We have other current jobs related to this field that you can find below

  • L2 IT Support Specialist

    11 hours ago

    Santa Clara, California, United States The Rockridge Group Full time

    Job OverviewPosition: L2 Deskside Support TechnicianCompany: The Rockridge GroupSummary: We are seeking a proficient L2 Deskside Support Technician to provide assistance to our clients with various computer hardware and software challenges. The role requires on-site or remote support, focusing on hardware installations, software updates, systems integration,...

  • L2 Technical Support Specialist

    6 days ago

    Santa Clara, California, United States The Rockridge Group Full time

    Job OverviewPosition: Deskside Support Technician – L2Location: Not specifiedOverview: We are seeking a proficient L2 Deskside Support Technician to provide assistance to our clients with various computer hardware and software challenges. The role involves both on-site and remote support, addressing hardware installations, software updates, systems...

  • Dedicated AV/UC Field Support Specialist

    2 days ago

    Santa Clara, California, United States Unisys Full time

    Job Summary:The Field Support Specialist will provide Tier 2 support for desktop hardware and deskside issues, software support, and troubleshooting of assigned Service Desk tickets through resolution to client satisfaction. This position requires a self-motivated, flexible, and dependable team player with the ability to adapt to flexible work hours.Key...

  • AV/UC Field Support Technician

    6 days ago

    Santa Clara, California, United States Unisys Full time

    Role Overview: Position Summary: The AV/UC Field Support Technician is primarily tasked with delivering Tier 2 assistance for desktop hardware and deskside challenges, along with providing deskside software support and resolving assigned Service Desk tickets to ensure client satisfaction. This role demands a self-driven, adaptable, and reliable team member...

  • Technical Support Specialist

    6 days ago

    Santa Monica, California, United States RTA US Full time

    Position OverviewRTA US is seeking a dedicated Technical Support Specialist to join our Information Technology team. This role is crucial in providing exceptional support to our clients in the music industry.Key Responsibilities:Deliver outstanding customer service by addressing technical issues with a keen attention to detail and a proactive...

  • Technical Support Specialist

    5 days ago

    Santa Monica, California, United States Intelliswift Full time

    Job ID: Job Title: Support Technician Location: Remote Duration: 3 months Contract Type: W2 only Pay Rate: $20.69/Hour Schedule: 9AM-6PM PST (1-hr unpaid lunch)Key Responsibilities:Exhibit exceptional customer service skills, demonstrating attention to detail and a proactive mindset towards challenges and opportunities.Diagnose and resolve hardware and...

  • Technical Support Specialist

    6 days ago

    Santa Monica, California, United States Russell Tobin Full time

    Position: Support TechnicianLocation: Santa Monica, CAContract Duration: 4 Months plus (Potential for extension or conversion)Work Schedule: Onsite, 9 AM - 6 PM PSTCompensation: $18/hr - $20/hr on W2 (Dependent on Experience)Key Responsibilities:Deliver exceptional customer service with a focus on detail and a proactive approach to resolving issues.Diagnose...

  • Technical Support Specialist

    6 days ago

    Santa Monica, California, United States Russell Tobin Full time

    Position Title: Support TechnicianLocation: Santa Monica, CAContract Duration: 4 Months plus (Potential for extension or conversion for suitable candidates)Work Schedule: 100% Onsite, 9 AM - 6 PM PSTCompensation: $18/hr - $20/hr on W2 (Dependent on Experience)Key Responsibilities:Deliver exceptional customer service with a strong focus on detail and a...

  • Technical Support Specialist

    14 hours ago

    Santa Monica, California, United States Russell Tobin Full time

    Position Title: Support TechnicianLocation: Santa Monica, CAContract Duration: 4 Months plus (Potential for extension or conversion based on performance)Work Schedule: 100% Onsite, 9 AM - 6 PM PSTCompensation: $18/hr - $20/hr on W2 (Dependent on Experience)Key Responsibilities:Deliver exceptional customer service with a strong focus on detail and a proactive...

