Client Service Representative
3 weeks ago
Job title: Client Service Representative
Reports to Client Manager
Classification Hourly: Non-Exempt
Salary: $14.00 - $16.00
* Starting pay varies based on location and experience, in compliance with specific state wage regulations. Competitive rates tailored to your geography and expertise.
Job purpose
The Client Service Representative is an entry-level position on the Client Services team. Work is performed with supervisor guidance and within established practices to complete duties and responsibilities. Primarily responsible for collection of accounts receivable for multiple or larger specific payor(s), in a timely, systematic fashion. Primary goals are to facilitate increased cash flow and decreased A/R days on assigned accounts.
Duties and responsibilities
* Conduct follow-up with insurance companies on denied and rejected claims. Follow-up on non-payment of claims according to Company guidelines.
* Verify eligibility for insurance coverage through various means
* Conduct necessary investigation and follow-up on unpaid, self-pay and/or litigation accounts using resources provided by Coronis Health.
* Communicate with self-pay patients regarding outstanding balance and timely pay-off of account. Establish individual payment plans based on pre-established collection procedures.
* Collect outstanding balances on patient accounts following Company accounts receivable management collection procedures and appropriate laws and regulations.
* Process mail received from physicians, insurance companies and patients regarding outstanding accounts.
* Process Credit Status Reports and take steps necessary to adjust accounts or indicate true refunds.
* Initiate adjustments to accounts including referral to collections, write-offs, and insurance adjustments according to
the Company's collection guidelines.
* Participate in regular team meetings to discuss pertinent issues, changes, and/or enhancements to the collections function.
* Identify trends and issues related to payors, invoice set-up, and end-user errors, related to AR Follow-up and communicate information about this to the AR Manager, Team Lead and Job Account Managers.
* Initiate updates to Client-specific Requirement Notes and dictionaries when necessary.
* May assist in the training and cross training of newer staff.
* Other duties as assigned.
Qualifications
* High School diploma or equivalent
* 1-2 years relevant work experience in a physician or medical insurance/collections environment
* Excellent communication skills (both verbal and written)
* Detail oriented
* Proficient in Microsoft Office; MS Word, MS Excel, MS Outlook
* Ability to multi-task
* Strong organization skills
* Knowledge of HIPAA laws
* Knowledge of health insurance billing and collections
Physical Requirements
Ability to read handwritten and typed documents on paper and/or on computer screens.
The physical requirements above are representative of the physical capabilities that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits:
As an eligible employee, you will receive a competitive salary and optional benefits including medical, dental and vision insurance, short and long-term disability coverage, life insurance, retirement plans, paid time off and paid holidays.
The Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
-
Client Service Representative
3 weeks ago
Jackson, United States Coronis Health Full timeJob title Client Service Representative Reports to Client Manager Classification Hourly, Non-Exempt Salary: $14.00 to $16.00 * Starting pay varies based on location and experience, in compliance with specific state wage regulations. Competitive rates tailored to your geography and expertise. Job purpose The Client Service Representative is an...
-
Client Service Representative
1 month ago
Jackson, United States Coronis Health Full timeJob DescriptionJob DescriptionJob title Client Service RepresentativeReports to Client ManagerClassification Hourly, Non-ExemptSalary: $14.00 to $16.00* Starting pay varies based on location and experience, in compliance with specific state wage regulations. Competitive rates tailored to your geography and expertise. Job purposeThe Client Service...
-
Client Service Representative
4 weeks ago
Jackson, United States Coronis Health Full timeJob DescriptionJob DescriptionJob title: Client Service RepresentativeReports to Client ManagerClassification Hourly: Non-ExemptSalary: $14.00 - $16.00* Starting pay varies based on location and experience, in compliance with specific state wage regulations. Competitive rates tailored to your geography and expertise.Job purposeThe Client Service...
-
Commercial Lines Client Representative
1 month ago
Jackson, United States Ross & Yerger Insurance Inc Full timeJob DescriptionJob DescriptionDescription:Come join a Top 100 independent insurance agency as a key member of our Administrative Team. R&Y's Commercial Lines Client Representative is an entry level position.Process endorsements, audit, policies, cancellations, reporting forms and invoicing according to R&Y procedures manual within acceptable time frame...
-
Customer Service Representative
4 days ago
Jackson, United States Check 'n Go Full timeServe and educate customers on the product portfolio by presenting all options for products and/ or services to customers that meet their needs. Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unab Customer Service Representative, Customer Service, Representative, Transportation, Store Manager, Retail
-
Client Service Coordinator
1 week ago
Jackson, United States Busy Pixel Media Full timeWe are currently seeking a Client Service Coordinator to join our team and provide exceptional support in managing client relationships. The ideal candidate will possess strong communication skills, attention to detail, and a dedication to ensuring client satisfaction. If you are proactive, organized, and passionate about delivering excellent service, we...
-
Verizon Customer Service Representative
11 hours ago
Jackson Heights, United States Reiff Management Solutions Full timeJob DescriptionJob DescriptionThe consumer comes first within the customer service or hospitality industries and we wanted to take that mindset into every direction of our business and services. At Reiff Management Solutions, our Verizon Customer Service Representatives help the local neighborhoods by offering Verizon’s telecommunications products and...
