Command Center Operator

3 weeks ago

Houston, United States SMG PARTNERS-ARAMARK FACILITIES(NRG Park - ASM Global) Full time

**[Summary [ASM Global, the leader in privately managed public assembly facilities[ has an excellent and immediate opening for a Command Center Operator at NRG Park in Houston, Texas. NRG Park is in the fast lane for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show and Rodeo), NRG Astrodome (The Astrodome), and NRG Arena. We are seeking a unique Command Center Operator to join our Security team. Under general supervision, the Command Center Operator is responsible for monitoring the security surveillance system on the facility and surrounding grounds, monitoring all access control systems and the dispatching of response personnel. Acts as liaison between the facility and clients, ensuring all clients requirements are met and facility rules, regulations and policies are adhered to. [Essential Duties and Responsibilities [Include the following: ]{arial",sans-serif"=""}]{arial",sans-serif"=""} ]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}** Monitor all surveillance, access control equipment and fire panels contained by the facility. Prioritize situations and investigate/dispatch on all safety and security-related incidents. Follow-up all incidents with written reports and recommendations. Answer emergency, non-emergency and administrative phone lines and provide an appropriate response as required by the nature of the call. Respond to emergencies and handle callouts. Establish and maintain effective working relationships with all entities who maintain business offices on property. Highly detail oriented. Maintain records and compile reports for management on an as needed basis. Complete daily duties such as audits, activity reports and key-controls Create and manage NRG Park credentials such as proximity badges, meeting room access cards and parking passes. Utilize software such as camera analytics and weather monitoring programs to assist with incident and emergency response Work irregular schedule to ensure proper supervision of all events and activities scheduled in the facility, as required. May perform other duties as assigned. [Supervisory Responsibilities ]{arial",sans-serif"=""} Not Applicable. [Qualifications [To perform this job successfully, an individual must be able to perform each essential duty satisfact ]{arial",sans-serif"=""}]{arial",sans-serif"=""}

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