  • Technical Support Specialist

    9 hours ago

    Santa Monica, California, United States Russell Tobin Full time

    Position Title: Support TechnicianLocation: Santa Monica, CAContract Duration: 4 Months plus (Potential for extension or conversion)Work Schedule: 100% Onsite, 9 AM - 6 PM PSTCompensation: $18/hr - $20/hr on W2 (Dependent on Experience)Key Responsibilities:Exhibit exceptional customer service skills, demonstrating attention to detail and a proactive mindset...

  • Technical Support Specialist

    6 days ago

    Santa Monica, California, United States Russell Tobin Full time

    Position Title: Support TechnicianLocation: Santa Monica, CAContract Duration: 4 Months plus (Potential for extension or conversion for the right candidate)Work Schedule: 100% Onsite, 9 AM - 6 PM PSTCompensation: $18/hr - $20/hr on W2 (Dependent on Experience)Key Responsibilities:Exhibit exceptional customer service skills, demonstrating attention to detail...

  • IT Support Specialist

    6 days ago

    Santa Clara, California, United States SharpBrains Full time

    Position Overview: We are seeking a skilled IT Support Specialist to provide exceptional onsite support for desktop devices. The ideal candidate will have 2-4 years of experience in managing hardware and software incidents, ensuring seamless connectivity and resolution of issues. Key Responsibilities: Oversee the management of desktop devices, including...

  • Technical Support Specialist

    9 hours ago

    Santa Clara, California, United States PATRIOT STAFFING & SERVICES LL Full time

    Job OverviewPosition: Technical Support Specialist (Hands-on Assistance)This role involves providing hands-on support for various IT-related tasks, including:Management of assets and inventoryHandling inbound and outbound shipmentsMounting and unmounting of equipmentUploading and upgrading firmware on devices such as boards, switches, storage units, and...

  • Immigration Support Specialist

    5 days ago

    Santa Clara, California, United States Chugh LLP Full time

    Purpose: The Immigration Support Specialist will primarily assist immigration lawyers and paralegals with administrative tasks, providing additional support as needed. This role is a great fit for someone who possesses exceptional organizational and technical skills. Immigration Support Specialists are detail-oriented and eager to learn within a...

  • Psychiatric Support Specialist

    6 days ago

    Santa Clara, California, United States Kaiser Permanente Full time

    Position Overview:The Psychiatric Support Specialist plays a vital role in delivering compassionate care to individuals with mental health challenges. This position is essential in ensuring that both the psychiatric and physical care requirements of patients are effectively addressed. The Specialist contributes to a supportive and secure treatment atmosphere...

  • Technical Support Specialist

    6 days ago

    Santa Monica, California, United States V R Della Infotech Inc Full time

    Job OverviewWe are seeking a dedicated Support Technician to provide exceptional technical assistance and support to our clients. The ideal candidate will possess a strong customer service orientation and the ability to troubleshoot various hardware and software issues effectively.Key Responsibilities:Deliver technical support by diagnosing and resolving...

  • Administrative Support Specialist

    15 hours ago

    Santa Clara, California, United States Nexxus Financial Resource Ventures Full time

    Job OverviewNexxus Financial Resource Ventures is seeking a dedicated part-time Administrative Support Specialist to assist with various office tasks. The ideal candidate will be responsible for:Managing incoming phone communicationsScheduling appointments for the accounting teamPerforming document scanning and filing dutiesMaintaining a clean and organized...

  • Senior Sales Support Specialist

    6 days ago

    Santa Clara, California, United States IT Management Corp. dba 101 VOICE Full time

    IT Management Corporation, a leading IT solution provider, is committed to fostering sustainability, network transformation, and business alignment. Our organization excels in delivering professional voice and data network consulting services.At IT Management, we aim to drive a transition towards a more efficient and sustainable technological landscape,...

