Salesforce (SFDC) Architect with ServiceNow
2 months ago
Location: Chicago IL
Job Summary:
We are seeking an experienced Salesforce Architect with expertise in ServiceNow. Candidate Should have strong technical skills in Salesforce platform architecture and customization, as well as in-depth knowledge of ServiceNow configurations and integrations. The SFDC Architect with ServiceNow will collaborate with cross-functional teams to design, develop, and implement solutions that enhance business processes and drive operational efficiency. This role requires excellent communication skills, a strategic mindset, and the ability to translate business requirements into scalable technical solutions.
Responsibilities:
- Architect and design end-to-end Salesforce solutions, leveraging best practices and industry standards to meet business objectives.
- Lead requirements gathering sessions with stakeholders to understand business needs and translate them into technical requirements.
- Design and implement custom Salesforce solutions including custom objects, fields, workflows, process builder, flows, and Apex code as needed.
- Configure and customize ServiceNow modules, workflows, business rules, UI policies, and integrations to meet business requirements.
- Collaborate with cross-functional teams to integrate Salesforce with ServiceNow and other third-party systems using APIs, web services, and middleware.
- Develop technical documentation including solution designs, data models, integration specifications, and test plans.
- Conduct code reviews, performance tuning, and troubleshooting to ensure the quality and scalability of Salesforce and ServiceNow implementations.
- Stay current with Salesforce and ServiceNow platform updates, new features, and emerging technologies to recommend innovative solutions and enhancements.
- Provide guidance and mentorship to junior developers and administrators on Salesforce and ServiceNow best practices and development techniques.
- Participate in Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 5+ years of experience designing and implementing Salesforce solutions, including customization, configuration, and integration.
- Any Salesforce certifications such as Salesforce Certified Administrator (ADM 201), Salesforce Certified Platform App Builder, and Salesforce Certified Platform Developer I/II preferred.
- Strong understanding of ServiceNow platform capabilities, modules, and configurations.
- Experience integrating Salesforce with ServiceNow and other enterprise systems using REST/SOAP APIs, Middleware, and ETL tools.
- Proficiency in Apex, Visualforce, Lightning Components, JavaScript, HTML, CSS, and other Salesforce development technologies.
- Excellent communication skills with the ability to effectively communicate technical concepts to non-technical stakeholders.
- Strong analytical and problem-solving skills with a keen attention to detail.
- Ability to work independently as well as collaboratively in a fast-paced environment.
- Experience working in Agile/Scrum methodology is a plus.
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