IT Support Technician

2 weeks ago

Livonia, United States OHM Advisors Full time
Hiring in Livonia, Michigan.

Come work for OHM Advisors, the community advancement firm.

With the singular mission of Advancing Communities, our diverse 700+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering.

We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put people first. We create places for communities of people that help solve a problem and drive them forward- advancing the whole community today and well into the future.

What You Will Contribute to OHM Advisors

As an IT service technician at OHM Advisors, you will play a vital role in ensuring the smooth operation of the company's technology infrastructure. You will bring your knowledge of computer software & hardware to provide technical support to employees. You will also contribute to increase productivity, improve employee satisfaction, and overall business success.

Your Responsibilities:
  • Provide software and hardware support and resolve issues.
  • Prepare and deploy computers and associated peripheral hardware.
  • Manage local inventory of computer assets.
  • Provide occasional after-hours support.
  • As-needed travel to remote offices (within 3-hour drive radius).
Requirements:
  • 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program.
  • Knowledge of computer hardware, software, and mobile devices.
  • Experience with Microsoft Windows 10 / 11 & Microsoft Office 365.
  • Excellent interpersonal communications skills.
Preferred Qualifications:
  • CompTIA and/or Microsoft Certification(s) is a plus.

What We Offer

Our staff is our greatest asset. We continuously strive to provide tools, mentorship, and resources to help foster a healthy work-life balance. You can read about some of our self-designed career advancement and enrichment programs, like OHM Wellness, OHM Grad School, and OHM University, on our website.

OHM Advisors is proud to offer a comprehensive benefits package to meet the diverse needs of our employees. Depending on your employment status, we offer; medical, dental, vision, life insurance, short/long term disability, both HSA & FSA plans, profit-sharing, traditional & Roth 401(k) plans, paid holidays, and paid time off.

OHM Advisors is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

#LI-VG1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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