  • Infrastructure Support Specialist

    6 days ago

    Santa Clara, California, United States PATRIOT STAFFING & SERVICES LL Full time

    Position OverviewWe are seeking a skilled Infrastructure Support Specialist to join our dynamic team. This role is essential for ensuring seamless connectivity and operational efficiency within our IT infrastructure.Key ResponsibilitiesManage connectivity between laboratories and applications.Oversee patch management platforms and coordination.Administer...

  • Technical Support Specialist

    5 days ago

    Santa Monica, California, United States V R Della Infotech Inc Full time

    Job OverviewThe position demands a strong emphasis on customer service skills. The individual must demonstrate meticulous attention to detail and possess a proactive mindset towards challenges and opportunities, coupled with a sense of urgency to address customer requirements swiftly and accurately.Key Responsibilities:Provide technical assistance by...

Deskside Support Specialist

2 months ago

Santa Clara, United States Indotronix International Corporation Full time
Job Title: Deskside Support Specialist

Location: 5490 Great America Pkwy, Santa Clara, CA 95054

Duration: 7 months

PR: $31.00/hr on W2

Description:

JOB DUTIES
• End to end timeline creation and cross functional leadership to drive value to the business via the JJT portfolio (PMT)
• Updating the JIRA/Planner board for tasks, DRIs, deadlines and assigning the tasks to members of the team to aid in the project/operational tasks
• Accountable for the reliability/maintenance at the plant to reduce incidents and decrease the MTTR
• Cross functionally lead within JJT/business/MLL/L2/client to drive value to the business
• Lead the Site Team to drive operational/project priorities during Site Team calls
• Support ad hoc requests by leading the Site Team / other support / business teams
• Performs analysis, diagnosis, installation, and resolution of remote access technologies and associated problems.
• Performs analysis, diagnosis, coordination, and planning of horizontal network cable management processes including installation, moves, adds, changes, and repairs.
• Provides complex technical input to the IT team and assumes a supporting role in selecting and utilizing appropriate tools and techniques for timely service delivery.
• Works independently with little to no direct supervision in analysis, design, and implementation of solutions to fulfill business unit requirements.
• Acts as a technical liaison with user groups and other IT partners for systems support and implementation. Provides an effective interface among users, vendors, IT partners, and consultants in evaluating technical issues and products.
• Responsible for partnering with the business units supported to understand the business impact of support issues.
• Responsible for project analysis, design, coordination, and planning for all technical components of client related projects.
• Communicating with stakeholders regarding project needs and goals.
• Contributing to the planning and development of projects.
• Supporting the coordination and management of projects.
• Researching information as required.
• Demonstrates creativity and initiative in problem solving.
• Technical documentation of hardware/software additions or changes.

SKILLS NEEDED
• Proficiency in Microsoft Office and project management software.
• Highly organized and able to multitask.
• Strong attention to detail and problem-solving skills.
• Excellent communication skills, both verbal and written.
• Able to work independently and as part of a team.
• Advanced ability to perform complex troubleshooting and analysis of PC hardware, PC operating systems, and office automation software, with expert level knowledge in at least one area of specialization.
• Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks.
• Ability to handle client and customer issues tactfully and professionally
• Thrives in a fast-paced work environment
• Intermediate knowledge and understanding of LAN environments
• Intermediate knowledge of communication protocols
• Intermediate knowledge of PC-to-Mainframe access.
• Intermediate knowledge of LAN based e-mail systems (e.g., Outlook, MS Exchange)
• Creativity and advanced problem-solving skills that lead to effective solutions to complex and varied problems.
• A demonstrated ability to encourage and model positive cross-team partnerships.
• Intermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.
• Audio Video setup and troubleshooting skills.
• Knowledge of printer Maintenance.
• Experience working in Manufacturing Environments desired.

PREFERRED QUALIFICATIONS
• Bachelor's in computer engineering, computer science, or related field
• Microsoft Certified Systems Engineer (MCSE)

Indotronix is an Equal Opportunity Employer