Lead Case Manager

3 weeks ago


Oklahoma City, United States The University of Oklahoma Full time

Responsible for the case management process including admission, assessment/reassessment, service planning, monitoring and discharge of consumers, quality improvement, policy management, and serves as a lead case manager and supervisor.

Duties:

  • Monitors the admission and discharge of consumers into the program.
  • Performs the initial assessment and reassessment of consumers.
  • Reviews the comprehensive assessment to identify the consumer's needs.
  • Implements and submits a comprehensive written service plan that establishes service goals for each consumer. 
  • Modifies plan as needed.
  • Monitors the delivery of services and evaluates consumer outcomes per established policy.
  • Orients and educates consumers.
  • Maintains records documenting activity and performance of delivery services.
  • Serves as the liaison between the program and other agencies.
  • Coordinates the opening of additional practice sites. 
  • Performs quality improvement audits.
  • Prepares various written reports. 
  • Updates policies, procedures, and standards to ensure accuracy.
  • Leads a group of case managers.
  • Trains, delegates tasks, and provides input regarding case manager performance appraisals. 
  • Performs various duties as needed to successfully fulfill the function of the position.

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