FCBH Desktop Support Analyst
3 weeks ago
Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
Job Summary:
Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Works and communicates with state employees, internal customers, and/or external customers to provide information and services targeted to meet customer expectations. While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st.
Qualifications:
• Associate's degree in a related field from an accredited college or university
• OR Two years of experience at the lower-level Help Desk Analyst 1 or position equivalent.
• Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.
Required/Desired Skills
SkillRequired /DesiredAmountof ExperienceLower-level Help Desk Analyst 1 or position equivalent.Required2Years
Questions
No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? Question2Please list candidate's email address.Question3Candidate must be paid AT LEAST BR if selected for engagement. Candidate can be paid more; however, the SRP rate cannot exceed BR. Do you accept this requirement?Question4The maximum mark-up for this engagement's SRP rate is 35%. To be competitive on pricing, a mark-up below the 35% threshold is suggested. Do you agree to propose a mark-up at or below 35%?Question5This assignment is contingent upon customer renewal and availability of adequate funding. Do you accept this requirement?Question6The selected candidate will be expected to start their engagement no later than 2 weeks (10 business days) from the client's selection date. Do you accept this requirement?Question7This position will be 100% onsite (Monday-Friday) at 10 Park Place South SE, Atlanta, GA 30303. Do you accept this requirement?
-
Desktop Support Analyst
3 weeks ago
Atlanta, United States Vimerse InfoTech Inc Full timeFCBH Desktop Support Analyst (730356) Atlanta, GA 30303(Onsite) Short Description: Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description: Job Summary: Under general supervision for Fulton County Dept. of Health, the support analyst assists...
-
Desktop Support Specialist
2 weeks ago
Atlanta, Georgia, United States Vimerse InfoTech Inc Full timeFCBH Desktop Support AnalystAt Vimerse InfoTech Inc, we are seeking a skilled Desktop Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our customers.Job Summary:Under general supervision, you will assist customers with tier one issues or forward to second tier support...
-
FCBH Desktop Support Specialist
1 month ago
Atlanta, Georgia, United States Tekwissen Full timeJob SummaryUnder general supervision, the Desktop Support Analyst provides technical assistance to customers with tier one issues or forwards complex problems to second-tier support. The successful candidate will work with state employees, internal customers, and external customers to deliver information and services that meet customer expectations.This is a...
-
FCBH Systems Administrator 2
2 weeks ago
Atlanta, Georgia, United States CodeForce Full timeJob SummaryCodeForce is seeking a highly skilled FCBH Systems Administrator 2 to join our team. As a key member of our IT department, you will be responsible for installing, configuring, and supporting local area networks, wide area networks, internet systems, computers, desktops, and mobile devices.Key ResponsibilitiesInstall and configure hardware and...
-
FCBH Desktop Support Analyst
3 weeks ago
Atlanta, United States Sparktek Full timeShort Description: Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description: Job Summary: Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with tier one issues or forwards to second tier support...
-
FCBH Desktop Support Analyst
1 month ago
Atlanta, United States CodeForce Full timeUnder general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Job Summary: Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Works and communicates with state employees,...
-
Desktop Support Analyst
4 weeks ago
Atlanta, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a contract to permanent employment opportunity for a Desktop Support Analyst in the Local Government industry based in Atlanta, Georgia. The successful candidate will provide technical support across multiple locations, working with a variety of technologies in a dynamic and collaborative environment....
-
FCBH Desktop Support Specialist
2 weeks ago
Atlanta, Georgia, United States CodeForce Full timeJob Summary:Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.Works and communicates with internal customers and/or external customers to provide information and services targeted to meet customer expectations.Key Responsibilities:Assists customers with tier...
-
FCBH Desktop Support Specialist
6 days ago
Atlanta, Georgia, United States CodeForce Full timeJob Summary:Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.Works and communicates with internal customers and/or external customers to provide information and services targeted to meet customer expectations.Key Responsibilities:Assists customers with tier...
-
Desktop Support Analyst
3 weeks ago
Atlanta, United States Crescens Full timeJob title: Desktop Support Analyst Location: Atlanta, GA(Onsite) Duration: 4+ months Type: contractShort Description: Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Job Description: Works and communicates with state employees, internal customers, and/or...
