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Membership Services Manager

4 months ago

Oxnard, United States Gold's Gym Full time

Why is it great to work here?

Gold’s Gym is growing fast and looking for a Membership Services Manager to help us to provide world class service to our clubs and members by utilizing in-depth knowledge of company products and programs. We’ll challenge your skills, talents and abilities and reward your every success. Here is just some of the benefits you will get by being a Gold’s Gym employee:

Work in a fun environment with great people

Great benefits package that includes 401k, medical, vision and dental, free gym memberships and discounts

Opportunities to grow within the company

What sets us apart from the rest:

Dedication to our members’ successes and goals

Integrity which creates life-long relationships

Passion for people in the communities we serve

Pride in what we do and who we are

Leadership development (ongoing)

Excellence in execution

But most of all…. we are more than a gym; we are a family

We want talented individuals who:

Have a positive, upbeat, and outgoing attitude

Are passionate about hospitality and excellence for our members

Can work in a dynamic, fast-paced, goal-oriented environment without sacrificing quality of service

Have fitness industry experience (preferred)

Love to constantly learn and grow

When you come to work you’ll:

Assemble and manage a fully engaged and high performing membership team that aligns with company initiatives and culture.

Ensure that project/department milestones/goals are met and adhere to approved budgets

Enforces all club rules, policies and promotes proper execution of all procedures.

Keep the club fully staffed through review of applications, interviewing making hiring recommendations to the general manager.

Manage membership sales generation for their facility

Develop and monitor monthly, quarterly and annual metrics including employee retention and satisfaction

Train staff to generate leads/new business through member promotions, leads, referrals, and guest passes.

Manage employee’s performance by coaching, and creating a healthy, positive working environment.

Conduct weekly meetings with direct reports to review performance and offer direction, inspiration, and guidance toward achieving individual and club goals.

There are some MUST HAVES:

Ability to use sound business judgment and have strong analytical skills

Ability to effectively communicate with constituents

Effective listening skills

Effective delegation and follow-up skills

Effective planning and organization skills

Demonstrates ability to create a positive environment

Demonstrates willingness and openness for self-development

Ability to identify and use resources to improve overall operations

Strong leadership qualities coupled with excellent motivational, communication and team building skills will make you an ideal candidate for this position.

College degree preferred

Current CPR Certification is required.

ASK YOURSELF IF YOU HAVE WHAT IT TAKES….. COME BE APART OF THE LEGACY TODAY

Gold’s Gym provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or genetics.