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(Remote)Customer Service Data Analyst
1 month ago
This is a Remote job for a Customer Service Data Analyst located in Jackson, MS. Responsibilities: Work with management to develop and implement standards and procedures to enhance overall dealer sales and service operations processes to improve dealership performance and raise dealers who are performing at sub-standard levels through process and product initiatives. Develop tracking tools to gauge process improvement and internal department/division and dealer/regional standing versus objective.Support the Sr. Manager, Retail & Customer Feedback, as a SME for the Retail Experience Survey Interference Program and the unusual activity report. Investigate, discuss, and document discussions surrounding survey interference and unusual activity. Act as clearinghouse for many processes, region lists, and signed forms. Support management with the retail-facing customer feedback programs including collaborating and training field representatives in specific areas of the Retail Experience Survey Program.Support management to report on the Retail Experience Survey Interference Program. Responsible for contact report documentation, maintaining support documentation, and improving the current process of programs.Follow process steps for the survey interference program and enhance unusual activity report understanding with field representatives.Leverage AdobeSign for Dealer interference strike letters. Requirements: Three years of experience in a s imilar field preferred Prior experience at an automotive dealership and/or OEM is preferred Experience in customer service and process improvement preferred Knowledge of automotive dealer terminology helpful (e.g., ROs, RDRs, Customer Pay, Warranty, DMS)Completed Bachelors degree. Benefits: Volt offers benefits (based on eligibility) that may include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
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(Remote) Quality/CUS Service Data Analyst
2 months ago
Jackson, United States VOLT Management Full timeThis is a (Remote) job for a (Remote) Quality & CUS Service Data Analyst. Responsibilities: Identify emerging and recurring customer issues.Analyze survey verbatim comments.Quantify frequency/magnitude of issues.Calculate metrics.Coordinate contributions from the Quality and Customer Care departments.Assist Sr Mgr in the mapping of customer-facing education...
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Data Governance Analyst
5 days ago
Jackson, United States TechNix LLC Full timeJob DescriptionJob DescriptionPosition: Data Governance AnalystDuration: 1 yearLocation: Jackson, Mississippi (Hybrid) 75% ONSITE per month. Remote Option remote more than 25% of the month will immediately disqualify them. Also, the candidate is REQUIRED to start the contract ONSITE. There will be NO discussion of starting remote and eventually coming...
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IT Data Analyst
3 weeks ago
Jackson, United States Telephone Electronics Full timeDescriptionBASIC POSITION SUMMARY: The IT Data Analyst is responsible for developing, maintaining, and supporting the business intelligence solutions across TEC and its subsidiaries. This position will utilize technical expertise to ensure data is accurate and high-quality. The IT Data Analyst will analyze data and present it in a way that will assist with...
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Data Governance Analyst
5 days ago
Jackson, United States Information Resource group, Inc. Full timeJob DescriptionJob DescriptionRole: Data Governance AnalystLocation: Jackson, MSDuration: 9 Months contract with possibility of extensionsPosition Summary: The Data Governance Analyst will be responsible for managing incoming data and public records requests, ensuring compliance with legal and regulatory requirements, and overseeing the agency's...
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Research Analyst
3 days ago
Jackson, United States Tech Providers, Inc Full timeCustomer Experience and Survey Research AnalystLocation: Jackson, MI 49201 (This position can be based at the OEP location or conducted remotely)Contract Duration: Until 12/31/2025, with a high possibility of extensionPosition Overview:The Voice of the Customer team at Consumers Energy is dedicated to capturing and analyzing customer feedback to enhance our...
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Research Analyst
2 days ago
Jackson, United States Tech Providers, Inc Full timeCustomer Experience and Survey Research AnalystLocation: Jackson, MI 49201 (This position can be based at the OEP location or conducted remotely)Contract Duration: Until 12/31/2025, with a high possibility of extensionPosition Overview:The Voice of the Customer team at Consumers Energy is dedicated to capturing and analyzing customer feedback to enhance our...
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Research Analyst
3 days ago
jackson, United States Tech Providers, Inc Full timeCustomer Experience and Survey Research AnalystLocation: Jackson, MI 49201 (This position can be based at the OEP location or conducted remotely)Contract Duration: Until 12/31/2025, with a high possibility of extensionPosition Overview:The Voice of the Customer team at Consumers Energy is dedicated to capturing and analyzing customer feedback to enhance our...
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Research Analyst
12 hours ago
Jackson, United States TPI Global Solutions Full timeCustomer Experience and Survey Research AnalystLocation: Jackson, MI 49201 (This position can be based at the OEP location or conducted remotely)Contract Duration: Until 12/31/2025, with a high possibility of extensionPosition Overview:The Voice of the Customer team at Consumers Energy is dedicated to capturing and analyzing customer feedback to enhance our...
