Community Manager

1 week ago


Jersey City, United States Worldwide Placement Full time
Company Description

Job Description

As a Community Manager, you will be responsible for managing and engaging with our online community to build brand loyalty and drive customer engagement. You will be a representative of our brand and will play a crucial role in creating a positive and engaging online experience for our customers

RESPONSIBILITIES

1. Develop and implement community engagement strategies to drive brand loyalty and customer retention.

2. Manage and moderate online communities, including social media platforms, forums, and other community platforms.

3. Respond to customer inquiries and comments in a timely and professional manner, providing excellent customer service.

4. Identify and engage with brand ambassadors, collaborators, and influencers to expand the reach of our community.

5. Collaborate with internal teams to gather customer feedback and insights to drive product and service improvements.

6. Plan and execute online events and campaigns to increase community engagement and brand awareness.

Qualifications

SKILLSET
  • Excellent communication skills, both written and verbal.
  • Strong interpersonal skills and ability to build relationships with customers.
  • Proficiency in social media management and community platform management.
  • Ability to analyze customer insights and data to inform community engagement strategies.
  • Knowledge of online marketing and branding principles.
  • Familiarity with customer relationship management (CRM) tools.
  • Creative thinking and problem-solving skills.
  • Ability to work independently and manage multiple projects simultaneously.
EXPERIENCE
  • Proven experience as a community manager or similar role, preferably in a digital or online environment.
  • Strong understanding of community management best practices and trends.
  • Experience in managing online communities, including social media platforms and forums.
  • Experience in customer service or customer-facing roles.
  • Familiarity with analytics tools to track community engagement metrics.
SOFTWARE
  • Nice to have: Airtable, ClickUp, or any task management software
Additional Information

LOCATION

Global (Remote)

ROLE TYPE

Full-time

WORK SCHEDULE (EST)

6 AM - 2 PM EST

DO NOT APPLY IF
  • You do not have a proven experience as a community manager


  • Jersey City, United States $50B+ Asset Manager Full time

    Firm Overview:A leading publicly traded alternative asset manager with over $50B in AUM across various business lines. The firm is known for its excellent culture and growth, with over 600 employees in 10 offices globally.Role Overview:Reporting to the Managing Director in Marketing Distribution, this newly created role focuses on Marketing Review Compliance...


  • Jersey City, New Jersey, United States Associa Full time

    Job Title: Community AdministratorWe are seeking a highly organized and detail-oriented Community Administrator to join our team at Associa. As a Community Administrator, you will provide administrative support to our Community Managers and homeowners, ensuring seamless communication and efficient management of community operations.Key...

  • Community Manager

    1 week ago


    Jersey City, United States The Wilner Group Full time

    29th October, 2024 The Wilner group has teamed up with a property management firm, this company oversees properties across the northeastern region. Together we are looking for a Community Manager to join their team at their Pleasantville NJ location. This is a full-time, on-site position, with a compensation of $55k-$62k based on experience. Requirements: ...


  • Jersey City, New Jersey, United States LAKESHORE EMPLOYMENT INC Full time

    Job SummaryWe are seeking a highly skilled Community Manager Floater to join our team at Lakeshore Employment Inc. As a key member of our operations team, you will be responsible for ensuring the growth and success of our communities, as well as the well-being of our employees.Key ResponsibilitiesMaximize operating performance and return on investment by...


  • Jersey City, New Jersey, United States LAKESHORE EMPLOYMENT INC Full time

    Job SummaryLakeshore Employment Inc is seeking a highly skilled Community Manager Floater to join our team. As a key member of our community operations team, you will be responsible for providing exceptional leadership and management to our communities, ensuring their growth and success.Key ResponsibilitiesMaximize operating performance and return on...


  • Jersey City, New Jersey, United States Associa Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to provide support to our Community Manager in a part-time capacity. The successful candidate will be responsible for providing exceptional customer service to homeowners, vendors, and staff, while maintaining accurate records and performing administrative tasks.Key...


  • Jersey City, New Jersey, United States FirstService Residential Full time

    Job Overview:As a Community Manager, you'll be responsible for overseeing the day-to-day operations of a luxury condominium/townhome community in North Jersey. If you excel at building relationships and have managed large capital improvement projects with the facility/mechanical skill behind it, this role is for you. This property is waterfront and very...


  • Jersey City, New Jersey, United States FirstService Residential Full time

    Job Overview:As a Community Manager, you will be responsible for overseeing the day-to-day operations of a luxury condominium/townhome community in North Jersey. If you excel at building relationships and have managed large capital improvement projects with the necessary facilities/mechanical skills, this role is for you. The property is waterfront and close...


