Technical Service Manager

6 days ago

St Louis, United States Agiliti Health, Inc. Full time
Job Description:

POSITION SUMMARY

TheTechnical Service Manager Irole within an organization is one which is primarily involved in all aspects of the organization's health and safety, reporting and monitoring teams and individual performances, as well as overseeing the application of all company standards, policies, procedures and behavior.

PRIMARY OBJECTIVES AND RESPONSIBILITIES

  • Creates a work environment in which employees become compelled to commit to their organization and its bottom line and feel pride and job ownership.
  • Create a Customer Service Culture
  • Gets results personally and from work groups; sets performance expectations and holds people accountable for getting results.
  • Establishes clear goals that align a unit's efforts with the organization's goals; ensures synergies between people, processes, and strategies to drive flawless execution of business objectives.
  • Leads the implementation of new processes, activities and culture that enhances the customer experience; ensures that associates live a customer focused culture day to day.
  • Emphasis on constantly improving processes, products, and services and exploring innovative ways to do the job. Willingness to consider change and to adapt.
  • Participates and partners with Divisional Directors, Customer Service Technicians, Account Executives and Operations Manager on customer meetings to promote revenue growth, cost containment and expansion of services with existing and potential customers.
  • Manage Profit and loss

QUALIFICATIONS

  • 3+ years of experience in supervising/managing medical service technicians or engineers.
  • Bachelor's degree in Electronics, Mechanical Engineering or Biomedical Equipment Technology or equivalent military training
  • Valid driver's license
  • Excellent customer communication skills that project confidence, enthusiasm, and a professional image.
  • Ability to lift and/or push 75 pounds and stand and walk for long periods of time
  • Willing to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours and travel, as required. Up to 30% travel my be required

KNOWLEDGE, SKILLS, AND ABILITIES

  • Business and financial management expertise, including ability to manage a budget, assist with contract and account margin maintenance and support district office operations.
  • Working knowledge of the healthcare industry, including an understanding of hospital operations, alternate care providers or medical equipment manufacturers.
  • Experience in medical equipment preventive maintenance, repair and handling. Ability to read and understand technical manuals and electric/pneumatic schematics.
  • Proficient computer skills, including Microsoft Office programs (Word, Excel, PowerPoint).
  • Knowledge in managing P&L

DISCLAIMER

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department and the company.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

If you require assistance with your application, please contact recruiting@agilitihealth.com.

Primary Job Location: St Louis Service Center Additional Locations (if applicable): Job Title: Technical Service Manager Company:

Agiliti

Location City: Hazelwood Location State: Missouri

  • Technical Business Analyst

    1 month ago

    St. Louis, United States Forbes Technical Consulting Full time

    Technical Business Analyst (Kafka, Java, and COBOL)Remote in the USA6+ month contractContact Mary at mnugent@forbestc.comSummary: We are seeking a skilled Technical Business Analyst with experience with Kafka messaging to join our client’s dynamic team. In this role, you will be responsible for writing business requirements for Kafka as a pipeline to...

  • Technical Business Analyst

    1 month ago

    St Louis, United States Forbes Technical Consulting Full time

    Technical Business Analyst (Kafka, Java, and COBOL)Remote in the USA6+ month contractContact Mary at mnugent@forbestc.comSummary: We are seeking a skilled Technical Business Analyst with experience with Kafka messaging to join our client’s dynamic team. In this role, you will be responsible for writing business requirements for Kafka as a pipeline to...

  • Senior Technical Services Engineer

    7 days ago

    St Louis, Missouri, United States Elessent Clean Technologies Full time

    Job Title: Senior Technical Services EngineerThe Elessent Clean Technologies Cleaner Fertilizers, Metals and Chemicals (CFMC) business is seeking a highly skilled Senior Technical Services Engineer to lead technical service activities and support customers' operating plants.Key Responsibilities:Execute technical service engagements at customer sites,...

  • Senior Technical Services Engineer

    3 months ago

    St Louis, United States Elessent Clean Technologies Full time

    The Elessent Clean Technologies Cleaner Fertilizers, Metals and Chemicals (CFMC) (MECS) business has a new and exciting opportunity for a Senior Technical Service Engineer. The Senior Technical Service Engineer will report to the Americas Technical Services Leader. This individual will lead technical service activities to support customers’ operating...

  • Technical Product Support Manager

    2 weeks ago

    St Louis, Missouri, United States Equifax Full time

    Technical Product Support ManagerAt Equifax, we're committed to empowering our employees to achieve their full potential. If you're a motivated and results-driven individual with a passion for technical support, we want to hear from you.About the RoleWe're seeking a Technical Product Support Manager to lead our technical services customer care team. This...

  • Senior Technical Program Manager

    2 weeks ago

    St. Louis, United States DCS Corp Full time

    Job SummaryDCS Corporation is seeking a highly skilled and experienced Branch Manager to lead our technical services team in St. Louis, MO. As a key member of our Air and Space Technology Sector, you will be responsible for managing a team of technical experts, driving business development, and executing contracts to support National Security and Department...

