We have other current jobs related to this field that you can find below

  • Front Desk Supervisor

    3 months ago

    Denver, United States Hersha Hospitality Management Full time

    Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager - Front Office Manager - Assistant General Manager Your Focus. Interview, select, trai Front Desk, Supervisor, Office Manager, Operations, Hotel, General Manager

  • Front Desk Supervisor

    3 weeks ago

    Denver, United States NWEA Full time

    Front Office Denver, Colorado Position at The Art Hotel Denver, Curio Collection by Hilton Come Join Our Team at The ART Hotel, Downtown Denver Accepting Applications through August 31, 2024 Hourly pay range $20.50-21.50 The Art hotel is looking for an experienced hotel Front Desk Supervisor . Are you looking for a rewarding leadership opportunity and have...

  • Front Desk Supervisor

    2 weeks ago

    Denver, United States Sage Hospitality Group, LLC Full time

    Supervises front office staff ensuring an efficient operation producing excellent results for our customers. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and s Front Desk, Supervisor, Hotel, Reservations, Operations

  • Hotel Front Office Manager

    17 hours ago

    Denver, Colorado, United States NWEA Full time

    Position Overview:We are seeking a skilled and experienced Front Desk Supervisor to oversee our front office operations and ensure exceptional guest experiences.Key Responsibilities:1. Manage daily front desk operations, ensuring that customer service standards are consistently met.2. Supervise, train, and mentor front office staff to deliver outstanding...

  • Hotel Front Office Leader

    21 hours ago

    Denver, Colorado, United States NWEA Full time

    Position Overview:We are seeking a skilled Front Desk Supervisor to oversee our front office operations. This role is crucial in ensuring that our guests receive exceptional service and that our front desk team operates efficiently.Key Responsibilities:1. Manage daily front desk operations to uphold our high standards of guest satisfaction.2. Recruit, train,...

  • Kimpton Monaco Front Desk Supervisor

    1 day ago

    Denver, United States HEI Hotels & Resorts Full time

    Application Deadline 9/25/24 Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial g Front Desk, Supervisor, Office Manager, Computer

  • Hotel Front Office Manager

    6 days ago

    Denver, Colorado, United States NWEA Full time

    Position Overview:The Art Hotel is seeking a skilled and experienced Front Desk Supervisor to oversee our front office operations. This role is crucial in ensuring that our guests receive exceptional service and that our front desk team operates efficiently.Key Responsibilities:1. Manage the front desk operations, ensuring that customer service standards are...

  • Front Desk Supervisor

    1 month ago

    Denver, United States Sage Restaurant Group Full time

    Sage Hospitality Group - Front Desk Supervisor - Denver, Colorado Application open until September 30th or until filled. Your Inspiration for Unforgettable Experiences in Cherry Creek North. Welcome to Hotel Clio, a Luxury Collection Hotel located in Denver's sophisticated Cherry Creek North shopping district. We cater to travelers desiring an elegant and...

  • Front Desk Supervisor

    4 weeks ago

    Denver, United States Sonesta International Hotels Full time

    Job Description Summary The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Front Office Manager and Director of Rooms. The main focus of the role is the...

  • Front Desk Supervisor

    2 weeks ago

    Denver, United States Sonesta International Hotels Full time

    Job Description Summary The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Front Office Manager and Director of Rooms. The main focus of the role is the...

  • Overnight Front Office Auditor

    6 days ago

    Denver, Colorado, United States Embassy Suites Denver Central Park Full time

    Job OverviewWe are seeking a skilled Overnight Front Office Auditor to become a vital part of our outstanding Front Office team. If you thrive in a collaborative environment and are dedicated to delivering exceptional service to our overnight guests, this position may be ideal for you.Key Responsibilities:Compile daily Restaurant Revenue Report data by...

  • Chief Operations Officer

    6 days ago

    Denver, Colorado, United States Front Range Community College Full time

    Chief Operations OfficerFront Range Community College is seeking applications for the role of Chief Operations Officer (COO). This pivotal position is designed to enhance the operational framework of the institution, focusing on the success of over 27,000 students annually and providing exceptional educational opportunities.With three campuses strategically...

