IT Service Desk Analyst

1 week ago

Farmington, United States Manpower Group Inc. Full time

The IT Service Desk Analyst is responsible for providing technical support to users by handling break-fix issues and managing user provisioning tasks. This role involves troubleshooting hardware and software problems, managing user accounts, and ensuring timely resolution of technical issues.

Job Title: IT Service Desk Analyst

Location: Farmington Hills, MI (100% onsite)

Pay rate: $23-27/hr W2 plus benefits

W2 contract (no C2C)

What’s the Job?

  • Provide first and second-level support by handling incoming queries and help requests from both internal and external customers per service level standards.

  • Troubleshoot and resolve break-fix issues related to hardware, software, and network systems.

  • Escalate issues to the appropriate subject matter expert and or management when necessary.

  • Administer user provisioning and related access permissions for designated organization systems.

What’s Needed?

  • 3+ years IT Service Desk experience including Windows 11, Freshservice and MS Teams

  • Experience with Windows desktop OS, mobile OS, Microsoft Office Suite, and other IT systems.

  • Experience with virtual desktop tools and software.

  • Strong sense of urgency, organizational, and communication skills.

  • Demonstrated successful ability to build positive relationships and partnerships within department, across the organization, and with external customers.

What’s in it for me?

  • Long term assignment on a great team

  • Healthcare benefits – Medical/Dental/Vision

  • 401k

  • 6 paid holidays upon eligibility

  • Free access to our online training and career development resources

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

  • IT Service Desk Analyst

    4 days ago

    Farmington Hills, United States Experis Full time

    Our client in the IT industry is seeking an IT Service Desk Analyst to join their team. As an IT Service Desk Analyst, you will be part of the Service Desk team supporting James' Team. The ideal candidate will have a strong sense of urgency, organizational and communication skills, and exposure with using TEAMS, Zoom, and conference room audio/video...

  • IT Service Desk Analyst II

    17 hours ago

    Farmington, Michigan, United States Alliance Inspection Management Full time

    Job SummaryAlliance Inspection Management is a leading provider of vehicle inspection services in North America. We are seeking a highly skilled Service Desk Analyst II to join our team. As a Service Desk Analyst II, you will be responsible for providing technical assistance and support to our customers, resolving issues related to computer systems,...

  • Service Desk Analyst

    3 weeks ago

    Farmington, United States Experis Full time

    Job title: Service Desk Analyst Location: Farmington Hills, MI Work schedule: Monday - Friday, 100% onsite Required experience: Experience supporting device management, TEAMS, Zoom, and conference room audio/video technology, Active Directory, virtual desktops, ticketing systems Job Description Provides effective and efficient information technology...

  • Service Desk Analyst

    3 weeks ago

    Farmington, United States Manpower Group Inc. Full time

    Job title: Service Desk Analyst Location: Farmington Hills, MI Work schedule: Monday - Friday, 100% onsite Required experience: Experience supporting device management, TEAMS, Zoom, and conference room audio/video technology, Active Directory, virtual desktops, ticketing systems Job Description Provides effective and efficient information technology services...

  • IT Service Desk Analyst

    1 week ago

    Farmington Hills, United States Experis Full time

    The IT Service Desk Analyst is responsible for providing technical support to users by handling break-fix issues and managing user provisioning tasks. This role involves troubleshooting hardware and software problems, managing user accounts, and ensuring timely resolution of technical issues. Job Title: IT Service Desk Analyst Location: Farmington Hills, MI...

  • IT Service Desk Analyst

    2 weeks ago

    Farmington Hills, United States Experis Full time

    The IT Service Desk Analyst is responsible for providing technical support to users by handling break-fix issues and managing user provisioning tasks. This role involves troubleshooting hardware and software problems, managing user accounts, and ensuring timely resolution of technical issues. Job Title: IT Service Desk Analyst Location: Farmington Hills,...

  • Service Desk Analyst

    1 week ago

    Farmington Hills, United States Experis Full time

    Job title: Service Desk Analyst Location: Farmington Hills, MI Work schedule: Monday - Friday, 100% onsite Required experience: Experience supporting device management, TEAMS, Zoom, and conference room audio/video technology, Active Directory, virtual desktops, ticketing systems Job Description Provides effective and efficient information technology...

  • Service Desk Support Specialist

    3 weeks ago

    Farmington, Michigan, United States Experis Full time

    Job Title: Service Desk AnalystExperis is seeking a skilled Service Desk Analyst to provide exceptional technical support to our clients. As a key member of our team, you will be responsible for resolving technical issues, providing user assistance, and ensuring seamless IT operations.Key Responsibilities:Provide first-level technical support for hardware...

