Account Manager
1 month ago
Please note that a hybrid work environment is available once training is completed - 3 days in the office, 2 days remote. The Account Manager / Product & Channel Support Representative (PCSR) serves as the primary interface and point person for the assigned specialty product line (DEF) and the customer teams. This position is responsible for providing best in class customer service for any customer inquiries or issues related to the assigned specialty product. The essential job duties include relationship management, account profitability support, new business integration, business/technical support, and high level issue resoluti Responsibilities Teamwork * Regularly collaborate with customer team members to support customers that purchase the assigned product line * Coordinate with various departments to ensure high level operational issues are resolved completely and in a timely manner on behalf of the customer Relationship Management * Assists CRMs in supporting Mansfield's specialty product line customers, while developing a positive rapport with the customer to ensure high customer satisfaction * Develop and implement a regular communication strategy to connect with existing customers at the corporate and/or local level; communication should be focused on high level customer satisfaction components * Ensure internal processes are executed to meet or exceed customer expectations * Coordinate with Sales Representatives to ensure a seamless onboarding experience * Serve as each customer's advocate regarding internal decisions voicing their needs across all seniority levels * Ensure customer service quality, efficiency, and accuracy with all transactions; resolve customer complaints in a friendly and tactful manner; research and resolve complex customer issues Account Profitability Support * Analyze profit and loss for the product line by customer and site to prevent recurring issues or missed opportunity * Process ownership to drive improvement through others that result in optimizing account profitability * Identify and implement operational strategies to improve customer profitability * Review freight payable issues and exceptions; approve where applicable or work with others for resolution * Work with product line team to monitor sales and margin information by customer and report any anomalies or issues New Business Integration * Oversee integration of all new business; including both new customers and new business for existing customers and involves onboarding workflow & meetings, account set-up, account change forms, and reporting requirements * Participate (by phone) in external integration meetings for all new business (new and existing customers) * Prepares business rules for new customers * Ensure all account information is setup correctly for tax and billing purposes * Verify that all customer requirements are met and then communicate start up process with customer and the Sales Representative Business and Technical Support * Enhance customers' utilization experience of Mansfield Energy's technology offerings; focus should include the company website, FuelNet, and collaboration with BT for necessary permissions, passwords, security levels, etc. to drive overall support for customers' data needs * Assist the CRM with customer contract compliance including terms and conditions, freight rate updates, fixed price allocations, etc. on a monthly basis * Review credit and rebill requests and accept or deny as needed, as well as track requests to ensure timely and accurate resolution * Complete new account set-up and change requests as needed to support CRM * Provides data support for Sales Representatives and CRMs to develop compelling sales presentations, using gap analysis, benchmarks, and other analysis tools * Participate (by phone or in person) in New Customer Implementation Meetings with customers High Level Issue Resolution * Esc late complex issues appropriately to maintain superior customer satisfaction * Proactively prepare strategies to prevent recurring issues from impacting customer retention Position Requirements Formal Education & Certification * Bachelor's degree required Knowledge & Experience * Two (2) to five (5) years business to business experience * Intermediate Microsoft Excel, Access and Outlook skills * Knowledge of the assigned specialty products line (additive, DEF, Fleet Card, or Fuel All) * Petroleum industry experience preferred * Account management experience a plus Qualifications & Characteristics * Working knowledge of sales and customer service * Strong attention to detail * Strong... For full info follow application link.
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Accounting Manager
2 weeks ago
Denver, United States High Country Search Group Full timeJoin a well respected real estate development firm and take on a pivotal role as a Development Accounting Manager. You'll oversee the financial health of exciting projects and learn from industry leaders.What You'll Be Doing:Financial Stewardship: Manage project budgets, track costs, and identify opportunities for optimization.Reporting Excellence: Prepare...
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Account Manager
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denver, United States White Cap Full timeWhite Cap is hiring immediately for our Account Manager – Accelerated Sales Program! Do you want to help build America’s skyline and your own future? White Cap is North America’s leading distributor for professional contractors. We supply everything contractors need to build our nation’s remarkable construction projects, including stadiums, roads,...
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Account Manager
3 weeks ago
Denver, United States White Cap Full timeWhite Cap is hiring immediately for our Account Manager – Accelerated Sales Program! Do you want to help build America’s skyline and your own future? White Cap is North America’s leading distributor for professional contractors. We supply everything contractors need to build our nation’s remarkable construction projects, including stadiums, roads,...
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Account Manager
1 month ago
Denver, United States Back2Basics Magazine Full timeJob Summary: The Account Manager is responsible for building and maintaining strong relationships with key donors, foundations, and corporate partners. This role requires a strategic thinker with exceptional communication skills to cultivate and manage a portfolio of accounts. The ideal candidate will be passionate about our mission and possess a deep...
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Account Manager
1 month ago
Denver, United States Trustile Doors Full timeTruStile Doors, a national manufacturer of premium architectural doors for residential and commercial markets, is seeking a Residential Account Manager. In this role, you will have primary responsibility for an assigned territory of customers in supporting their quoting, ordering, and warranty process. You'll also be responsible for their overall customer...
