![Lockhart Auto Group](https://media.trabajo.org/img/noimg.jpg)
Automotive BDC/ Scheduler/ Customer Service
3 months ago
Service and Sales BDC Representatives handle inbound and outbound telephone calls, emails, live chats. Staff members engage with people who are interested in owning a new Cadillac, pre-owned vehicle, or schedule routine & corrective maintenance. The Customer Service team helps create opportunities to do business.
Essential Duties:
- Communicates effectively with Internet customers, inbound service calls, and prospects according to their preferred method of communication.
- Has thorough knowledge of all dealership products and services. Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
- Directs customers to product information resources, including those available on the Internet.
- Understands the psychology of Internet customers and works with them accordingly to bring them into the store for proper vehicle demonstration and to close the transaction.
- Checks email frequently and responds to inquiries immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention.
- Knows and understands the federal, state, and local laws that govern retail automobile sales.
- Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
- Attends product and sales training as requested by manager.
- Experience with Xtime Service Scheduler a plus.
- Experience with Vinsolutions Connect CRM a plus.
- Maintains professional appearance.
Job Requirements
Education and/or Experience: Six months to one year related experience and/or training; or equivalent combination of education and experience. Associate's degree (A. A.) or equivalent from two-year College or technical school preferred but not required. We prefer experience working within a CRM Database (Vinsolutions), and Microsoft Office applications.
Language Skills: Excellent phone communication skills are a ‘must have’ for this position. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Job Type: Full-timeJob Location:
- INDIANAPOLIS, IN 46256
-
Automotive BDC Customer Service Consultant
3 months ago
Indianapolis, United States Hubler Chevrolet Full timeJob DescriptionJob DescriptionJob Description:Automotive Customer Service BDC Consultant Weekly Bonuses If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge (we'll happily teach you everything you need to know) -- we want to talk to you! The Customer Service BDC Consultant utilizes...
-
Automotive BDC/ Scheduler/ Customer Service
2 months ago
Indianapolis, United States Lockhart Auto Group Full timeJob DescriptionJob DescriptionService and Sales BDC Representatives handle inbound and outbound telephone calls, emails, live chats. Staff members engage with people who are interested in owning a new Cadillac, pre-owned vehicle, or schedule routine & corrective maintenance. The Customer Service team helps create opportunities to do business. Essential...
-
Indianapolis, United States Lockhart Auto Group Full timeJob DescriptionJob DescriptionService and Sales BDC Representatives handle inbound and outbound telephone calls, emails, live chats. Staff members engage with people who are interested in owning a new Cadillac, pre-owned vehicle, or schedule routine & corrective maintenance. The Customer Service team helps create opportunities to do business. Essential...
-
Luxury BDC Agent
3 weeks ago
Indianapolis, United States Tom Wood Full timeTom Wood Group is seeking a full-time Luxury BDC Agent to work at the Tom Wood Home Office. Automotive BDC experience is a MUST, Luxury is preferred. This individual will communicate effectively in order to fulfill all BDC duties for our 4 luxury stores. Pay: 18/ hour with bonus structure Schedule: Monday-Friday and some Saturdays from 9a - 6p ...
-
Luxury BDC Agent
2 months ago
Indianapolis, United States Tom Wood Inc. Full timeJob DescriptionJob DescriptionTom Wood Group is seeking a full-time Luxury BDC Agent to work at the Tom Wood Home Office. Automotive BDC experience is a MUST, Luxury is preferred. This individual will communicate effectively in order to fulfill all BDC duties for our 4 luxury stores.Pay: 18/ hour with bonus structure Schedule: Monday-Friday and some...
-
Call Center Representative
3 weeks ago
Indianapolis, United States Penske Automotive Full timeWant to work for one of Indiana's best? Apply today and join a team that is among the Top Workplaces to work for in 2024! Penske Indianapolis, is looking for motivated individuals to join our Business Development Center and help deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and...
-
Automotive Customer Service-Sales/ Service Scheduler
2 months ago
Indianapolis, United States Lockhart Auto Group Full timeService and Sales Scheduling Representatives handle inbound and outbound telephone calls, emails, live chats. Staff members engage with people who are interested in owning a new Cadillac, pre-owned vehicle, or schedule routine & corrective maintenance. The Customer Service team helps create opportunities to do business. Essential Duties: Communicates...
-
Automotive Customer Service-Sales/ Service Scheduler
2 months ago
Indianapolis, United States Lockhart Auto Group Full timeJob DescriptionJob DescriptionService and Sales Scheduling Representatives handle inbound and outbound telephone calls, emails, live chats. Staff members engage with people who are interested in owning a new Cadillac, pre-owned vehicle, or schedule routine & corrective maintenance. The Customer Service team helps create opportunities to do...
