Case Manager

3 months ago


Seattle, United States The Salvation Army Northwest Division Full time

DescriptionTHE SALVATION ARMY SEATTLE SOCIAL SERVICES Case Manager - Transitional Living Program Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it's a place where people can invest in people on every level. In the Northwest region of the United States, we are committed to being an efficient and effective network of local offices that provide the community with resources, such as food and shelter opportunities. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. Use your administrative and social services skills as a Case Manager - Transitional Living Program The Case Manager for the TLP (CM/TLP) will provide trauma informed care, housing focused case management, and general and intensive social services for persons self-identifying as male, often with co-occurring disorders, who are experiencing homelessness which includes: all or part of a comprehensive housing readiness assessment (HRA), individualized service plan (ISP) and service-intensive case management intended to assist the individual towards self-sufficiency. The veteran's programs engage clients using strength-based, client-centered methodologies to establish an alliance to assure that the client is respected, motivated, and supported to reach goals identified by the client and case manager. Key program goals include exits into permanent housing, increased household income and connections to community resources. This position is full-time, non-exempt, and located in Seattle, Washington. Pay Rate: $28.45/hour Duties & Responsibilities Provide comprehensive case management that includes- screening and assessing clients; creating, implementing, and monitoring individual service plans; crisis intervention; connecting clients to health, mental health, employment, housing and other community resources. Provide case management for clients with varying degrees of vocational, social, cultural, and/or medical impairments hindering economic independence. Case management services are provided to individuals in a goal directed, task centered, and time limited manner. Provide information regarding services and provide transportation as needed to people seeking services. Continually monitor and evaluate each client's progression through their case management plan and develop corrective action revisions to the plan as needed. Assist clients with application for Social Security or any State Assistance. SOAR training required and/or ability to complete training within 6 months of employment. Foster a professional and welcoming environment in all interactions with clients, guests, vendors, and colleagues, regardless of differing identities, backgrounds, beliefs and choices. Participate in trainings as assigned and coordinates in-house trainings for staff. Develop and maintain team effort by modeling appropriate team behavior and utilizing opportunities to promote team building. Serve as a mentor to fellow staff members including Case Manager Assistants (CMAs). Be available for consultation on client cases as needed and report pertinent information to Program Manager TLP. Provide support for complex cases. Works in tandem with other CMs to assist clients in reaching their case plan goals. Participates in unit staff meetings and in case management meetings and provide case summaries and client status information. Adhere to strict boundaries and professional ethics in the care of others. Monitor adherence to program rights, responsibilities, and policies. Along with the Program Manager and other CMs, co-facilitate monthly house meetings. Along with the Program Manager, cover shifts


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