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Account Manager
1 month ago
Denver, United States Trustile Doors Full timeTruStile Doors, a national manufacturer of premium architectural doors for residential and commercial markets, is seeking a Residential Account Manager. In this role, you will have primary responsibility for an assigned territory of customers in supporting their quoting, ordering, and warranty process. You'll also be responsible for their overall customer...
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Account Manager
1 month ago
Denver, United States Trustile Doors Full timeTruStile Doors, a national manufacturer of premium architectural doors for residential and commercial markets, is seeking a Residential Account Manager. In this role, you will have primary responsibility for an assigned territory of customers in supporting their quoting, ordering, and warranty process. You'll also be responsible for their overall customer...
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Account Manager
3 weeks ago
Denver, United States Malibu Events Promotions Full timeWe are hiring an Account Manager to support our operations and contribute to our company's growth. This is a fantastic opportunity to enhance your leadership skills. Responsibilities Oversee daily operations alongside the Manager Manage team schedules, assignments, and performance Coordinate travel and logistics for team members and clients across the US...
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Accounting Manager/Supervisor
4 days ago
Denver, United States Robert Half Full timeJob DescriptionJob DescriptionRobert Half Finance and Accounting is partnering with a smaller local company seeking an Accounting Manager. The accounting manager should have a Bachelor's degree and at least 8 years of accounting experience. The accounting manager should have experience with billable hours. The accounting manager should have experience...
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Accounting Manager/Supervisor
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Denver, United States Robert Half Full timeJob DescriptionJob DescriptionWe are seeking an Accounting Manager/Supervisor to join our team in Denver, Colorado. This role is instrumental in the construction industry and involves managing a variety of accounting activities including maintaining the general ledger system and coordinating the budget process. Responsibilities:• Oversee the preparation of...
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Account Manager
6 months ago
Denver, United States International Staff Consulting Full timeOur client is a leader in deposition and legal support services. (Court Reporting, Transcription, Trial Services and Remote Depositions.MAIN RESPONSIBILITIES:•Responsible for all sales activities in assigned accounts or regions. This would include net-new business and managing a book of business. (Heavy client service)•Manage quality and consistency of...
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Account Manager
1 month ago
Denver, United States Medline Industries Full timeJob SummaryJob Description At Medline, people come first-we seek individuals who care about customers and who can cultivate genuine, long-standing relationships. One of the best representations of that is our Post-Acute sales team. Our team strives to provide not only the highest quality products for those who need additional medical support, but also the...
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Account Manager
1 month ago
Denver, United States Medline Industries Full timeJob SummaryJob Description At Medline, people come first-we seek individuals who care about customers and who can cultivate genuine, long-standing relationships. One of the best representations of that is our Post-Acute sales team. Our team strives to provide not only the highest quality products for those who need additional medical support, but also the...
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Account Manager
4 weeks ago
Denver, United States International Staff Consulting Full timeOur client is a leader in deposition and legal support services. (Court Reporting, Transcription, Trial Services and Remote Depositions. MAIN RESPONSIBILITIES: •Responsible for all sales activities in assigned accounts or regions. This would include net-new business and managing a book of business. (Heavy client service) •Manage quality and consistency...
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Account Manager
1 month ago
Denver, United States Invictus Talent Solutions Full timeAccount Manager Responsibilities Hybrid 2 days remote Creating and monitoring targets for local sales department. Experience bringing in new accounts & executing MSA's Building a trusting and professional relationship with clients Meeting with clients and account managers Ensuring that all accounts are looked after and maintained Supervising and managing...
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Account Manager
6 months ago
Denver, United States Invictus Talent Solutions Full timeAccount Manager Responsibilities Hybrid 2 days remote Creating and monitoring targets for local sales department. Experience bringing in new accounts & executing MSA's Building a trusting and professional relationship with clients Meeting with clients and account managers Ensuring that all accounts are looked after and maintained Supervising and managing...
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Account Manager
4 weeks ago
Denver, United States Invictus Talent Solutions Full timeAccount Manager Responsibilities Hybrid 2 days remote Creating and monitoring targets for local sales department. Experience bringing in new accounts & executing MSA's Building a trusting and professional relationship with clients Meeting with clients and account managers Ensuring that all accounts are looked after and maintained Supervising and managing...
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Accounting Manager CO
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denver, United States Creative Financial Staffing Full timeAccounting Manager---A True Family Oriented Company Culture! About the Accounting Manager opportunity: Growing organically and doing very well financially As company grows, this position will grow with ability to build out future team Strong employee tenure Ability to put stamp on all things accounting Solid work-life-balance Culture-very close nit team,...
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Account Manager
3 weeks ago
Denver, United States International Staff Consulting Full timeOur client is a leader in deposition and legal support services. (Court Reporting, Transcription, Trial Services and Remote Depositions.MAIN RESPONSIBILITIES:Responsible for all sales activities in assigned accounts or regions. This would include net-new business and managing a book of business. (Heavy client service)Manage quality and consistency of product...
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Account Manager
2 weeks ago
Denver, United States Pursuit Full timeWe are partnered with an industry-leading medical sales company that is making a change within the medical industry and society. As one of our longest-standing partners, they are a well-known company with a focused ethics mission on preventing an ongoing health crisis. They are one of the greatest opportunities we offer for someone looking to break into the...
