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Student Services/ID Center, Herriman Campus
3 months ago
This position reports to the Assistant Director for Campus & Site Services -- South Region and works under general supervision to ensure support for students, staff, and faculty at the Herriman Campus. The specialist assists students with all aspects of support ranging from admission through graduation and transfer. The specialist assists in the printing of OneCards, accepts payments, operates a cash register, and connects students, staff, and faculty with additional resources, as needed. The specialist interfaces professionally with faculty and academic departments and with other college personnel in divisions including Student Affairs, Facilities, the Key Office, Auxiliary Services, Tutoring & Learning, Public Safety, and Information Technology who support the Specialist's assigned campus. This position is an evening shift at the Herriman Campus with an average of 20 hours a week and up to 80 hours a month. Hours for this position will be: Monday -- 2:00 pm -- 7:00 pm Tuesday -- 2:00 pm -- 7:00 pm Wednesday -- 2:00 pm -- 7:00 pm Thursday -- 2:00 pm -- 7:00 pm Student Services -- Assist students and prospective students in the following areas but not limited to: - - Participate in daily operations of the center. Respond courteously and promptly to in-person and telephone inquiries, serving diverse populations in a warm inclusive manner. Provide accurate, consistent information. - Assist students with admissions applications, registration, records, transcripts, SLCC systems, and financial aid, provide information on the Center for Access & Disability services, printing, and other questions and needs that arise. - Assist in the processing of lost & found items, working in collaboration with Surplus Services. - Participate in campus emergency training and assist in the event of campus emergencies. - Be aware of institutional policies and procedures - Other duties as assigned. OneCard Functions -- Assist students, staff, and faculty in the following areas but not limited to: Respond courteously and promptly to in-person and telephone inquiries about the college, serving diverse populations in a warm inclusive manner. Provide accurate, consistent information. ID creation and issuance, cardholder account maintenance, transaction tracing, and troubleshooting. UTA; bus pass activation and data entry. Processing payments, BruinBucks, and replacement IDs. This position will require critical thinking, teamwork, self-starting ability, timeliness, and dependability.
