Treasury Management Support Operations
3 weeks ago
Treasury Management Support Operations
Org Structure : Job Posting Location
Bloomingdale, IL - 80 Stratford Dr
Category
Customer Service
Type
Regular Full-Time
Job Description
First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets of $5+ billion. We are a community bank at heart with international expertise, traditional values, and a forward-looking philosophy. Our employees have the experience and vision to meet the needs of savers, borrowers, and businesses in the 21st century. First American Bank can offer employees a level of visibility, career growth, and stability that is difficult to find in many larger corporations.
This hourly (non-exempt) Treasury Management (TM) Support Representative is responsible for assisting commercial clients with online banking services such as ACH, Wires, Remote Deposit, Lockbox, Positive Pay; troubleshooting any technical issues as well as assisting with general navigation. The TM Support Representative is also responsible for inputting the data for Treasury Management services for commercial clients within our core systems.
This position will assist with Treasury Management client inquiries and problem resolution, as well as answer inquires over the phone and through email.
DUTIES & RESPONSIBILITIES:
- Provide a high level of professional and courteous service on inbound and outbound calls.
- Communicate complex topics in a clear and concise manner via phone and email.
- Maintain good customer relations with both internal and external customers via phone and email by providing accurate product and service information, assisting with various online systems inquiries, and resolving customer issues.
- Process the data entry of the Treasury Management application and modification requests to add on services for Commercial Clients into our core processing systems.
- Accurately create documentation based on customer needs within multiple systems. Ensure all necessary documentation is completed properly and received for all customer and internal requests.
- Day to day responsibilities include but are not limited to; completing customer profile set ups and maintenance requests for the Bank's online systems; correcting account posting errors, processing stop payments, funds transfers, account maintenance requests, and any other customer or internal related requests.
- Participate in self development activities and First American Bank University (FABU) training courses to continually enhance customer service skills and job knowledge. Complete all required compliance regulation training assigned.
- Conduct and complete additional assignments/projects as designated by management.
QUALIFICATIONS:
- High school diploma or equivalent required, Bachelor's degree preferred.
- Minimum of 2 years customer service banking experience.
- Strong time management, problem-solving skills and organizational skills are required.
- Must have the ability to handle multiple tasks with strong attention to detail.
- Proven ability to work in a fast-paced environment and maintain timely follow up.
- Written communication must be clear and concise with no errors and minimal revisions needed.
- Verbal communication must be presented in a confident and professional manner.
- Maintain credibility through professional demeanor, appearance, and presence by modeling standards appropriate to our environment and industry.
- Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach.
- Bilingual in Spanish preferred.
- Must have excellent PC skills, including toggling through multiple applications at once.
- Must have technical aptitude and confidence in assisting customers with troubleshooting and navigating through multiple platforms.
- Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports.
- Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows as a result of system upgrades.
- Occasional travel to other First American Bank locations, Bank functions and training facilities required.
- Typical scheduled hours are Monday through Friday 8:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need.
- Saturdays may be required.
- Punctuality is required to maintain First American Bank's customer service standards.
-
Distribution Center Operations Manager
3 weeks ago
Bloomingdale, Illinois, United States Korpack Full timeJob Overview:Korpack is seeking an experienced Distribution Center Operations Manager to oversee the seamless integration of production processes with distribution and logistics operations.Key Responsibilities:Manage and optimize co-packing/contract packaging/fulfilment processes to ensure efficient and timely production of goods.Collaborate with production...
-
Production Operations Manager
4 weeks ago
Bloomingdale, Illinois, United States Now Health Group Full timeJob SummaryWe are seeking a highly skilled Production Operations Manager to join our team at NOW Health Group in Bloomingdale. This is a fantastic opportunity for a motivated individual to lead and manage our production operations, ensuring the highest quality products and exceptional customer service.Key ResponsibilitiesProduction Leadership: Oversee and...
-
Restaurant Operations Manager
4 weeks ago
Bloomingdale, Illinois, United States Noodles & Company Full timeJob DescriptionNoodles & Company is a fast casual restaurant with a mission to nourish and inspire every team member, guest, and community we serve. We're seeking an experienced Restaurant Assistant General Manager to join our team in a fun, exciting, and challenging opportunity in restaurant management.The PerksCompetitive pay, plus quarterly bonusPaid time...
-
Supply Chain Operations Manager
1 month ago
Bloomingdale, New Jersey, United States Vibration Mountings and Controls Inc Full timeJob SummaryVibration Mountings and Controls Inc is seeking a highly skilled Supply Chain Manager to oversee and optimize the end-to-end supply chain processes within the manufacturing environment. This role involves managing procurement, inventory control, logistics, and distribution, as well as leading and developing a team of supply chain professionals.Key...
