Defense Technology Support Analyst
2 days ago
Company Overview
We are seeking a Defense Technology Support Analyst to join our team at the Naval Undersea Warfare Center Division, Newport. This role involves supporting on-premises Navy Marine Corps Internet (NMCI) hardware inventory and executing Move-Add-Change (MAC) requests, buildouts, and other related NMCI business processes.
Responsibilities
- Support on-premises Navy Marine Corps Internet (NMCI) hardware inventory such as monitors, keyboards, peripherals, and computers.
- Execute Move-Add-Change (MAC) requests and buildouts.
- Communicate updates and changes to the NMCI catalog of services to customers.
- Assist and perform NMCI hardware refreshes.
- Support cellular/wireless requests.
- Work in a hybrid environment (50% Government Site / 50% Remote).
Required Qualifications
- One (1) year or more of demonstrated experience in NMCI Support, service desk, or IT Help Desk.
- Demonstrated experience with Navy Marine Corps Intranet (NMCI) Enterprise Tool (NET) hardware and software asset ordering and tracking.
- Must have or be able to obtain and maintain a Secret level clearance.
- Accuracy and strong attention to detail; effective at organizing, prioritizing and multi-tasking.
- Excellent oral and written communication skills.
Preferred Qualifications
- CompTIA Security+ Certification or equivalent IAT Level II certification preferred.
Company EEO Statement
Accessibility/Accommodation:
If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process, please let us know the nature of your request and contact information.
QinetiQ US is an Equal Opportunity/Affirmative Action employer. All Qualified Applicants will receive equal consideration for employment.
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