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Social Worker Outpatient
2 months ago
$7,500 Sign-On Bonus and eligible for up to $10,000 Student Loan Assistance
Social Determinants of Health can have a major impact on a patient's healthcare. As a member of a multidisciplinary team in the Outpatient CHI Health Clinics, the Social Worker-Outpatient Care Coordinator is responsible for assessing and providing support and intervention for the social and emotional needs of patients and their families to promote improved health, continuity of care and services in the outpatient setting.
Works collaboratively with physicians, staff and other health care professionals within his/her clinically integrated network (CIN), CHI Health Partners, to maintain and improve quality and sustainability within the CIN.
Responsibilities
Assists in the identification of member populations needing care coordination and social work intervention. Acts as a liaison with patients and families to physicians, clinical staff, community resources and others. Conducts a psychosocial assessment and acts as a patient's advocate, by responding to and working with patients to address needs and resolve their concerns. Provides Health Promotion activities and education for patients. Functions as an active team member by effectively collaborating, communicating and coordinating among all responsible parties of an individual patient's multidisciplinary health care team striving to eliminate fragmentation, duplication or gaps in health care. Optimizes patient and family independence and self determination by providing education and health coaching, and assisting with improving problem solving and coping skills as needed. Works with patients, families, and caregivers in the primary care and specialty clinics to address barriers that may be affecting the patient's health, including, economic needs, behavioral issues, services in home, disability, out of home placement etc. Identifies and links families to community resources. Other duties as assigned within Population Health Care Management.
Qualifications
Required Licensure and Certifications
Current/Active Certification to practice Social Work in the State of Nebraska is required (CSW)
Required Minimum Knowledge, Skills, Abilities and Training
Experience: Minimum 3 years clinical experience as a Social Worker required. Minimum 5 years managed care or equivalent care management experience preferred. Understanding of the roles of the healthcare team. Deep understanding of the psychosocial aspects of illness and health. Compassionate demeanor with patients of all ages and conditions. Knowledge of community facilities, resources and entitlement programs. Excellent short-term counseling and crisis intervention skills. Experience working with Medicare and Medicaid populations, and related social/economic issues preferred.
Skills: Must have strong organizational (time management) skills, strong interpersonal skills
and the ability to handle multiple priorities. Knowledge of and practical use of good business English, spelling, arithmetic, practices and the ability to communicate effectively using written and verbal skills. Proficient in email communications and internet usage along with basic use of Microsoft Excel and Word. Knowledge of information technology to evaluate care effectiveness (care process, outcomes and cost) for individual users of health care and patient populations. Exhibits professionalism and ability to build rapport and maintain relationships with providers.