  • Front Desk Supervisor

    3 months ago

    Denver, United States Renaissance Denver Central Park Hotel Full time

    Overview: Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform...

  • Front Office Team Leader

    6 days ago

    Denver, Colorado, United States Sonesta International Hotels Full time

    Position Overview The Guest Services Supervisor plays a pivotal role in ensuring the seamless operation of the front desk, contributing to the overall success of the hotel. This position is integral in achieving performance goals and serves as the primary support for the Front Office Manager and Director of Rooms. The focus of this role encompasses training,...

  • Chief Operations Officer

    6 days ago

    Denver, Colorado, United States Front Range Community College Full time

    CHIEF OPERATIONS OFFICERFront Range Community College is seeking applications for the role of Chief Operations Officer (COO). This pivotal position has been established to enhance the operational framework of the institution.Front Range Community College (FRCC) is dedicated to the academic success of over 27,000 students each year in credit-bearing courses,...

  • Assistant Front Office Manager

    2 months ago

    Denver, Colorado, United States The Ritz-Carlton Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Denver, 1881 Curtis Street, Denver, Colorado, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front...

  • Front Office Representative

    2 days ago

    Denver, United States Pattern Promotions Full time

    Job DescriptionJob DescriptionFront Office Representative - Pattern PromotionsLocation: Denver, COJob Type: Full-time (38 hours per week)Salary: $500 to $850 per weekAbout Us:At Pattern Promotions, we believe in creating future managers. We offer all of our collaborators an equal opportunity to progress their careers to a higher level. Great work comes with...

  • Front Desk Supervisor

    2 months ago

    Denver, United States Denver Co Full time

    Front Desk Supervisor Denver , Colorado * **Employee Referral Program - $500 to $1000 based on position!** * **Free Monthly RTD EcoPass** * **Free Onsite Parking!** * **Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants and much, much more!** * **Discounted Hotel rates at all Marriott/Starwood & Sage managed Hotels &...

  • Front Desk Supervisor

    2 weeks ago

    Denver, United States White Lodging Full time

    White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's w Front Desk, Supervisor, Hospitality, Leadership, Department Manager, Diversity

  • Supervisor Front Desk

    1 month ago

    Denver, United States Sage Hospitality Full time

    Why us?: Sage Hospitality Group is set to hire a Front Desk Supervisor to join the Hotel Teatro team! Step into a world where history meets modern luxury in the vibrant heart of Denver's Theater District. Nestled within the iconic walls of the historic Denver Tramway trolley building lies Hotel Teatro, a beacon of elegance and refinement, proudly standing as...

Front Office Supervisor

2 months ago

Denver, United States Residence Inn Denver Downtown Full time

Compensation Type: Hourly Highgate Hotels:

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location:

Residence Inn Denver Downtown

2777 Zuni StDenver, CO 80211 Overview:

The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:
  • Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
  • Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
  • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
  • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
  • Review Front Office log and Trace File daily.
  • Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
  • Follow all cash handling and credit policies.
  • Be aware of all rates, packages and special promotions as listed in the Red Book. 
  • Be familiar with all in-house groups. 
  • Be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
  • Be familiar with hospitality terminology.
  • Have knowledge of emergency procedures and assist as needed.
  • Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
  • Be able to complete a bucket check, room rate verification report, and housekeeping report.
  • Balance and prepare individual paperwork for closing of shift according to hotel standards.
  • Maintain and market promotions and guest programs.
  • Maintain a clean work area.
  • Assist guests with safe deposit boxes.
Qualifications:
  • College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • High School diploma or equivalent required.
  • Computer experience required.
  • Customer Services experience preferred.
  • Flexible and long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.

  • Salary Range ($20.00/hr - $22.00/hr)

    • In addition to travel discounts at all our hotels, Highgate offers competitive benefits,
      including three pricing tiers of medical coverage as well as dental, vision &
      supplemental benefits to full-time associates. Retirement 401k program is open to
      both full-time & part-time staff who qualify.
  • Applications are accepted on an ongoing basis.