-
Sales Operations Specialist
1 month ago
Bloomingdale, Illinois, United States Jobot Full timeSales Operations Specialist OpportunityThis is an exciting opportunity to join a growing packaging and plastics company as a Sales Operations Specialist. As a key member of the team, you will be responsible for supporting the sales team in achieving their goals and driving business growth.Key Responsibilities:Sales Operations Support: Process and track...
-
Restaurant Manager
3 days ago
Bloomingdale, United States Chick-fil-A Restaurants Full timeCLIENT SUMMARYLocated in Bloomingdale, Illinois, Chick-fil-A Bloomingdale is proudly owned and operated by Joe Antolik, who has spent the past 9.5 years growing the business and building strong ties with the local community. Known as the neighborhood restaurant, this Chick-fil-A is dedicated to creating a welcoming environment for both guests and team...
-
Seasonal Support Driver
4 weeks ago
Bloomingdale, United States United Parcel Service Full timeSHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...
-
Service Manager
4 weeks ago
Bloomingdale, Georgia, United States Arrow Exterminators Full timeService Manager Job DescriptionArrow Exterminators is seeking a highly skilled Service Manager to oversee all aspects of Service Center operations. This role involves managing revenue, sales, profit, human resource activities, training, and compliance. The ideal candidate will ensure uncompromised service to customers and team members, aligning with the...
-
Seasonal Support Driver
2 weeks ago
Bloomingdale, United States United Parcel Service Full timeSHIFT YOUR FUTURESeasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...
-
Seasonal Support Driver
4 weeks ago
BLOOMINGDALE, United States United Parcel Service Full timeSHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...
-
Seasonal Support Driver
4 weeks ago
Bloomingdale, United States United Parcel Service Full timeSHIFT YOUR FUTURESeasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...
-
Machine Operator Assistant
1 month ago
Bloomingdale, New Jersey, United States Vibration Mountings and Controls Inc Full timeJob OverviewVibration Mountings and Controls Inc. is seeking a skilled Machine Operator to join our team in a production environment.Key ResponsibilitiesOperate molding rubber press machines with precision and efficiencyPerform ad-hoc warehouse duties as assigned by managementRequirementsAbility to follow and carry out verbal and written...
-
Day Program Manager
3 weeks ago
Bloomingdale, United States Community Options Full timeDescription Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking a Day Program Manager in the Bloomingdale, NJ area who will be responsible for the supervision and oversight of our Direct Support Professionals and Regional Programs for our Day Habilitation...
-
Service Manager
1 month ago
Bloomingdale, United States Arrow Exterminators Full timeService Manager Arrow Exterminators is looking to hire a full-time Service Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values...
-
Day Program Manager
3 weeks ago
Bloomingdale, United States Community Options Full timeDescription Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking a Day Program Manager in the Bloomingdale, NJ area who will be responsible for the supervision and oversight of our Direct Support Professionals and Regional Programs for our Day Habilitation...
-
Service Manager
4 weeks ago
Bloomingdale, Georgia, United States Arrow Exterminators Full timeJob Title: Service ManagerArrow Exterminators is seeking a highly skilled Service Manager to oversee all aspects of Service Center operations, including revenue, sales, profit, human resource activities, training, and compliance. The ideal candidate will ensure uncompromised service to customers and team members, upholding the company's Vision, Mission, and...
-
Forklift Operator
2 months ago
Bloomingdale, United States AmeriCold Logistics Full timeAbout UsAmericold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our...
-
Distribution Center Manager
2 months ago
Bloomingdale, United States Korpack Full timeAre you driven by organization and thrive in a dynamic, "Get S*%t Done" (GSD) environment? If so, Korpack invites you to join our team as a Distribution Center and Production Manager.Korpack is looking for a highly organized and independent individual for this role to manage its 150,000 sq. ft. warehouse facility. In this position, you will be responsible...
-
Clinical Support Nurse
5 days ago
Bloomingdale, Illinois, United States The Alden Network Full timeJob Summary: The Clinical Support Nurse plays a crucial role in ensuring the timely and accurate completion of nursing documentation processes. This includes admission and re-admission documentation, medication reconciliation, review and collaboration on assessments, care plans, and progress note documentation. The Clinical Support Nurse may work remotely,...
-
Warehouse Operations Assistant
1 month ago
Bloomingdale, Georgia, United States Americold Full timeWarehouse Laborer Job DescriptionAt Americold, we're looking for a skilled Warehouse Laborer to join our team. As a Warehouse Laborer, you'll be responsible for:Assisting with loading and unloading trucksOperating forklifts and other equipmentMaintaining a clean and organized warehouseFollowing safety procedures and guidelinesPerforming inventory checks and...