-
Indianapolis, United States Tom Wood Automotive Group Full timeIntegrity Insurance, a part of the Tom Wood Group, is looking for a Customer Service Representative. The CSR would provide support to our team and customers in various ways. We represent a network of insurance providers including, but not limited to, Customer Service Representative, Customer Service, Insurance, Integrity, Representative, Retail, Automotive
-
Customer Service Advisor Automotive
3 weeks ago
Indianapolis, United States Jiffy Lube of Indiana Full time$1,000 SIGN ON BONUS Join a Growing Company That Cares About You! Looking for growth potential? We're expanding our Service Advisor team. We are looking for highly motivated SERVICE ADVISORS with a team attitude and strong customer service skills. Jiffy Lube of Indiana locations hire locally offering a career path for individuals that are interested in the...
-
Customer Service Representative
1 month ago
Indianapolis, United States Tom Wood Automotive Group Full timePrimary contact on incoming phone calls. Answers customer questions and follow up on unresolved issues. Process policy changes for clients. Update client information as it is needed. Obtains/secures all "Trailing Documents" from clients. Contacts ren Customer Service Representative, Customer Service, Integrity, Representative, Retail, Automotive
-
Customer Service Advisor Automotive
2 weeks ago
Indianapolis, United States Jiffy Lube of Indiana Full timeJob DescriptionJob Description$1,000 SIGN ON BONUS Join a Growing Company That Cares About You ! Looking for growth potential? We're expanding our Service Advisor team. We are looking for highly motivated SERVICE ADVISORS with a team attitude and strong customer service skills. Jiffy Lube of Indiana locations hire locally offering a career path for...
-
Customer Service Advisor Automotive
4 weeks ago
Indianapolis, United States Jiffy Lube of Indiana Full timeJob DescriptionJob Description$1,000 SIGN ON BONUS Join a Growing Company That Cares About You ! Looking for growth potential? We're expanding our Service Advisor team. We are looking for highly motivated SERVICE ADVISORS with a team attitude and strong customer service skills. Jiffy Lube of Indiana locations hire locally offering a career path for...
-
Automotive Technician
3 months ago
Indianapolis, United States Midas-Auto Service & Tire Full timeJob DescriptionJob DescriptionAt Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.We are looking for automotive technicians/mechanics that are able to work independently of others,...
-
Automotive Repair and Service Technician
3 months ago
Indianapolis, United States Ed Martin Acura Full timeJob DescriptionJob DescriptionService TechnicianEvery employee with Ed Martin Automotive Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!BenefitsMedical,...
-
Automotive Technician
3 weeks ago
Indianapolis, Indiana, United States BEST ONE TIRE and SERVICE Full timeDescription:Join our Best-One of Indy team - now hiring an Automotive Technician / Mechanic at our W. 86th St location Full-time, $30-$35 For the 3rd year, Best-One of Indy has been named one of the Best Places to Work in the tire industry by Tire Business. Are you ready to join a winning team? Apply today We're looking for an Automotive Technician /...
-
Automotive Repair and Service Technician
3 months ago
Indianapolis, United States Ed Martin Buick GMC Full timeJob DescriptionJob DescriptionService TechnicianEvery employee with Ed Martin Automotive Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. The Ed Martin Auto Group is proudly...
-
Service Technician
3 months ago
Indianapolis, United States Andy Mohr Automotive Full timeJob Details Job Location Andy Mohr Nissan - Indianapolis, IN Description Andy Mohr Automotive Group is one of largest volume car dealership group in the state of Indiana. Mohr’s goal is to sell volume. With aggressive advertising campaigns that are value-oriented, car customers are very familiar with the Andy Mohr brand. Andy Mohr dealerships...
-
Automotive BDC Representative
3 weeks ago
Indianapolis, United States Eastgate Chrysler Dodge Jeep Ram Full timeEastgate Chrysler Jeep Dodge Ram currently searching for experienced Customer Service / Business Development Representative. Apply today! Benefits Competitive pay based on experience. Medical, dental and vision insurance. 401(k) investment plan. Paid vacation and holidays. Responsibilities Handle incoming phone calls Handle leads and appointment...
-
Automotive BDC Representative
2 months ago
Indianapolis, United States Eastgate Chrysler Dodge Jeep Ram Full timeJob DescriptionJob DescriptionEastgate Chrysler Jeep Dodge Ram currently searching for experienced Customer Service / Business Development Representative. Apply today! BenefitsCompetitive pay based on experience. Medical, dental and vision insurance. 401(k) investment plan. Paid vacation and holidays. ResponsibilitiesHandle incoming phone callsHandle leads...