  • IT Service Desk Analyst II

    5 days ago

    Farmington, United States Alliance Inspection Management Full time

    Description Job Summary: Alliance Inspection Management (AiM) is the premier new and pre-owned vehicle inspection partnership in North America that combines breakthrough technology with deep industry experience to provide a trustworthy, independent bridge between buyers and sellers. We offer a comprehensive range of vehicle inspection services to verify the...

  • IT Service Desk Analyst II

    7 days ago

    Farmington Hills, United States AiM Full time

    Job Summary: Alliance Inspection Management (AiM) is the premier new and pre-owned vehicle inspection partnership in North America that combines breakthrough technology with deep industry experience to provide a trustworthy, independent bridge between buyers and sellers. We offer a comprehensive range of vehicle inspection services to verify the...

  • Service Desk Specialist

    3 weeks ago

    Farmington, Michigan, United States Insight Global Full time

    Service Desk Specialist Job DescriptionWe are seeking a highly skilled Service Desk Specialist to join our team at Insight Global. As a Service Desk Specialist, you will be responsible for providing exceptional IT support to our internal employees, resolving tickets in a timely and efficient manner, and ensuring a high level of customer satisfaction.Key...

  • Service Desk Specialist

    4 weeks ago

    Farmington, Michigan, United States Insight Global Full time

    Job SummaryWe are seeking a highly skilled Service Desk Specialist to join our team at Insight Global. As a Service Desk Specialist, you will be responsible for providing exceptional IT support to our internal employees, resolving tickets in a timely and efficient manner, and working collaboratively with our team to ensure seamless service delivery.Key...

  • Business System Analyst

    4 weeks ago

    Farmington, Michigan, United States American IT Solutions Inc Full time

    American IT Solutions Inc is seeking a skilled Business System Analyst to join our team. The ideal candidate will have a strong background in business analysis and system design, with experience in developing ETL solutions using Informatica PowerCenter and Informatica Intelligent Cloud Services. Key responsibilities include designing and developing business...

  • Business System Analyst

    4 weeks ago

    Farmington, Michigan, United States American IT Solutions Inc Full time

    American IT Solutions Inc is seeking a skilled Business System Analyst to join our team. The ideal candidate will have a strong background in business analysis and system development, with experience in designing and implementing business systems based on client requirements. Key responsibilities include developing ETL solutions using Informatica PowerCenter...

  • Business Systems Analyst

    3 weeks ago

    Farmington, Michigan, United States American IT Solutions Inc Full time

    Job DescriptionWe are seeking a highly skilled Business Systems Analyst to join our team at American IT Solutions Inc.The successful candidate will be responsible for designing and developing business systems based on analysis of client's business requirements and specifications.Key responsibilities include:Developing ETL Solutions using Informatica...

  • Business Systems Analyst

    3 weeks ago

    Farmington, Michigan, United States American IT Solutions Inc Full time

    Job DescriptionWe are seeking a highly skilled Business Systems Analyst to join our team at American IT Solutions Inc.Key Responsibilities:Design and develop business systems based on analysis of client's business requirements and specifications.Develop ETL Solutions using Informatica PowerCenter and Informatica Intelligent Cloud Services.Design and develop...

  • Workstation Support Analyst

    4 weeks ago

    Farmington, Michigan, United States CHESS Full time

    Job Description**Job Title:** Workstation Support Analyst**Job Summary:** We are seeking a highly skilled Workstation Support Analyst to join our team. The successful candidate will be responsible for providing technical support for the operation of campus classroom computers, computer labs, and laptop carts.**Key Responsibilities:**Provide technical support...

  • County Program Analyst

    1 week ago

    Farmington, United States Farm Service Agency Full time

    JOB SUMMARY: This is a County Program Analyst position, located in the Franklin FSA County Office, in Farmington, Maine Major responsibilities for this position can be found below. MAJOR DUTIES: Carrying out office activities and functions pertaining to one or more of the program areas administered in the county. IMPORTANT: Click the 'Apply for this job'...

  • Front Desk Manager

    4 weeks ago

    Farmington, New Mexico, United States Nemacolin Woodlands Full time

    Job Title: Front Desk ManagerWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Nemacolin Woodlands Resort. As a key member of our Guest Services department, you will be responsible for managing the front desk operations, ensuring exceptional guest experiences, and maintaining the highest standards of customer service.Key...

  • Front Desk Manager

    4 weeks ago

    Farmington, New Mexico, United States Nemacolin Woodlands Full time

    Job Title: Front Desk ManagerWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Nemacolin Woodlands Resort. As a key member of our Guest Services department, you will be responsible for managing the front desk operations, ensuring exceptional guest experiences, and maintaining the highest standards of customer service.Key...