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Research Analyst
3 days ago
jackson, United States Tech Providers, Inc Full timeCustomer Experience and Survey Research AnalystLocation: Jackson, MI 49201 (This position can be based at the OEP location or conducted remotely)Contract Duration: Until 12/31/2025, with a high possibility of extensionPosition Overview:The Voice of the Customer team at Consumers Energy is dedicated to capturing and analyzing customer feedback to enhance our...
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Research Analyst
2 hours ago
jackson, United States TPI Global Solutions Full timeCustomer Experience and Survey Research AnalystLocation: Jackson, MI 49201 (This position can be based at the OEP location or conducted remotely)Contract Duration: Until 12/31/2025, with a high possibility of extensionPosition Overview:The Voice of the Customer team at Consumers Energy is dedicated to capturing and analyzing customer feedback to enhance our...
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Market Research Analyst
5 days ago
Jackson, United States Tech Tammina LLC Full timeJob DescriptionJob DescriptionRole: Market Research Analyst - Business Intelligence Analyst (Customer Experience Focus)Location: Jackson, MI - Hybrid (Remote/On-Site)Rate: Market Duration: Long termPrimary duties and responsibilities:Develop, implement, manage, and analyze results from studies designed to measure customer satisfaction with program...
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Talent Acquisition
1 week ago
Jackson, United States Alliance Animal Health Full timeJob DescriptionJob DescriptionCompany DescriptionAlliance Animal Health is a fast-growing private equity backed, Veterinary Service Organization that operates as a majority owner and business partner to many veterinarian practices across the US. Our goal is to make it easier for our practices at every step by providing world-class business solutions like...
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Data Governance Analyst
4 days ago
Jackson, United States DATASOFT TECHNOLOGIES Full timeData Governance AnalystHybrid (75% Onsite)About the Job Duration: 10-Month Contract w. possible extension Location: Jackson, MS Pay rate: Hourly Job ID: 134714 Responsibilities: Receiving Requests: Receive and log incoming data and public records requests from non-media parties. Ensure requests are properly documented and tracked for timely processing....
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Senior Financial Analyst
1 month ago
Jackson, United States GovCIO Full timeGovCIO is currently hiring an experienced Senior Finance Analyst to join our growing company. This position will support the rapidly expanding Veteran and Enterprise Technology Services (VETS) sector reporting to the FP&A sector lead. This position will be remote full time. Responsibilities The successful candidate will have excellent finance acumen and...
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Analyst, Water
4 weeks ago
Jackson, United States Global Water Technology Full timeJob DescriptionJob DescriptionDescription:DescriptionAbout the Position: The Analyst, Water & Energy Services is responsible for the onsite service of a diverse range of water treatment programs provided by Global Water Technology at various client locations. These programs include, but are not limited to, steam boilers, cooling towers, hot and chilled...
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Jackson, United States Customer Direct Full time**Virtual/Work-at-Home - Customer Care Agent (Jackson, TN)** **Department:** Ops-Hourly **Location:** Jackson, TN **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** Full-Time Positions available for the following shifts (includes weekends): 1 pm - 10 pm (CST) 2 pm - 11 pm (CST) 3 pm -...
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Revenue Cycle Analyst
4 weeks ago
Jackson, United States Accuity Full timeJob Type: Full-time Description: The Revenue Cycle Analyst performs daily chart completion tasks including review in the client EHR systems for Accuity provider clarification responses and daily reconciliation of Accuity client base DNFB. The Revenue Cycle Analyst will be responsible for managing requests and working with end users (Coders, Clinical...
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Senior Epic Analyst II
3 weeks ago
Jackson, United States Vaco Full timeVaco Senior Epic Analyst II - Jackson, Mississippi Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, Virtual Care, and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services, and Talent...
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Data Analyst
5 days ago
Jackson, United States Rose International Full timeRequired Skill/Experience:Data Management and Systems Development:- Collaborate with the Client in developing and designing data management applications and systems. Aim to improve the agency’s data capabilities for public health purposes.Provide general support to the agency in its projects funded under the Client, specifically under...
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Sr GIS Analyst
4 weeks ago
Jackson, United States Cushman & Wakefield Full timeThis is a job for a remote Sr GIS Analyst position with the company located in Jackson, MS area. Job Summary: The Senior GIS Analyst is a critical role that requires 5-7 years of experience in GIS. This position demands a thorough understanding of GIS concepts, analytics, data visualization (both static and interactive), automation, and solution...