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Office Manager

4 months ago

Manchester, United States CardioOne Full time
About Our Company

CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan with a match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology.

About the Job

The Office Manager will play an instrumental role in the ensuring the efficient operation of the cardiology office by overseeing administrative functions, managing staff, and maintaining a positive patient experience. This position requires strong organizational skills, attention to detail, and excellent communication abilities. This role will work in our Manchester, New Hampshire office and report directly to the VP of Operations.

What you'll do:
  • Oversee day-to-day administrative operations of the New Hampshire office
  • Manage scheduling of appointments, procedures, and consultations
  • Coordinate patient registration, check-in, and check-out processes when necessary
  • Maintain electronic health records (EHR) and ensure accuracy and compliance
  • Handle insurance verification, billing, and claims processing
  • Recruit, train, and supervise administrative staff, including receptionists and medical assistants
  • Schedule staff shifts and ensure adequate coverage during office hours
  • Conduct performance evaluations and provide feedback to staff members
  • Foster a positive work environment and promote teamwork and collaboration
  • Provide excellent customer service to patients, families, and visitors
  • Address patient inquiries, concerns, and complaints in a timely and professional manner
  • Ensure a welcoming and comfortable environment for patients during their visits
  • Monitor inventory levels of office supplies, medical supplies, and equipment
  • Coordinate orders and deliveries of supplies as needed
What you'll need:
  • Associate degree preferred or equivalent experience
  • 3-5 years' experience in office management of a healthcare practice
  • Knowledge of medical terminology, billing processes, and healthcare regulations.
  • Strong leadership and interpersonal skills.
  • Proficiency in computer systems and software, including electronic health records (EHR) and Microsoft Office.
  • Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
  • Athena EMR experience preferred.

Work Location:

You will work out of Manchester, New Hampshire office.

Additional Information

Full-time base salary range of $45,000 to $65,000 plus medical, dental, and vision.