C-Store Assistant Manager

1 week ago

Dayton, United States Carson Plains Casino, Dayton, Nv Full time

The Assistant Convenience Store Manager is responsible for managing a high-volume convenience store.

Requirements

Qualifications:

High school diploma or equivalent required. Must have excellent mathematical and organizational skills. Previous retail or convenience store experience, preferably in a management role, required. Must be professional and friendly and be able to get along with coworkers and work as a team. Excellent communication and customer service skills required. Must possess knowledge of register operations including cash, checks, credit cards, and register receipts.

Essential Job Functions:

Responsible for the daily operations of the Convenience Store, including effective scheduling and supervision of employees.

  • Must have the ability to accurately calculate money.
  • Recruit and train positive individuals to become team members, ensuring excellent customer service.
  • Able to motivate, encourage, and challenge store team members.
  • Quickly and efficiently resolve customer complaints in a professional manner.
  • Implements and enforces established daily operating procedures to ensure the store is clean, adequately stocked, organized, and well kept.
  • Handle exchanges and refunds in a quick, efficient manner.
  • Achieve company objectives in customer service by ensuring that all customers feel welcome and are given responsive, friendly, and courteous service always.
  • Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
  • Maintain quality brand image standards.
  • Supervise and discipline all store employees according to Company standards.
  • Must possess excellent organizational skills, as well as the ability to multitask.
  • Monitor daily retail gasoline competitors and send prices to corporate office in a timely manner, as established by Management.
  • Monitor cash over/short and inventory shrinkage.

Work Environment and ADA Requirements:

Must be able to stand for the majority of shift. Must be able to work in an environment with loud background noise and smoky conditions. Must be able to lift, push, pull and carry up to 50 pounds on an occasional basis. Must be able to stoop, bend, reach, twist, crouch, squat, lift. Must be able to listen and respond to visual and aural cues.

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