, United States Archway Physician Recruitment LLC Full time

    Trauma/Acute Care Surgeon needed in Midland, TexasFull time, permanentQualifications:Board Certified/Eligible in General SurgeryMust also possess an unrestricted Texas Medical License or be eligible to be licensed in the state of TexasBenefits Include:Residency StipendsCompetitive compensation and benefitsSign-On BonusStart BonusRelocation...


  • Midland, United States Excell Full time

    As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the team. Our client has a brand new opportunity for a qualified Level 2 Deskside Support Technician to join their team onsite in Midland, TX. This...


  • Midland, United States CompuCom Full time

    As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the e X cell team. Our client has a brand new opportunity for a qualified Level 2 Deskside Support Technician to join their team onsite in Midland, TX....


  • Midland, United States Rise Technical Recruitment Ltd Full time

    Field Service Technician (remodeling/ commercial)$25 - $27 per hour + Days Based + Overtime + Expenses + Training + Progression + Medical + PTO + 401k + Excellent company benefitsRemote based in: Midland,TXAre you a Field Service Technician from a Commercial, residential or construction background, looking to join a stable business offering a great work life...

  • Technician II Power

    1 week ago


    Midland, United States Aggreko Full time

    At Aggreko, we provide energy solutions so communities can thrive, and businesses can grow. We bring power, heat, and cooling to customers and communities wherever they need it. We are immediately hiring a Technician II Power in our Service Center in Midland, TX - a role that will help us to power progress for our customers. Why Aggreko? Here are some of...


  • Midland, United States Archway Physician Recruitment Full time

    Internal Medicine Opening in Texas -Located in Midland, TX. -Traditional outpatient Internal Medicine practice. About the job -Traditional outpatient Internal Medicine practice. -Clinic Hours Mon-Thurs 8-5 PM Friday 8-12 PM. -Patient Volume: 18-22 patients per day. Benefits Include: -Residency Stipends. -Competitive compensation and Benefits. ...


  • Midland, United States Tenaris Global Services Full time

    Health & Safety Technician LOCATION: Midland - TX - US DEPARTMENT: Health, Safety & Environment * Before applying to this position, we encourage you to discuss your interest with your current supervisor. Non-US Employees: Currently, this position is only considering local talent. Please contact your local HR directly to inform them of your interest to...


  • Midland, United States CompuCom Full time

    As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the **e** **X** **cell** team. Our client has a brand new opportunity for a qualified **Level 2 Deskside Support Technician** to join their team **onsite**...


  • Midland, United States Flexnet Networks LLC Full time

    FlexNet Networks LLC (FNN) is an established IT consulting company and is currently and aggressively looking for a IT Technician in Midland, TX.The ideal candidate will have at least 2 - 3 years in IT systems experience that is well versed in a broad range of LAN/WAN, server, networking, storage and software support solutions. Our work environment includes...


  • Midland, United States Soliant Full time

    Minimum 1+ years school psychologist experience required.Job Title: Part-Time School Psychologist - Midland, TX Location: Midland, Texas Discipline: School Psychologist Job Type: Part-Time, Onsite Duration: August 12, 2024 - May 23, 2025 Hours: 15-30 hours per week Join Our Team as a Part-Time School Psychologist in Midland, TX! Are you a dedicated School...


  • Midland, United States CompHealth Full time

    Outpatient clinic in Midland, TX seeking PT help for at least 13 weeks! Candidates with outpatient experience are desired, but not required. Whether you're touring Texas' bright lights and big cities or are seeking the sights of the scenic Southwest, Midland is the best place to begin. Conveniently located on Interstate 20 halfway between Dallas and El Paso,...

  • RT II Technician

    1 week ago


    Midland, United States Acuren Full time

    Position Summary Acuren is currently recruiting for an RT II Technicians to support our operation in Midland,TX. Responsibilities * Set up and calibrate nondestructive testing equipment * Conduct tests to ensure quality or detect discontinuities (defects) using NDT methods of inspection * Establish techniques for proper examination of objects under...