Technical Support

6 days ago


Northridge, United States Integrated Resources Full time

Performs technical laboratory activities in support of client studies or procedures. Performs analysis of data for quality and completeness and determines if results are as expected. Records data in compliance with company and regulatory policies and standards to meet quality and accuracy requirements.

SUMMARY
The Clinical Laboratory Scientist I is responsible for performing laboratory testing, recording and reviewing test results, preparing and labeling blood components.
Essential Responsibilities

  • Perform all tasks in compliance with Standard Operating Procedures (SOPs), current Good Manufacturing Practices (cGMPs) and other regulatory requirements.
  • Properly use the Blood Product Information System, as well as authorize and perform system overrides as needed and within Product of authority and ensure to escalate system problems as/if encountered, to management.
  • ccurately perform testing of blood products and donor samples (i.e., hematology counts (CBC), and pH).
  • ccurately record, interpret, and report test results. Ability to recognize and appropriately handle unacceptable test results.
  • Verify acceptability of blood samples.
  • Prepare and pack blood samples for send-out testing.
  • Properly use laboratory equipment.
  • Properly perform, and complete comprehension of, quality control and preventative maintenance of laboratory equipment.
  • Maintain laboratory records; adhere to proper flow of paperwork.
  • Perform blood component preparation from whole blood and apheresis collections.
  • Label blood products.
  • Perform quarantine, destruction, and release of blood products.
  • Prepare, perform and report proficiency testing. (i.e. CAP)
  • ccurately report errors.
  • Evaluate blood component QC testing.
  • Review and/or order and maintain proper inventory levels of laboratory supplies/reagents.
  • Prepare laboratory statistical reports.
  • Identify and troubleshoot problems encountered in assigned tasks and properly document corrective actions. Confer with managerial staff for resolution of problems, if necessary.
  • Inform supervisory staff of any recommendations for process improvement.
  • Read and understand company and industry manuals and compliance standards, including SOPs, FDA requirements (cGMPs) and AABB regulations.
  • Know and follow safety rules relative to area(s) of responsibility.
  • Present a professional image to customers, internal and external.
  • Revision of company SOP's as required.
  • Other duties as assigned.
Supervisory Responsibilities
This position has no direct supervisory responsibility
Qualifications
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily using the skills and abilities outlined in this job description. The requirements listed below are representative of the knowledge, skills, nd bilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Discretion in handling confidential and sensitive matters
  • Meets department quality standards.
  • Good time management skills with the ability to complete assignments within established timelines.
Education, Experience, nd Licensure
  • Bachelor's degree in biological, physical, or chemical sciences or medical technology is preferred
  • t least 1 years of previous CLS working experience preferred
  • Current state CLS Generalist license required.
  • MT (ASCP), preferred.
  • Blood donor center or transfusion service experience is a plus.
Technical Skills
  • Proficient use of Microsoft Office products, including Word, Excel, Outlook, nd PowerPoint.
  • bility to quickly learn new software programs as needed.
Language Skills
Must have a good command of the English language and be able to communicate clearly and concisely in both written and verbal format.
Mathematical Skills
Must be able to analyze and present quantitative data. Able to accurately compute basic mathematical equations such as addition, subtraction, division, multiplication, nd percentages.
Reasoning Ability
Must be able to analyze and interpret data relating to various projects and resolve issues and problems that arise.
  • Must be able to resolve issues of a general and routine nature and exercise appropriate judgment to escalate issues to senior management.
  • Must be able to effectively prioritize routine and nonroutine work assignments to ensure goals and timelines re met .


Physical Demands and Work Environment
The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions
  • Work is conducted in the Shipping, Laboratory, Donor Center, or standard office environment. Temperatures are regulated by facilities management and are not within the direct control of the individual or company. Most work is conducted in open areas with associated distractions such as noise from telephones, keyboards, machines, doorbells, and talking.
  • Work performed in the Shipping, Laboratory, and Donor Center is done primarily while standing (6 to 8 hours a day). Work performed in the office environment is performed primarily while sitting (6 to 8 hours a day). All work environments utilize keyboards, gaze at a monitor(s), utilize hands to grasp, reach, and hold. The employee must frequently lift or move up to 10 pounds over their shoulder and occasionally lift or move up to 50 pounds. Staff who works in the Shipping / Logistics or Warehouse departments may be required to lift or move more than 50 pounds while using proper safety equipment.
  • Exposure to standard chemicals used in an office environment is expected . Additional exposure to Shipping, Laboratory, and Donor Room staff includes exposure to water, chemicals, bloodborne pathogens, waste, infectious material, dry ice, and liquid nitrogen. Refer to the Safety Data Sheets for a complete list.
  • Staff must wear Personal Protective Equipment (PPE) when performing tasks that may expose to bloodborne pathogens, waste, infectious material, dry ice, and liquid nitrogen or as required per policy.
  • Employee must use proper safety equipment, as directed


  • Northridge, United States HARMAN Full time

    Description & RequirementsAbout the Role As the Technical Support Engineer, you will provide technical support to consultants, contractors, and end-users with product and troubleshooting information relevant to the Harman Professional brands. What You Will Do Provide high-level technical expertise to both Internal and External customers. Create digital...


  • Northridge, California, United States Harman International Industries Full time

    Salary and BenefitsThe estimated salary for this position ranges from $66,000 to $96,800 per year. We offer a flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location.


  • Northridge, California, United States Tekfortune Inc Full time

    Job Title: Java AWS Technical SpecialistEstimated Salary: $100,000 - $160,000 per annumTekfortune Inc is looking for a skilled Java AWS Technical Specialist to join our team. In this role, you will be responsible for designing and implementing cloud-native applications using Java and AWS services.Your expertise in developing serverless architectures,...


