Director of Retail Operations

2 weeks ago


Las Vegas, United States Circus Circus LV LLC Full time
Specific Job Functions:

  • Lead staff in the operation and management of stores
  • Create a work environment which promotes teamwork, performance and recognition
  • Effectively manage and support the career development process of staff and ensure training programs reflect and meet the proper employee development guidelines
  • Plan store layouts, seasonal stock plans, merchandising needs, visual presentation, floor moves, and sale of fast / slow movers
  • Promote a customer-focused approach to meeting the customers’ objectives
  • Practice effective cost control procedures for all operating, maintenance, and supply costs
  • Review Profit and Loss (P&L) statements and other retail and company reports and make changes based on analysis
  • Supervise store employees and activities including labor scheduling
  • Ensure proper merchandising execution by store management and participate in store activities to maximize sales, earnings, and customer satisfaction
  • Review floor standards, visual merchandising, customer service standards, and sale techniques
  • Assist in managing labor coverage needs based on analysis of current and projected sales
  • Coordinate and communicate Retail special events and advertising promotions
  • Effectively communicate with property and corporate executives, employees and Corporate Retail including the Buying Office, Accounting and Administration
  • Support and assist the Vice President (VP) of Stores in all facets of business
  • Train and supervise store management and other store associates in all store activities, policies, and procedures
  • Effectively manage and support the career development process of staff
  • Maintain strict confidentiality of company and Retail information and operations
  • Perform all duties as deemed necessary for the success of the department
Qualifications:
  • At least five years experience in retail management required
  • Must be familiar with NSB and Stock Tracking System Retail Systems
  • Knowledge of strategic sales skills, business analysis, staff training, merchandise / inventory control, and customer service


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