  • Jersey City, United States FirstService Residential Full time

    Job Overview:As a Community Manager, you’ll be responsible for managing and administering the day-to-day operations of a luxury condominium/townhome community in North Jersey. If you are excellent at building relationships and have managed large capital improvement projects with the facility/mechanical skill behind it, this is for you! This property is...


  • Jersey City, United States FirstService Residential - East Full time

    Job Overview:As a Community Manager, you’ll be responsible for managing and administering the day-to-day operations of a luxury condominium/townhome community in North Jersey. If you are excellent at building relationships and have managed large capital improvement projects with the facility/mechanical skill behind it, this is for you! This property is...


  • Kansas City, United States Veterans Community Project Full time

    VCP PROVIDES EXCELLENT BENEFITS!! Employees pay $0 out-of-pocket towards health, vision and dental premiums VCP offers a 401k plan at a 4% match  Employees receive 6 weeks of paid time off in addition to major holidays Veterans Community Project (VCP) Overview  Founded in 2016 in Kansas City, MO, VCP is dedicated to supporting every man and woman who...


  • Jersey City, New Jersey, United States Bluevine - US Full time

    About BluevineBluevine is a leading fintech company that provides innovative banking solutions for small business owners. We're on a mission to empower entrepreneurs to grow their businesses with confidence. As a dynamic company with a proven track record of success, we're backed by leading investors and have a global team of over 500 people.We're seeking an...


  • Jersey City, New Jersey, United States Christ Community Chapel Full time

    Job Title: Facilities ManagerChrist Community Chapel is seeking a skilled Facilities Manager to join our team. As a key member of our facilities team, you will be responsible for ensuring the church's physical environment is maintained to the highest standards.Key Responsibilities:Facilities Maintenance: Conduct regular inspections of the church building to...


  • Jersey City, New Jersey, United States Christ Community Chapel Full time

    Job SummaryThe Facilities Manager is responsible for ensuring the physical environment of Christ Community Chapel is maintained to the highest standards. This includes managing the church building(s), equipment, and grounds to provide a safe, welcoming, and functional space for staff, congregants, and visitors.Key ResponsibilitiesConduct regular inspections...


  • Jersey City, New Jersey, United States Hudson County Community College Full time

    Job Summary:The Student Services Assistant provides frontline customer service in multiple functional areas, including admissions, testing, financial aid, advising, transfer, registration, and career services. This role requires knowledge of student services processes and the ability to assist students with inquiries or concerns.Key Responsibilities:•...


  • Jersey City, New Jersey, United States Christ Community Chapel Full time

    Job OverviewThe Facilities Manager at Christ Community Chapel is a key role responsible for ensuring the highest standards of maintenance, cleanliness, and functionality across the church's physical environment. This position requires a dynamic individual with experience in facilities maintenance, property management, or a related field to oversee the...


  • Jersey City, New Jersey, United States Sphirea Plus Full time

    Job Title: Communications CoordinatorAt Sphirea Plus, we are seeking a skilled Communications Coordinator to join our dynamic team. This role involves managing and enhancing our internal and external communication efforts, creating compelling content, and coordinating public relations initiatives.Key Responsibilities:Develop and implement communication...

  • Community Director

    2 weeks ago


    Jersey City, New Jersey, United States FirstService Residential Full time

    Job Overview:As a Community Director at FirstService Residential, you will provide strategic leadership and management direction on behalf of the Board of Directors. This role oversees the entire operation, ensuring consistent adherence to and execution of the mission and vision of the Board and community.This position has oversight of all aspects related to...


  • Jersey City, United States Fresh Form Draft Full time

    Communications AgentDepartment: Talkishco Employment Type: Full Time Location: Jersey City, NJ Compensation: $18.00 - $24.00 / hour DescriptionJob Title: Communications Agent Location: Jersey City, NJ Job Type: Full-Time We are seeking a dynamic and detail-oriented Communications Agent to join our team. The Communications Agent will play a critical role in...


  • Jersey City, New Jersey, United States Community Access Unlimited Full time

    Program OverviewCommunity Access Unlimited seeks a highly skilled and experienced Program Operations Manager to oversee the day-to-day operations of our Supervised Apartment Program. The ideal candidate will have a strong background in supervising staff, coordinating quality support services, and ensuring compliance with program and member finances.Key...