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Luxury Client Advisor

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Costa Mesa, United States Atrium Staffing Full time
Our client, a well known luxury Women's RTW brand that specializes in bridal and RTW dresses is seeking a dynamic Luxury Client Advisor for the Costa Mesa boutique. Salary/Hourly Rate: $25 - $30/hr plus commission Position Overview: The Luxury Client Advisor for Costa Mesa California is responsible for delivering a memorable experience to all guests and perspective customers. The Luxury Client Advisor is vital to the brand and supports the Store Manager in achieving sales goals and operational objectives in the Costa Mesa boutique. Responsibilities of the Luxury Client Advisor:
  • Provide industry leading customer service building guest loyalty through in-store experience
  • Maximize all selling opportunities to achieve (and exceed) individual sales goals while driving repeat business by utilizing clientele books and continuously looking for opportunities to convert one-time shoppers to long-term clients
  • Proactively avoid customer service issues by finding meaningful resolutions for customers and using best-in-class customer service
  • Continuously demonstrate product knowledge to enhance sales, use company-provided resources to deepen understanding of product assortment
  • Maintains awareness of all current marketing and promotional activity
  • Act as a brand ambassador emulating the brand aesthetic and embodying a strong sense of brand philosophy and lifestyle
  • Under the guidance and direction of Store Manager and/or other Store Leadership complete operational objectives including opening and closing the store, cash handling, inventory, and other tasks as assigned and demonstrates flexibility and adaptability when workload or tasks are changed as necessitated by business
  • Ensure visual merchandising standards are maintained throughout the day, assist with floor sets, and moves as needed
Qualifications for the Luxury Client Advisor:
  • Strong affinity for brand and philosophy
  • 1 to 3 years of experience working in an elevated retail or hospitality environment
  • Exceptional customer service and networking skills, with the ability to network and develop clients
  • Strong verbal and written communication skills
  • Proficient with POS systems and Microsoft Office Suite; Outlook and Excel
  • Ability to stand for multiple hours and lift up to 40 pounds without assistance
  • Able to work a varied schedule each week including nights and weekends
Education Requirements:
  • High School diploma or GED is required
Benefits:
  • Client provided benefits, upon eligibility