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Customer Master Data Analyst

1 month ago

Malvern, United States Saint-Gobain High Performance Solutions - Life Sciences, Composites & Mobility Full time


Why do we need you ?

The Customer Master Data ("CMD") Analyst is responsible for providing technical expertise to effectively manage information across a complex matrix of systems, create actionable insights, and drive improvements to the customer master data process across Saint-Gobain in North America. The CMD Analyst will utilize a mix of technical, analytical, and interpersonal skills to identify opportunities and lead the Customer Master Data governance strategy forward.

Is this job for you ?

This position requires a strong focus on governance and processes including standardization, automation, and streamlining of data. In this role, you must be a leader who is able to effectively manage data and communications across the organization with the ability to multi-task and reprioritize tasks based on deadlines and business requirements. You must be able to utilize all relevant systems and processes to effectively meet the complex needs of the organizations evolving data requirements. This position will focus on data management, data analytics and reporting.

This role is requires a working in a hybrid environment in our Malvern, PA office.

A team ready to welcome you

We provide unique options to fit your unique lives Our Total Rewards Program is customizable to accommodate your needs. Our menu of flexible options includes, but is not limited to:

  • Excellent healthcare options: Medical, vision, prescription & dental
  • Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program
  • Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG)
  • Tuition Reimbursement: Continuing education for every season of your career
  • Pet Insurance options: Insurance plan & prescription discount program for your furry friends
  • Employee Recognition Programs
  • PerkSpot: Our exclusive one-stop online discount marketplace
  • LiveWell: Rewarding you for living a healthy lifestyle
A little more about us

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

To make sure nothing is forgotten
  • Bachelor's degree or relevant experience in the required field
  • 3-5 years+ in a data management (or similar) role in a large, complex business environment
  • Knowledge of the OTC (Order-to-Cash) processes; it is important to know what our stakeholders do and how the data is utilized up and down stream
  • Strong systems aptitude. Experience working with enterprise technology: CRMs (incl. Salesforce) and ERPs (incl. SAP and QAD) Power BI, MDM among others
  • Experience with large data sets and applications including analysis thereof
  • Strong knowledge of and practical experience with internal controls is a plus
  • Self-starter with critical thinking skills will lead data initiatives and drive activities independently
  • Ability to solve complex problems that involve competing priorities; make data-driven decisions or recommendations and align decisions with strategies Considers the impacts of decisions on other parts of the organization
  • Ability to identify/implement system and/ or process improvements
  • Outstanding organization, communication, and presentation skills
  • Ability to understand and analyze the "complete picture" incorporating all levels of CMD practices


Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.