Client Service Coordinator

2 weeks ago


Jackson, United States Busy Pixel Media Full time

We are currently seeking a Client Service Coordinator to join our team and provide exceptional support in managing client relationships. The ideal candidate will possess strong communication skills, attention to detail, and a dedication to ensuring client satisfaction. If you are proactive, organized, and passionate about delivering excellent service, we encourage you to apply.

Responsibilities:

  • Serve as the primary point of contact for client inquiries and requests.
  • Coordinate client meetings and appointments, including scheduling and confirming.
  • Maintain accurate client records and databases.
  • Assist in preparing client reports, presentations, and proposals.
  • Handle client communications via phone, email, and in-person meetings.
  • Collaborate with internal teams to ensure timely and effective resolution of client issues.
  • Monitor client accounts and provide support with billing and invoicing processes.
  • Conduct client satisfaction surveys and gather feedback for continuous improvement.
  • Assist in organizing and coordinating client events and seminars.
  • Perform other administrative tasks and duties as needed to support the client service team.

Requirements:

  • Previous experience in a client service or customer support role preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to prioritize tasks and manage time effectively.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Familiarity with CRM software is a plus.


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