  • Cloud Technical Account Manager

    2 weeks ago

    St Louis, Missouri, United States InterVision Systems Full time

    Job Title: Cloud Technical Account ManagerInterVision Systems is seeking a highly skilled Cloud Technical Account Manager to join our team. As a Cloud Technical Account Manager, you will be responsible for managing client relationships, providing technical guidance, and ensuring the successful delivery of cloud-based solutions.Key Responsibilities:Manage...

  • Manufacturing Operations Manager

    1 week ago

    St Louis, Missouri, United States Atlantach Technical Services Full time

    Job OverviewAtlantach Technical Services is seeking a highly skilled Manufacturing Operations Manager to join our team in St. Louis, Missouri. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our manufacturing facility.Key Responsibilities:Manage and coordinate the maintenance team to ensure PM schedules...

  • Automotive Store Manager

    3 weeks ago

    St Louis, Missouri, United States Tire Choice Auto Service Centers Full time

    Job Description**Job Summary:**We are seeking an experienced Automotive Store Manager to lead our team at Tire Choice Auto Service Centers. As a Store Manager, you will be responsible for providing daily leadership to all positions within the store, including General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Managers.Key...

  • Technical Service Lead for Clean Technologies

    4 weeks ago

    St Louis, Missouri, United States Elessent Clean Technologies Full time

    The Elessent Clean Technologies organization is seeking a Senior Technical Service Engineer to join their team. As the Senior Technical Service Engineer, you will be responsible for leading technical service activities to support customers' operating plants in the clean technologies business.**Key Responsibilities:**Execute technical service engagements at...

  • Technical Account Manager for National Security

    2 weeks ago

    St Louis, Missouri, United States Amazon Full time

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our AWS Enterprise Support team, focusing on National Security customers. As a key member of our team, you will be responsible for providing technical guidance and support to our customers, helping them to achieve the best value from AWS services.Key ResponsibilitiesProvide...

  • Technical Account Manager for National Security

    1 week ago

    St Louis, Missouri, United States Amazon Full time

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our AWS Enterprise Support team, specializing in National Security. As a key member of our team, you will be responsible for providing technical guidance and support to our National Security customers, helping them to achieve the greatest value from AWS services.Key...

  • Manager, Technical Project Management

    7 days ago

    St. Louis, United States Nestle Purina PetCare Company Full time

     We re a leader in the pet care industry, which means we re not only ahead in volume, profit and market share, but our associates dare to Stand Taller. We innovate new products, impart new agilities into existing processes, constantly advance pet nutrition, and always pay it forward in the form of service for our communities and families. Are you up for the...

  • Service Request Module Specialist

    4 weeks ago

    St Louis, Missouri, United States Peraton Full time

    Job SummaryWe are seeking a highly skilled Service Request Module Specialist to join our team at Peraton. The successful candidate will be responsible for developing and implementing new and updated Service Request Module (SRM) templates to enhance the end-user experience.Key ResponsibilitiesTemplate Development: Create and update SRM templates to improve...

  • Technical Accounting

    4 days ago

    St Louis, United States Spire Energy Full time

    Technical Accounting & External Reporting Manager Apply now » Date: Sep 13, 2024 Location: Saint Louis, MO, US, 63101 Company: Spire Inc. Summary Spire is hiring a Technical Accounting & External Reporting Manager at its downtown St. Louis (MO) location. This individual contributor will be an experienced member of the External Financial Reporting team...

  • Service Request Module Specialist

    4 weeks ago

    St Louis, Missouri, United States Peraton Full time

    Job SummaryWe are seeking a highly skilled Service Request Module Specialist to join our team at Peraton. The successful candidate will be responsible for developing and implementing new and updated Service Request Module (SRM) templates to enhance the end-user experience.Key ResponsibilitiesTemplate Development: Create and update SRM templates to improve...

  • Technical Project Manager

    3 weeks ago

    St. Louis, United States Envision LLC Full time

    About the RoleWe are seeking a highly skilled Technical Project Manager to join our team at Envision LLC. As a key member of our organization, you will be responsible for leading and managing technology-driven and data projects.Key ResponsibilitiesProject Management Training: Establish and implement Project Management training programs for our Technology...

  • Senior Technical Services Engineer

    4 weeks ago

    St Louis, Missouri, United States Elessent Clean Technologies Full time

    The Elessent Clean Technologies business is seeking a Senior Technical Service Engineer to join their team. As the Senior Technical Service Engineer, you will be responsible for leading technical service activities to support customers' operating plants in the clean technologies sector.**Key Responsibilities:**Execute technical service engagements at...

  • Technical Accounting

    6 days ago

    St Louis, United States Spire Energy Full time

    Technical Accounting & External Reporting Manager Apply now » Date: Sep 13, 2024 Location: Saint Louis, MO, US, 63101 Company: Spire Inc. Summary Spire is hiring a Technical Accounting & External Reporting Manager at its downtown St. Louis (MO) location. This individual contributor will be an experienced member of the External Financial Reporting team and...

  • Technical Support Specialist

    3 weeks ago

    St Louis, Missouri, United States Brooksource Full time

    Job Summary:We are seeking a highly skilled and experienced Technical Support Specialist to join our dynamic IT support team at Brooksource. In this role, you will be the first line of support for end-users, providing exceptional customer service and technical assistance.Key Responsibilities:First-Level Support: Serve as the initial point of contact for all...