Account Manager

3 weeks ago

Union City, United States MSR Mechanical Full time

Account manager responsibilities include developing long-term relationships with a portfolio of customers, connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of services according to customer needs. Manage and develop customer accounts to initiate and maintain favorable relationship with clients.  As an Account Manager, your main responsibility is to create a positive customer relationship while continually managing every aspect of the account(s) to ensure a successful partnership.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to complete each essential function (job duty/requirement) satisfactorily.  Reasonable accommodations will be made to enable qualified individuals with disabilities or sincerely held beliefs, to perform the essential functions.  Contact HR for additional information.

Essential Functions:

  • Has a strong foundation of HVAC knowledge and proven experience in the industry.
  • Can generate leads and sales through their/our industry contacts.
  • Can meet with clients and discuss all technical concerns and questions they may have and design/propose industry proven solutions that will solve their needs.
  • Can do takeoffs, estimate, and put complete HVAC proposals together without needing technical or administrative assistance.
  • Can manage projects from inception to closeout with little to no assistance from a senior project manager.
  • Understands and navigates the economic dynamics of our industry as they change.
  • Understands which opportunities are the most viable and best to pursue to align with our company’s experience, growth potential. and overall direction.
  • Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.

Job Requirements:

  • High school diploma or GED
  • Knowledge of HVAC industry preferred, but not required
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Some sales experience preferred
  • Ability to operate computer equipment, business equipment and other general office equipment, including telephones and fax machines.
  • Ability to compose original correspondence, write reports, have effective interaction with people, and to communicate ideas and receive and process information from others.
  • Adaptability and strong problem-solving skills
  • Ability to build rapport and collaborate with others within the company and externally
  • Self-motivated and able to thrive in a results-driven environment

Working Environment:

  • Fast-paced environment with significant telephone and personal disruption
  • Work is performed in a standard office work environment

Salary + Commission

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