Event Manager

1 day ago

Dallas, United States Visit Dallas Full time

Title: Event Manager

Classification: Exempt

Department: Dallas Sports Commission

Reports To: Executive Director

About DSC:

The Dallas Sports Commission (DSC) is a non-profit organization whose mission is to attract, retain and support sports and entertainment events that will position Dallas as the premier sports destination and have a positive impact on the economy and quality of life of Dallas residents.

Our Brand Dallas is more than a city, it's a state of mind - a maverick, can-do spirit expressed through a thriving arts scene, iconic sports culture, creative culinary influence and warm hospitality.

Our Vision To elevate Dallas as a welcoming, must-visit destination.

Our Mission To market Dallas globally to benefit our community and visitors.

We Value Community, Respect, Empowerment, Accountability, Trust, Equitability and Sustainability.

Commitment to Diversity, Equity, and Inclusion

At Dallas Sports Commission, our commitment to diversity, equity and inclusion extends to our visitors, citizens, team members, customers, communities, and marketplaces that we serve. We act as a catalyst for change within our organization and industry. Our commitment to leveraging diversity and inclusion to drive business growth is important and necessary for the future of this organization. We market Dallas as the ideal convention, the premier business and leisure destination for all.

Position Summary:

Provide operations and service support to sporting events, competitions, conventions, meetings and trade shows. These events have a positive effect on the Dallas economy through hotel occupancy and economic impact. Additionally, support the DSC in marketing and promoting the city of Dallas by working with community partners including hotels, venues, sponsors, members, local sports contacts, and associations to ensure the success of all events. Emphasis will be placed on providing a high level of customer service to assigned DSC events while functionally helping these events increase attendance, economic impact, hotel occupancy and bring positive media exposure for Dallas.

Essential Role and responsibilities:

  • Coordinate meeting and event logistics on behalf of the Dallas Sports Commission for sporting events, meetings, conventions, client site visits, sports familiarization (FAM) trips, and new client events
  • Work closely with events to ensure client experience embodies DSC mission and customer service philosophy through overall communication, onsite experiences, gifts, etc.
  • Work with clients to increase their event value and recognition in the city of Dallas. Develop strategies with clients to increase event attendance, competitors, room nights, etc.
  • Maintain Dallas Sports Commission accounts through Simpleview (CRM), DSC website, and event calendar to include but not be limited to traces, economic impact calculations (EIC), hotel pick-up numbers, survey data analysis, and post event attendance reports.
Additional responsibilities:
  • Communication with the Sr. Event Manager on all event checklists, event progress, run-of-show, and overall execution of events.
  • Provide input on the development of event specific marketing plans and assist in the execution of the marketing plan when needed.
  • Assist in the development and execution of overall event operations plans for the organization as well as specific events that the Dallas Sports Commission owns or operates.
  • Responsible for post-event follow-up to include surveys, thank-you notes, reports and final event audits.
  • Manage the execution and collection of data for Event Trust Fund applications to ensure agreement points are executed and proper disbursement documentation is gathered.
  • Analyze specific event data and report back to DSC team members.
  • Be on-site to help with client events or assist in hosting Dallas Sports Commission events.
  • Maintain event budgets, update financial reports, and follow operational guidelines.
  • Represent the Dallas Sports Commission (DSC) on various local organizing committees as appropriate.
  • Development and coordination of the Dallas Regional Spelling Bee program.
  • Represent the Dallas Sports Commission at local civic group and industry meetings to promote the overall vision of the organization in the community.
  • Maintain appropriate relationships with vendors, local businesses, government organizations, sports organizations, venues, and regional partners to be able to provide events with the tools necessary to be successful including:
    • Communications to key stakeholders
    • Marketing and attendance generating collateral
    • Operations
    • Citywide Presence
    • Special Events
    • Vendor Recommendations
  • Manage and support DSC special events as assigned.
  • Work with sales and business development staff to incorporate event production and execution needs in overall bid strategy.
  • Familiarize yourself with the methods, procedures, and techniques of the Dallas Sports Commission and/or Convention & Visitors Bureau within a designated timeframe.
  • Available to work evenings, weekends and holidays as needed
  • Ability to lift objects up to 50 pounds.
  • Other duties as assigned


SUPERVISORY RESPONSIBILITIES

The person in this role will be responsible for supervising interns as needed.

Expected Competencies, performance attributes and characteristics:
  • Strong and consistent ability to prioritize activities within specific time guidelines and ability to handle multiple responsibilities within a specific time frame.
  • Strong computer skills in database management, word processing, windows-based software and general office equipment.
  • A proven history of achieving and exceeding goals and the ability to work independently or within a team.
  • Ability to multi-task and maintain high levels of excellence.
  • Skill and ability to develop and implement portions of a business plan and manage a budget.
  • Creativity in problem-solving along with solid organizational skills and attention to detail.
  • Competitive in striving to achieve potential and identified goals.
  • Robust internal and external communication and customer service skills (written and oral).
  • Strong analytical skills to evaluate quality business opportunities and identify those best-suited for the community.
  • Understand and stay abreast of sport industry trends.
  • Ability to speak Spanish highly preferred.
desired education and experience:
  • Four-year degree from an accredited college or university.
    • Sports Management focus preferred.
  • Minimum of four years of demonstrated experience in sport or event management.
  • Experience working as a Rights Holder, transportation, logistics, hospitality, or event planning and marketing professional.


work environment and physical demands:

The person in this role will mostly operate in an office environment with frequent and consistent use of a laptop computer, monitor, keyboard, mouse, cell phone and copier. It is largely a sedentary role with extended work time sitting and using a cell phone and computer with desktop accessories. There will be occasions working at off-site locations including the convention center and hotels where the environment will vary. The team member will need to occasionally lift and/or move up to 50 pounds.

Expected hours of work:

This is a full-time position with an expectation of 40 + hours of work each week. The regular office hours are Monday through Friday 8:30am to 5pm. Evening and weekend work and participation in events that occur outside of the regular office hours is expected regularly. We need an enthusiastic team player willing to work evenings and weekends as needed for events.

Expected travel:

The person in this role can expect up to 40% local travel (within the City of Dallas) and may require travel on occasion outside of Dallas and the immediate driving area to attend industry meetings, conferences, and other events or activities. A valid Texas Driver License and good driving record are required.

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