-
Desktop Support Analyst
2 weeks ago
Atlanta, United States Robert Half Full timeJob DescriptionJob DescriptionWe are seeking a Desktop Support Analyst to join our team based in Atlanta, Georgia. This vital role involves providing high-quality IT support, managing daily support requests, troubleshooting hardware and software issues, and assisting with upgrades and inventory management.Responsibilities:• Respond to and resolve support...
-
Desktop Support Analyst
3 months ago
Atlanta, United States DATASOFT TECHNOLOGIES Full timeDesktop Support Analyst Onsite bout the Job: Duration:6 months Contract, possible renewal Location: Atlanta, GA Pay rate:Hourly Job ID: 727501 Qualifications: ssociate's degree in a related field from an accredited college or university OR Two years of experience at the lower-level Help Desk Analyst 1 or position equivalent. Note: An...
-
Desktop Support Analyst
4 weeks ago
Atlanta, United States Robert Half Full timeDescription We are offering a contract to permanent employment opportunity for a Desktop Support Analyst in the Local Government industry based in Atlanta, Georgia. The successful candidate will provide technical support across multiple locations, working with a variety of technologies in a dynamic and collaborative environment. Responsibilities: Provide...
-
Desktop Support Specialist
1 month ago
Atlanta, Georgia, United States DATASOFT TECHNOLOGIES Full timeAbout the Job: **Desktop Support Analyst** We are seeking a skilled Desktop Support Analyst to join our team at DataSoft Technologies. **Job Summary:** As a Desktop Support Analyst, you will be responsible for providing technical support and assistance to our clients. **Responsibilities:** * Provide technical support and assistance to clients via...
-
Desktop Support Analyst I.
5 months ago
Atlanta, United States GeorgiaGov Full timePOSITION SUMMARY : The Desktop Analyst I is part of the IT Support Services team and will be responsible for defining, developing, and implementing end user device solutions for Secretary of State (SOS) users.Responsible for understanding, capturing, and documenting the end user device requirements of the various user populations; researching,...
-
Desktop Support Analyst
1 month ago
Atlanta, United States Walter P Moore Full timeDesktop Support AnalystJob Location US-TX-Houston | US-GA-Atlanta | US-NC-Charlotte | US-DC-Washington | US-FL-OrlandoReq Number 2023-2825Category Experienced RolesResponsibilitiesThis Desktop Support role is a new position with our Corporate IT team, where results will matter more than experience. You will be the critical link between IT and the customer...
-
Desktop Support Specialist
1 month ago
Atlanta, Georgia, United States GeorgiaGov Full timeJob SummaryThe Desktop Support Analyst I is a key member of the IT Support Services team at GeorgiaGov, responsible for delivering high-quality end-user device solutions to our users. This role requires a strong understanding of end-user device requirements, as well as the ability to research, evaluate, and implement effective solutions.Key...
-
Desktop Support Specialist
4 weeks ago
Atlanta, Georgia, United States Walter P Moore Full time{"Overview": "Walter P Moore is a global engineering and architecture firm that solves complex structural and infrastructure challenges. Our team of experts provides innovative solutions that are cost-effective, forward-thinking, and help shape communities worldwide.", "Responsibilities": "As a Desktop Support Analyst, you will be the critical link between...
-
Desktop Support Technician
3 months ago
Atlanta, United States Sharp Brains Full time2-4 years of experience in Onsite support ● Knowledge and experience on windows 7 OS ● Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. ● Manage IMAC and desk side support services. ● Manage hard and soft break fix services for laptops and desktops. ● Provide standard and approved hardware and software...
-
Desktop Support Technician
2 weeks ago
Atlanta, Georgia, United States Inspiroz Full timeJob Title: Desktop Support TechnicianAt Inspiroz, we are seeking a highly skilled and motivated Desktop Support Technician to join our team. As a Desktop Support Technician, you will be responsible for providing technical support and assistance to our clients, ensuring that their desktop systems are running smoothly and efficiently.Key...