Claims Coordinator

1 month ago

Maitland, United States Armada Full time
This position is for ATEC Logistics, LLC, a subsidiary of Armada. Founded in 1989 and based in Maitland, Florida, ATEC (www.atecsystems.com) is a logistics provider with expertise in the areas of global ocean shipping, export documentation, and order management services.

SUMMARY

The overall responsibility of this position is to be the point of contact in all aspects of invoice discrepancy resolution from inception to resolution, through interaction with Distribution Centers, suppliers, carriers; research causes of claims; analyze root causes; determine resolutions and communicate findings. The Claim Coordinator is expected to develop an effective and professional working relationship with routine stakeholder contacts.

RESPONSIBILITIES

  • First point of contact for discrepancies.
  • Responsible for fully documenting all claim requests in appropriate systems. This includes gathering pictures, BOL’s, delivery receipts, etc.
  • Investigates claims through various avenues, both internal and external, for resolution to the claim. Elevate claim to supervisor when appropriate.
  • Record appropriate adjustments for claim completion (inventory adjustments, credits/debits to customers and vendors).
  • Identify and report to supervisor all non-compliant occurrences.
  • Identify disputed claims and forward to appropriate parties for resolution.
  • Develop productive working relationships with internal/external customers.
  • Support development and administration of relevant KPI metrics/reports, including tracking and trending of claim issues, root cause identification and corrective action activity.
  • Ensure compliance of the ATEC Logistics’ Claim Policies for both internal and external customers.
  • Complete tasks associated with the monthly closing in accordance with established timelines.
  • Adhere to finance policies, procedures, and internal controls.
  • Support the annual year-end audit process with external accountants.
  • Assistance with additional assignments and projects as needed.
QUALIFICATIONS

EDUCATION AND EXPERIENCE REQUIREMENT

Minimum:
  • Associates Degree or relevant work experience.
  • 1-2 years Customer Service experience and/or 1-2 years accounting experience.
  • Strong relationship management and communication skills.
  • Must be fluent in English and Spanish
Preferred:
  • BS/BA Degree in business, logistics, or supply chain related discipline
  • Previous experience, preferable in transportation/warehousing industry, in a role dealing with OS&D and/or Freight claims.
  • Accounts Receivable experience.
  • Inventory Accounting experience.
LANGUAGE AND TECHNICAL SKILLS REQUIREMENT
  • Proficient in Microsoft Word, Outlook, Excel required; Access, GP Dynamics ERP preferred.
  • Process oriented with the ability to document and articulate the structure of complex system.
  • Solid analytical and problem-solving skills, with demonstrated experiences of individual and team-based problem solving.
  • Excellent communication skills, including listening, written, oral, and demonstrated group presentation.


PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work is usually performed in an office environment with normal noise levels. Involves prolonged sitting, and computer/phone usage.

DISCLAIMER

This job description isnotintended, and shouldnotbe construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. Its contents imply no contractual obligation and may be changed by the company at any time.

  • Logistics Claims Administrator

    2 weeks ago

    Maitland, Florida, United States Armada Full time

    Position OverviewThis role is pivotal within Armada, focusing on the management of invoice discrepancies from initial identification to final resolution. The Claims Coordinator will serve as the primary liaison among Distribution Centers, suppliers, and carriers, ensuring thorough investigation and resolution of claims.Key ResponsibilitiesAct as the initial...

  • Workers' Compensation Claims Manager

    2 months ago

    Maitland, United States CCMSI Full time

    Overview: At CCMSI, we look for the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are united by a common purpose of delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development programs,...

  • Workers Compensation Claims Adjuster II

    4 weeks ago

    Maitland, United States AmTrust Financial Full time

    Overview: The Workers' Compensation Adjuster II is responsible for prompt and efficient investigation, evaluation and settlement or declination of insurance claims through effective research, negotiation and interaction with insureds, claimants and medical providers. Maintains a solid understanding of AmTrusts mission, vision, and values. Upholds the...

  • Construction Defect

    2 weeks ago

    Maitland, United States CCMSI Full time

    Overview At CCMSI, we look for the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are united by a common purpose of delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development programs,...

  • Workers' Compensation Claim Adjuster

    2 weeks ago

    Maitland, United States CCMSI Full time

    Overview: At CCMSI, we look for the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are united by a common purpose of delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development programs,...

  • Workers' Compensation Claim Adjuster

    3 months ago

    Maitland, United States CCMSI Full time

    Overview: At CCMSI, we look for the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are united by a common purpose of delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development programs,...

  • Launch Your Insurance Career with CCMSI's Liability LevelUP Program

    2 days ago

    Maitland, Florida, United States CCMSI Full time

    Job Summary:CCMSI's Liability LevelUP Training Program is a comprehensive training program designed for individuals who are eager to start a career in the insurance industry with little to no prior experience. This program is designed to fast-track dedicated individuals to become Multi-Line Claim Adjusters.About the Program:The Claim Associate I LU position...

  • Accounts Receivable Specialist II

    2 weeks ago

    Maitland, Florida, United States US Anesthesia Partners Full time

    Accounts Receivable Specialist IIAs an Accounts Receivable Specialist II, your primary responsibility will be to manage the collection of outstanding receivables from various third-party payers, including both governmental and commercial entities, within a firm dedicated to providing management services for anesthesiology practices.Key...

  • Architectural Designer

    2 months ago

    Maitland, United States Larson Design Group Full time

    Job DescriptionJob DescriptionAbout UsLarson Design Group (LDG) is an award-winning, employee-owned Architecture, Engineering, and Consulting Firm. Guided by our core values, we’re expanding our team, opening new offices, and adding new offerings to provide responsive, innovative solutions to clients nationwide.   Being 100% employee-owned directly...

  • Customer Service Center Team Leader

    2 weeks ago

    Maitland, Florida, United States ARS-Rescue Rooter Full time

    Job OverviewCompany BackgroundARS-Rescue Rooter stands as a leading provider of home services across the United States, employing a dedicated workforce of over 7,000 professionals. With a legacy of excellence in HVAC, Plumbing, and Electrical solutions spanning more than 45 years, we are committed to delivering top-notch service to our valued...

  • Sr. Architectural Designer

    3 months ago

    Maitland, United States Larson Design Group Full time

    Job DescriptionJob DescriptionAbout UsLarson Design Group (LDG) is an award-winning, employee-owned Architecture, Engineering, and Consulting Firm. Guided by our core values, we’re expanding our team, opening new offices, and adding new offerings to provide responsive, innovative solutions to clients nationwide.   Being 100% employee-owned directly...

  • Accounts Receivable Representative II

    1 month ago

    Maitland, United States US Anesthesia Partners Full time

    Job DescriptionJob DescriptionThe Accounts Receivable Representative II is responsible for collecting outstanding accounts receivable from third party payers; both government and commercial. All new hires must submit to and pass a pre-employment drug screen and background check.ESSENTIAL DUTIES AND RESPONSIBILITIES (include but not limited to):Contact...

  • Project Manager

    3 months ago

    Maitland, United States Williams Company Inc Full time

    Job DescriptionJob DescriptionBecoming a part of the Williams Company means you are now a part of our family. Our company is steeped in 103 years of traditional family values, and our company is here to support you both personally and professionally!Whether you want to be field-based or office-based, our career ladders are structured to accommodate you! Not...