ServiceNow Solutions Architect

3 weeks ago


Chicago, United States Client of Maven Companies Inc. Full time

Role: ServiceNow Solutions Architect

Location: : Local to Chicago preferred but open to Remote

Duration: Contract 12 months+


Great communication skills and leadership/mentorship experience required.

**Please provide a write up of leadership/mentorship experience in the summary and brief candidates that they will need to talk about this in their interviews.


Job Summary:

The ServiceNow Solutions Architect will define and drive the overall architecture and roadmap for client s ServiceNow platform. This role will involve mentoring junior architects, streamlining complex workflows, and ensuring optimal utilization of ServiceNow to meet organizational goals.


Responsibilities:

  • Design scalable, robust solutions to optimize ServiceNow platform functionality.
  • Work across teams (e.g., IT, security, and third-party vendors) to ensure successful integration and module deployment.
  • Mentor junior architects and foster growth in ServiceNow expertise across the organization.
  • Define best practices for workflow automation and process optimization.
  • Collaborate with stakeholders to create solutions for complex, non-digital workflows, enhancing efficiency and automation.


Qualifications:

  • Extensive experience as a ServiceNow Solutions Architect with expertise across multiple modules.
  • Proven ability to mentor and grow architectural talent.
  • Strong understanding of ITSM, ITOM, Knowledge Management, and workflow automation.
  • Excellent problem-solving skills and ability to work collaboratively across teams.
  • Retail Industry experience is not required.



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