  • Northridge, California, United States Ignite Human Capital Full time

    Job Description:The Senior Director of Call Center and Technical Support is responsible for leading a team of professionals who deliver exceptional customer experiences through technical support. This position requires strong leadership and management skills, as well as the ability to drive process improvement and implement best practices.Key...


  • Northridge, United States ResourceMFG Full time

    summary ResourceMFG is seeking.....YOU! Manufacturing Customer Service/Front Desk Associate with CAD Experience is Required Loveland, CO NOT A REMOTE POSITION We're hiring a Customer Service Representative with Great computer skills, CAD Experience and good attention to detail, and excellent communication skills. Did we mentiongreat pay, benefits,and acool...


  • Northridge, California, United States Regal Medical Group Full time

    Regal Medical Group: A Fast-Paced Work EnvironmentWe are seeking a highly skilled IT Support Professional - Medical Group to join our team. As a key member of our IT department, you will play a crucial role in ensuring the smooth operation of our healthcare systems.The estimated salary for this position is $73,500 annually. However, base pay offered may vary...


  • Northridge, CA, United States Medtronic Full time

    We anticipate the application window for this opening will close on - 20 Jan 2025At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeCareers That...


  • Northridge, California, United States California State University Full time

    Key ResponsibilitiesThe successful candidate will be responsible for conducting analysis of current systems, integrations, and processes to identify opportunities for improvement and innovation. This includes designing and developing systems, modules, programs, database administration, applications development, managing integrations, and systems support.


  • Northridge, California, United States Ignite Human Capital Full time

    Job Overview:The Senior Director of Call Center and Technical Support will be responsible for leading a team of professionals who deliver exceptional customer experiences through technical support. This position requires strong leadership and management skills, as well as the ability to drive process improvement and implement best...


  • Northridge, California, United States Harman International Industries Full time

    Job DescriptionWe are seeking a Technical Support Engineer to provide technical support to consultants, contractors, and end-users with product and troubleshooting information relevant to the Harman Professional brands. Key responsibilities include providing high-level technical expertise, creating digital customer self-help materials, and making design...


  • Northridge, California, United States Arete Associates Full time

    Job ResponsibilitiesThe successful candidate will serve as a technical contributor to the maintenance, configuration, and installation of various Red Hat Enterprise Linux systems used on HPCs, data collectors, sensor systems, COTS servers, and other deliverable IT systems.Key responsibilities include:Maintaining and applying relevant technical expertise in...

  • Lead Engineer

    3 weeks ago


    Northridge, California, United States Northrop Grumman Full time

    Key ResponsibilitiesLead Airframe engineering team to support proposal and program planningDevelop basis of estimates and support the development of technical volumePerform requirements development, management, analysis, and traceabilityDefine and track system technical performance measurementCollaborate cross-functionally to establish coherent information...

  • IT Systems Specialist

    2 weeks ago


    Northridge, California, United States Arete Associates Full time

    Job OverviewAreté Associates is a dynamic company that utilizes innovative solutions to tackle complex security challenges. As an IT Systems Technician, you will play a vital role in supporting the team's technical needs. We are seeking a skilled professional to provide top-notch technical support for computers, mobile devices, and network...


  • Northridge, California, United States Northrop Grumman Full time

    Job DescriptionThe ideal candidate will have experience in the full systems engineering lifecycle of missile / weapon system development programs and leading at least part of that lifecycle. They will also have technical depth on one or more of the subsystems of missile/weapon systems, e.g., RF/sensors, guidance, navigation, control, telemetry/communication,...


  • Northridge, California, United States Northrop Grumman Full time

    Key ResponsibilitiesThe selected candidate will work directly with the program's Chief Engineer and Program Execution Manager and collaborate with various Integrated Product Teams (IPTs) to ensure the design and development of different subsystems and their integration are technically sound, on budget, and on schedule.This includes:Establishing and managing...


  • Northridge, California, United States Arete Associates Full time

    About This RoleWe are seeking an experienced IT Linux Systems Administrator to join our Program IT team. This role will involve working on multiple DoD contracts, supporting the design, installation, and configuration of Cyber-compliant prototype and low-volume production systems and networks.Key ResponsibilitiesMain Responsibilities:Serving as a technical...


  • Northridge, California, United States Northrop Grumman Full time

    Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and are seeking a highly skilled Associate Systems Engineer to join our team in Northridge, CA.About the JobThe successful candidate will have a strong background in systems engineering and experience working with...

  • Linux Administrator

    5 days ago


    Northridge, United States Northrop Grumman Full time

    Requisition ID: R10181311 Category: Information Technology Location: Northridge, California, United States of America Clearance Type: Secret Telecommute: No- Teleworking not available for this position Shift: 1st Shift (United States of America) Travel Required: Yes, 10% of the Time Positions Available: 1 At Northrop Grumman, our employees have...


  • Northridge, California, United States ResourceMFG Full time

    Job OpportunityResourceMFG is a dynamic and innovative company that is seeking a highly skilled Mechanical Engineer to join our team in Valencia, CA. As a Mechanical Engineer at ResourceMFG, you will have the opportunity to design and develop detailed mechanical designs using CAD software, analyze and improve manufacturing processes, manage engineering...


  • Northridge, California, United States ResourceMFG Full time

    About the JobResourceMFG is a leading provider of manufacturing services, and we are seeking a highly skilled Mechanical Engineer to join our team in Valencia, CA. This is an exciting opportunity for a talented professional to leverage their expertise in mechanical engineering and contribute to the growth and success of our company.Job Description:As a...