Director of Operations- Beach Properties of Hilton Head

2 weeks ago


Hilton Head Island, United States Towne Family of Companies Full time
Key Functions:

Must be local to or willing to relocate to the Hilton Head, South Carolina area.

Strategic Planning and Implementation:
  • Develop and implement operational strategies that align with the company's strategic goals.
  • Collaborate with senior management to set operational objectives and priorities.
  • Monitor industry trends and market conditions to make informed recommendations for operational improvements.
  • Identify and implement best practices and innovative solutions to enhance operational performance.
Revenue Performance:
  • Improve revenue production.
  • Budget - Develop, implement, and administer expense and quality controls.
  • Ensure operational excellence and total quality management.
  • Improve homeowner satisfaction (as measured by Homeowner retention).
  • Improve guest satisfaction (as measured by guest feedback and reviews).
  • Ensure tools, systems and standards are optimized for greater efficiency and to deliver the highest quality guest and homeowner services.
  • Coordinate sales and marketing to grow reservations and new property acquisition.
  • Establish and achieve goals for monthly, quarterly and annual sales in reservations and continued growth in homeowner acquisition vs prior year.
  • Oversees Website Effectiveness, SEO, Adwords, Third-Party Distribution Management.
Marketing and Sales:
  • Develop and execute marketing strategies to promote vacation rentals and attract potential guests.
  • Coordinate sales and marketing by working with the Marketing team to develop and execute marketing strategies to attract potential guests and new property acquisitions.
  • Analyze market trends and competitor activities to adjust marketing strategies and pricing.
  • Establish and achieve goals for monthly, quarterly, and annual sales in reservations and continued growth in homeowner acquisition vs prior year.
People Leadership & Development:
  • Actively champion results-oriented ethos of "fast, friendly, flexible, fun, financially sound, family-spirited" company values.
  • Build a team environment and generate efficiency and cross-communication.
  • Recruit, train, and mentor operational staff, fostering a positive and productive work environment.
  • Coaching, training, mentoring, inspiring, developing managers, directors and team members to promote a culture of continuous improvement and professional development.
  • Work with leadership team to ensure effective government relations via compliance with municipal ordinances.
  • Increase employee productivity through scheduling optimization and training
Compliance and Risk Management:
  • Ensure all operations comply with company policies, industry regulations, and legal requirements.
  • Identify potential risks and develop strategies to mitigate them.
Required Performance Skills:
  • Results-oriented
  • Exceptional leadership, development and coaching skills
  • Entrepreneurial minded
  • Extraordinary attention to detail with great observational skills
  • Data-driven decision-making and analysis
  • Ability to analyze, segment, and make actionable customer data
  • Highly flexible in creating solutions
  • Strong interpersonal skills and conflict resolution ability
  • Ability to be decisive when guiding and directing associates
  • Ensures a marketing and customer-focus for sales and homeowner services
  • Reviews revenue performance and improves interactions with a consistent sales/marketing process
  • Thrives in fast-paced high-volume environment.
  • Must be able to work weekends and holidays based on business needs.
Required Technical Skills:
  • 4 years management experience in hospitality/vacation rental preferred
  • Understanding and knowledge of the following:
    • Social media, sales and marketing techniques (and track record)
    • Web analytics
    • Google Analytics
    • SEO best practices
    • direct marketing
  • Multiple Platform Computer Excellence
  • Mastery of MS Word, Excel, keyboard skills
  • Excellent written and verbal communication skills
Physical Requirements
  • Express or exchange ideas by means of the spoken word via email and verbally.
  • Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
  • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
  • Not substantially exposed to adverse environmental conditions.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Hilton Head, South Carolina, United States Towne Family of Companies Full time

    Job SummaryWe are seeking a highly skilled and experienced Director of Operations to join our team at Towne Family of Companies. The successful candidate will be responsible for leading the operational strategy and implementation of our beach properties in Hilton Head, South Carolina.Key ResponsibilitiesStrategic Planning and Implementation: Develop and...

  • Culinary Team Member

    4 weeks ago


    Hilton Head, South Carolina, United States HILTON HEAD HEALTH Full time

    Job OverviewWe are seeking a skilled Line Cook to join our culinary team at Hilton Head Health. As a key member of our kitchen staff, you will play a vital role in preparing healthy, delicious meals for our guests.Key ResponsibilitiesPrepare food to exact specifications, utilizing a variety of cooking techniques and ingredients.Prep and set up line stations,...

  • Operations Manager

    4 weeks ago


    Hilton Head, South Carolina, United States Towne Family of Companies Full time

    Operations Manager Job DescriptionJob Summary: We are seeking an experienced Operations Manager to join our team at Towne Family of Companies. As an Operations Manager, you will be responsible for managing daily operational activities to ensure smooth and efficient functioning of the organization.Key Responsibilities:Manage Daily Operations: Oversee the...


  • Hilton Head, South Carolina, United States Spark by Hilton Hilton Head Full time

    General Manager Opportunity at Spark by Hilton Hilton HeadSpark by Hilton Hilton Head is seeking an experienced General Manager to lead our hotel team and drive success in our growing platform.About the RoleThe General Manager will be responsible for delivering consistent results within the hotel and setting up future hotels for success as the platform grows...


  • Hilton Head Island, South Carolina, United States Enterprisemed Full time

    Enterprise Medical Recruiting is seeking a board-certified/eligible Interventional Cardiologist to join a large healthcare system in Hilton Head, SC.Opportunity Overview:• Collaborate with a team of experienced cardiologists in a dynamic and supportive environment• Participate in the development and implementation of cardiovascular care programs• Enjoy...


