HR Ops Analyst, GCL
21 hours ago
In today's global economy, reach and continuity are essential to success. To become an industry leader and confidently remain one, organizations across verticals must establish a reliable, end-to-end, and flexible logistics network. That's where Global Critical Logistics comes in. Through our leading brands (Rock-it Cargo, Dietl, CARS, SOS Global Express, and Dynamic International) we manage all aspects of logistics planning, execution, and operations to help our clients create the continuity needed to run a more efficient and expansive global business.
Are you passionate about shaping a vibrant and inclusive workplace culture? Do you thrive in dynamic environments where creativity and innovation intersect? If so, we invite you to apply for the role of People & Culture Generalist at our company, Global Critical Logistics, an award-winning global leader within the entertainment and luxury import/export logistics industry providing unrivaled experience and expertise for live events, touring, sports, luxury auto and art freight forwarding. Our teams serve as the premier freight forwarders handling some of the world's biggest concerts, festivals, and sporting events for many high-profile clients across the music & sports industries to make the greatest shows and events possible across the world.
At our company, we believe that our people are our greatest asset. As a People & Culture Generalist, you will play a crucial role in fostering an environment where our employees can excel and feel valued. You will work closely with leadership and teams across the organization to implement HR strategies that support our business goals and enhance our unique culture.
Join us in creating unforgettable experiences and driving success in a fast-paced, exciting industry. Apply today and be a part of a team that values teamwork, innovation, diversity, and excellence.
What You'll Do
Reporting to the Director of People, Culture, and Communications, US & Canada, you will be supporting our various business verticals on all things "people". This role encompasses all aspects of the employee life cycle. From onboarding to talent development to performance management, you will leverage your passion for people and knowledge of HR best practices to support our ICs and people leaders in achieving results, while maintaining a high-performance and engaging culture.
Responsibilities
- Assist with processing bi-weekly payroll for employees, including processing bonuses and commissions, tax adjustments, benefit contributions, HRIS workflow approvals, and any other pay-related changes or adjustments and serve as a point of contact for our employees regarding these subjects
- Serve as a point of contact for all employees for questions regarding onboarding, offboarding, payroll, taxes, benefits, HRIS, leaves of absence, and any other related People Operations topics; support other global locations as needed
- Maintain employee records/personnel files from onboarding to termination, processing actions in the HRIS platform and overseeing the employee change process from approvals to data entry; complete regular data quality reviews and audits to help drive process improvements
- Support all necessary tasks related to administering benefits offerings, partner with external providers to reconcile benefit contributions and premiums
- Support the integration & implementation of HR systems, policies, SOPs, and audits to ensure all individuals and processes are in compliance with applicable regulations; leverage expertise with employment laws to make recommendations to the People team on HR operations & policy matters
- Build custom reports for leadership related to payroll expenses, commissions, headcount, and other business needs; regularly monitor data cleanliness of HRIS platform, flagging and correcting system issues in real-time to ensure consistently clean data
- Identify trends, patterns, and insights in HR data to inform decision-making
- Bachelor's degree in Human Resources Management (or related field) or equivalent experience, and/or SHRM/PHR certification preferred; Payroll and Benefits certifications are a plus
- Working knowledge of multiple human resource disciplines, including payroll, employee relations, leaves & accommodations, talent & performance management, and federal and state respective employment laws; comfortable with providing strategic guidance to managers and individual contributors
- 2+ years' experience in an HR Generalist role in a high-growth, multinational environment; 2+ years demonstrated HRIS experience required (ADP and Deel experience is a plus)
- 2+ years' experience overseeing multi-state payroll and benefits required; professional certification in Payroll and Benefits, strong understanding of benefits & payroll regulations and taxes (ADP and Deel experience is a plus), and Canada payroll/benefits experience are a plus
- Ability to work Pacific Time hours M-F; this role will primarily support teams that sit out of the West Coast region who are generally online from 8a-6p PT
- Ability to work from our Los Angeles (90045) office at least 4 days per week; flexibility to travel to local LA-Area offices regularly (e.g., Gardena, DTLA, Topanga) and other West Coast offices on occasion
- Proficiency in business-level English and Spanish is necessary
Benefits & Perks That Rock
- Recharge & Reset: Enjoy a generous PTO package with 18 vacation days, 2 floating holidays, 6 sick days, and 11 paid holidays annually. We know work-life balance is key.
- Your Health, Our Priority: Comprehensive medical, dental, and vision plans are just the start. Get employer contributions to your HSA if you choose a high-deductible health plan, plus access to convenient telemedicine through MDLive and mental health support through our Employee Assistance Program.
- Financially Fit: Secure your future with our 401(k) match and comprehensive employer-funded insurance (Basic Life, AD&D, Short-Term Disability, and Long-Term Disability).
- Family Matters: Welcoming a new addition? We offer generous paid parental leave for all parents.
- Perks with a Purpose: Grow professionally with Continuing Education Reimbursement, give back with Charitable Donation Matching, and even snag free tickets to client events (when available)
- Culture Club: We love to celebrate Join us for regular company events like birthday lunches, sports outings, volunteer opportunities, and more.
- Optional Add-Ons: Customize your benefits with supplemental insurance (accident, critical illness, hospital indemnity) and pet insurance through MetLife.
- Sweet Savings: Score potential discounts on home and auto insurance through Farmers Insurance.
Global Critical Logistics is committed to the full inclusion of all qualified individuals. As part of this commitment, GCL will ensure that persons with disabilities are provided with reasonable accommodation for the hiring process. If reasonable accommodation is needed, please contact hiring@gcl.global.
GCL provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. In addition to federal law requirements, GCL complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GCL expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status
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