Service Provider Manager

2 months ago


Memphis, United States Expeditors Full time

We take care of our employees, and they take care of our customers Become a member of a global community The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us Engage in the procurement of quality service providers, both logistics and non-logistics. Conduct annual pricing RFP's as well as securing spot quotes as needed. Manage all aspects of Expeditors relationship with the district service providers. Insuring compliance with required KPI's, achieving optimum value, and provide exceptional customer service. Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. Good Microsoft Office skills (Excel, Word etc.). Ability to create/write and articulate business plans. Demonstrated customer service skills and proven interpersonal skills. Self-reflecting and open to feedback Initiative and ability to work in autonomy Role model of integrity and pride for all employees High school degree or equivalent business qualifications Minimum four years Expeditors/industry experience Has experience with negotiating pricing programs with transportation providers Expeditors offers excellent benefits: Paid Vacation, Holiday, Sick Time Health Plan: Medical Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program Growth opportunities within the company Employee Referral Program Bonus Please note, this opportunity does not sponsor work visas and has no relocation assistance.



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