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Sales Manager

1 month ago

Oklahoma City, United States Community Coffee Full time

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Department: Sales Execution

Reports To: Team Lead - Sales Execution

Travel Required: Up to 50%

Workplace Type: On-site

Why work at Community Coffee?

Community Coffee Company is the #1 family-owned and operated retail coffee brand in America. Rooted in family and tradition, yet always looking to the future, you can expect a fast-paced environment that is both challenging and rewarding. Join us and make your passion your profession

Position Overview

The Sales Manager trains, leads and supervises direct reports in assigned location(s) and sells products and services to achieve company strategic objectives and key performance indicators (KPIs).

Function Related Activities/Key Responsibilities

  • Analyzes and controls expenditures to manage P&L responsibilities.
  • Directs sales forecasting activities and reviews/analyzes sales data to set performance goals and promote sales.
  • Executes strategies to meet or exceed sales goals, achieve KPIs, and appropriately handle customer issues.
  • Prepares sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
  • Maintains and utilizes up-to-date knowledge about the markets served, customers, vendors, and competitors to drive successful operations.
  • Directs channel development activity and coordinates sales distribution by establishing and assigning sales territories, quotas, and goals and addressing routing optimization.
  • Manages development and retention of DSD accounts for assigned area through a sales team.
  • Meets primarily with key customers (large, complex and/or at risk), assists sales representatives with maintaining relationships and negotiating and closing deals.
  • Attends and networks at trade association meetings to promote product and company; may be required to coordinate or lead special event occurring on weekend and/or nights
  • Oversees location operations, including staffing, training, inventory management, finance, systems, and facilities to drive revenue growth and accomplish financial objectives.
  • Manages activities of the DSD team to ensure achievement of objectives in assigned area, including but not limited to, maintaining relationships that grow our business, achieving established performance scorecards, handling customer issues, developing sales within accounts, analyzing and controlling department expenditures, preparing sales reports, implementing process improvements, participating in trade shows
  • Collaborates with other departments within the organization to support overall company goals.
  • Responsible for building, developing, and retaining talent necessary to drive a high-performance sales team, along with ensuring succession planning is in place.
  • Conducts long-term and short-term goal setting for teams and individuals and uses data to measure and monitor sales processes, identify issues, and enhance performance.
  • Participates in daily activities of staff and may determine route coverage.
  • Ensures safe behaviors (driving, warehouse, etc.) are being practiced and strives to ensure that safety goals are achieved for all sales positions.
  • Conducts warehouse walk-throughs as necessary.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
  • May be requested to perform different or additional duties as assigned
Position Requirements
  • High school diploma or equivalent required.
  • Bachelor's degree in related field from four-year university preferred
  • 3 years of management or supervisory experience in a sales environment
    • Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources.
  • Must be at least 21 years of age
  • Valid Driver's license: A Commercial Driver's License (CDL) may be required for certain work locations.
  • Acceptable driving record
  • DOT medical certification
  • If route has customers that require COVID vaccination for entry, COVID vaccination is a requirement for employment.
  • Successful completion of pre-employment physical
  • Knowledge of Microsoft applications (Outlook, Word, Excel, PowerPoint) and handheld point-of-sale computer systems preferred
What we're looking for
  • Strong communication, organization, and leadership skills
  • Effective at delivering data that is fact-based as well as persuasive story telling
  • Knowledge of the retail industry (e.g., retailers, competitors, trends, visual merchandising, equipment, general business environment) related to multiple channels of distribution.
  • Knowledge of and ability to gather, interpret and apply multiple consumer/industry insights and trends used in the development of channel strategies and programs.
  • Knowledge of syndicated sources (e.g., AC Nielsen, IRI, CCT+, Home Scan) used in the analysis of trending market, customer, consumer, and dollar/volume dynamics.
  • Ability to listen and empathize to effectively collaborate with a breadth of stakeholders.
  • Elevated EQ/Diplomacy to enable navigating broad system stakeholders
Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:
  • Frequently required to sit and occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear.
  • Occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
  • Field Sales Environment: While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to fumes or airborne particles; The noise level in the work environment is usually moderate but may be moderately loud in warehouse areas.
Our Values

Champion People Welcome Individuality, Learn Together, Encourage Each Other

Inspire Creativity Dream big, Think Fresh, Make It Happen

Wow Our Customers Serve with Purpose, Exceed Expectations, Do What's Right

Serve Our Customers Be Genuine, Bring Joy, Make a Difference

Win Together Be Brave, Have Fun, Celebrate

Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.

Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicant's or employee's race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.

Other details
  • Job Family Sales
  • Job Function Sales
  • Pay Type Salary
  • Required Education High School


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