  • Hilton Head Island, South Carolina, United States United Digestive Full time

    Opportunity OverviewUnited Digestive is seeking a skilled Gastroenterologist to join our team in Hilton Head, SC. As a leader in digestive health, we offer a unique opportunity for physicians to grow their careers in a supportive and collaborative environment.Key HighlightsPractice Setting: Outpatient-focused gastroenterology practice with a strong emphasis...


  • Hilton Head Island, South Carolina, United States Enterprisemed Full time

    Join Our Team of Compassionate Geriatric PhysiciansWe are seeking experienced and compassionate geriatric physicians to provide care to our community members over 65 in South Carolina's Hilton Head Region.The Opportunity:Reconnect to why you became a physician in this redesigned senior-focused clinical care model.Value-Based care model with SMALL patient...


  • Hilton Head Island, South Carolina, United States Enterprisemed Full time

    ## Primary Care Opportunity in Beautiful Hilton Head Are you a dedicated Family Medicine physician looking for a new challenge? Enterprisemed is seeking a talented physician to join our team in Hilton Head, South Carolina. ### Practice Highlights * Full-time, employed Family Medicine opportunity available immediately * Outpatient only, Monday through...


  • Hilton Head Island, South Carolina, United States Enterprisemed Full time

    ## Primary Care Opportunity in the Lowcountry Are you a Family Medicine physician looking for a new challenge in a beautiful coastal location? Enterprisemed is seeking a talented physician to join our Primary Care team in Hilton Head, South Carolina. ### Practice Highlights * Full-time, employed Family Medicine opportunity available immediately *...

  • Operations Manager

    4 weeks ago


    Hilton Head, South Carolina, United States Towne Family of Companies Full time

    Job SummaryWe are seeking an experienced Operations Manager to join our team at Towne Family of Companies. As an Operations Manager, you will be responsible for overseeing the daily operational activities of our beach properties, ensuring smooth and efficient functioning of the organization.Key ResponsibilitiesOperational Management: Manage daily operational...


  • Hilton Head Island, South Carolina, United States United Digestive Full time

    Unlock Your Potential in Digestive Healthcare: Gastroenterologist Opportunity in Hilton Head, SCAt United Digestive, we're committed to revolutionizing digestive health through innovation, expertise, and a patient-centric approach. As a leader in gastroenterology, we're expanding our team in Hilton Head, SC, with both Fellows and Experienced...


  • Hilton Head Island, South Carolina, United States Enterprisemed Full time

    Join Our Team of Compassionate Geriatric PhysiciansWe are seeking experienced and compassionate geriatric physicians to provide care to our community members over 65 in a redesigned senior-focused clinical care model.The Opportunity:Reconnect to why you became a physician in a clinical care model that prioritizes patient-centered care.Value-Based care model...

  • Director of Golf

    1 week ago


    Hilton Head Island, United States Hilton Head Island, South Carolina, United States Full time

    Job Description Director of Golf at the Country Club of Hilton Head - Country Club of Hilton Head | Hilton Head Island, SC | Invited (invitedclubs.com) Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated...

  • Director of Golf

    1 month ago


    Hilton Head Island, United States Hilton Head Island, South Carolina, United States Full time

    Job Description Director of Golf at the Country Club of Hilton Head - Country Club of Hilton Head | Hilton Head Island, SC | Invited (invitedclubs.com) Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated...


  • Hilton Head, South Carolina, United States Hilton Head Hospital of Hilton Head Island Full time

    Job DetailsWe are seeking a skilled Registered Nurse to join our Labor and Delivery team at Hilton Head Hospital of Hilton Head Island. As a Travel Nurse, you will provide high-quality patient care in a dynamic and fast-paced environment.ResponsibilitiesProvide individualized care to patients in the Labor and Delivery unitCollaborate with the healthcare team...


  • Hilton Head, South Carolina, United States Hilton Head Hospital of Hilton Head Island Full time

    Job SummaryWe are seeking a skilled Travel Nurse RN to provide care in our Labor and Delivery (L&D) specialty at Hilton Head Hospital of Hilton Head Island. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, providing high-quality patient care and contributing to the success of our...


  • Hilton Head Island, South Carolina, United States Enterprisemed Full time

    Transform Your Career in GeriatricsWe are seeking experienced geriatric physicians to join our team at Enterprisemed in Hilton Head Island, South Carolina. Our innovative senior-focused clinical care model offers a unique opportunity to reconnect with why you became a physician.The OpportunityValue-Based care model with smaller patient numbers and longer...


  • Hilton Head Island, South Carolina, United States United Digestive Full time

    Unlock Your Potential in Digestive HealthcareAt United Digestive, we're committed to delivering exceptional patient care and innovative digestive health solutions. As a Gastroenterologist in Hilton Head, SC, you'll be part of a dynamic team that's shaping the future of digestive healthcare.Opportunity HighlightsCollaborate with a seasoned team of 2...


  • Hilton Head Island, South Carolina, United States Hilton Head Hospital of Hilton Head Island Full time

    Certification RequirementsCandidates must possess the following certifications:BLSACLSNRPAWHONN Intermediate FHMNIHSSJob DetailsProvide high-quality patient care in the Labor and Delivery specialty at Hilton Head Hospital of Hilton Head Island.Job RequirementsGuaranteed hours per week: 36Weekend requirement: every other weekendFloat requirement: as needed in...


  • Hilton Head, South Carolina, United States Hilton Head Hospital of Hilton Head Island Full time

    Job SummaryWe are seeking a skilled Travel Nurse RN to provide care in our Labor and Delivery (L&D) specialty at Hilton Head Hospital of Hilton Head Island. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, providing high-quality patient care and contributing to the success of our...