Pre-boarding Specialist
2 weeks ago
Essential Responsibilities:
- Compile and maintain current and accurate documents for pre-boarding therapists
- Maintain knowledge of state and agency requirements to ensure we are meeting all regulatory requirements to hire.
- Order new hire supplies, tablets, bags, badges etc.
- Upload and download necessary therapist credentials into multiple platforms as needed: Hub, SharePoint, Paylocity.
- Proactive and positive feedback throughout the entire preboarding process for every new therapist.
- Adhere to strict regulations and guidelines to protect patient and therapist data and ensure that confidential information is handled appropriately.
- Other duties as assigned by the Director of Pre-boarding and Credentialing.
- High school diploma or equivalent required.
- Two years of preboarding experience preferred.
- Prior health care, and home health experience is a plus.
- Demonstrates superior customer service
- Knowledge and understanding of the pre-boarding process
- Ability to organize and prioritize work and manage multiple priorities
- High level attention to detail and accurate record keeping and documentation.
- Excellent interpersonal and communication skills, including the ability to communicate effectively in both written and spoken forms.
- Ability to work independently with minimal supervision
- Ability to work effectively with clinicians and communicate in a responsive and positive manner.
- A demonstrated record of strong interpersonal skills and goal achievement
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
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