-
Customer Service Representative
4 days ago
Jackson, United States Aeneas Internet and Telephone Full timeJob DescriptionJob DescriptionAeneas is in the hiring process for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? Are you looking to make a real difference in the community? This may be a great fit for your next career move. Expect this role to exist within a dynamic and fast-paced working...
-
Customer Service Representative
4 days ago
Jackson, United States Miller Warehousing Services, Inc. Full timeJob DescriptionJob DescriptionMiller Warehousing Services, Inc. who has been serving the manufacturing markets for over 60 years, is seeking an inside Customer Service Representative to work in Jackson, MI!If you have experience as an inside Customer Service Representative, then we want YOU to Apply Now!Apply Now if you want to join the Miller Warehousing...
-
Client Services Billing Clerk
2 weeks ago
Jackson, United States Staffers, Inc. Full timeClient Services Billing Clerk - Jackson, MS - Our Firm is seeking a sharp individual to join our Client Services department as a legal billing clerk. We are searching for a candidate with the ability to process high volumes of invoices, to include mu Billing Clerk, Client Service, Billing, Clerk, Retail, Staffing, Client, Attorney
-
Loan and Member Service Representative
4 days ago
Jackson, United States True Community Credit Union Full time$18.34/hour to start, depending on experience * As a Loan and Member Service Representative you will find a competitive wage starting at $18.34/hour or more, depending on previous experience * You are eligible to participate in our health, dental, and/or vision plan * Considerable paid time off, paid holidays, pension and 401(k) * The opportunity to...
-
Customer Service Representative
3 days ago
Jackson, United States Bobrick Full timeJOB RESPONSIBILITIES: (includesthe following, other duties may be assigned)Collaborate with other representatives within the organization to ensure that processes are consistent. Properly execute Customer Service Vision, Mission, and Strategy initiatives. Manage multiple partition projects simultaneously and prioritize tasks to meet deadlines and exceed...
-
Commercial Lines Client Representative
3 weeks ago
Jackson, United States Ross & Yerger Insurance, Inc. Full timeMajor Duties and Responsibilities: Process endorsements, audit, policies, cancellations, reporting forms and invoicing according to R&Y procedures manual within acceptable time frame and with accuracy.Issue new and renewal certificates of insurance and EPI’s.Prepare and secure premium finance agreements and surplus lines non-admitted forms, as well as mod...
-
Commercial Lines Client Representative
1 week ago
Jackson, United States Ross & Yerger Insurance, Inc. Full timeJob DescriptionJob DescriptionMajor Duties and Responsibilities: Process endorsements, audit, policies, cancellations, reporting forms and invoicing according to R&Y procedures manual within acceptable time frame and with accuracy.Issue new and renewal certificates of insurance and EPI’s.Prepare and secure premium finance agreements and surplus lines...
-
Commercial Lines Client Representative
3 weeks ago
Jackson, United States Ross & Yerger Insurance, Inc. Full timeMajor Duties and Responsibilities: Process endorsements, audit, policies, cancellations, reporting forms and invoicing according to R&Y procedures manual within acceptable time frame and with accuracy.Issue new and renewal certificates of insurance and EPI's.Prepare and secure premium finance agreements and surplus lines non-admitted forms, as well as mod...
-
Customer Service Representative
4 days ago
Jackson, United States Quipt Home Medical Full timeJob DescriptionJob DescriptionDescription:Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.Position: Customer Service RepresentativePosition Reports To: Branch Manager/CSR DirectorPosition...
-
Commercial Lines Bond Client Representative
2 weeks ago
Jackson, United States Ross & Yerger Insurance, Inc. Full timeJob DescriptionJob DescriptionMajor Duties and Responsibilities:Assist Client Manager with producers in the evaluation of bond needs for the clients.Submitting bond request to underwriters in a timely efficient manner per Client Manager.Prepare invoices in a timely manner. Prepare various reports, exhibits and spreadsheets.Issue renewal continuation...
-
Member Service Representative
4 weeks ago
Lake Jackson, United States TDECU Full timeMember Service Representative page is loaded **Member Service Representative** locationsLake Jackson time typeFull time posted onPosted 30+ Days Ago job requisition idR587 * Processes basic and complex teller transactions including deposits, withdrawals, check orders, statement printing, stop payments, wire requests, and loan payments in lobby and drive up...
-
Insurance Sales Representative
4 weeks ago
Jackson, United States Jessica Keen American Family Insurance Full timeJob DescriptionJob DescriptionJoin Jessica Keen American Family Insurance, a reputable insurance agency located in Jackson, Missouri. As an Insurance Sales Representative, you'll have the opportunity to make a meaningful impact on our clients' lives by providing them with personalized insurance solutions.At Jessica Keen American Family Insurance, we...
-
Clinic Service Representative
7 days ago
Jackson, United States The Henry Ford Health System Full timeUnder general supervision follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation Service, Patient, Outpatient, Clinic, Representative, Retail, Healthcare