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Housing Navigator | Los Angeles
3 months ago
Who We Are:
We are a healthcare company that puts heart and compassion above all else. Millions of Americans just aren't getting the medical care they need. We're on a mission to change that. For patients that means exceptional support and better care. For providers it means better support and time to focus on patients, and for partners that means higher quality and lower cost.
Join us in our mission
Job Summary: The Housing Navigator is responsible for providing support and assistance to members and their families experiencing homelessness or at risk of losing their housing.
Position Responsibilities:
- Researches, establishes, and maintains a list of available housing opportunities in the region.
- Develops relationships with and becomes knowledgeable about local community resources including transitional housing, shelters, and permanent housing.
- Develops individualized housing plan and communicates the plan and housing opportunities to the member to ensure effective service and that any placements are consistent with the members overall care plan.
- Assist members with their housing search, including applying for apartments, negotiating with potential landlords, filling out rental applications,
- Assist members in understanding tenant rights and responsibilities.
- Assist members with talking to their landlord by being a mediator if there is a disagreement or concern.
- Conducts follow-up meetings with members after housing placement to assist with any issues that may have arisen.
- Maintains accurate documentation of service objectives, outcomes, and other member related information in the appropriate data systems.
- Participates in collaborative team meetings to provide input, support, and brainstorm solutions to common areas of concern and develop best practices.
- Understands and abides by all departmental and companywide policies and procedures.
- Complies with all safety and injury prevention policies and regulations.
- Performs other duties as assigned or required.
- Utilize the HMIS: Homeless Management Information System to add members into housing portal.
- Assist members in completing CES assessments. Whether completing it with them on HMIS or directing them to a CES Access point where they can get the assistance to complete the CES assessment.
- Assist members with in-person assessments or housing tenancy.
- And other duties assigned
- Education: 1-2 years' experience in healthcare, social work, public health, physiology, or other related field OR Associates Degree in healthcare
- Experience: 1-2 years relevant experience - such as social work, case management, or working with unhoused and unsheltered individuals/families and veterans' programs.
- Experience working with HMIS preferred.
- Experience in a social service setting with working knowledge of case management systems and planning techniques preferred.
- Language: Fluent in English (written and verbal). Preferred bilingual to address the Spanish-speaking population
- License/certification: Current and valid Driver's License and proof of auto insurance.
- Skills required:
- Competent with computers, email, virtual platforms, Excel and other Microsoft Office based programs.
- Excellent verbal and written communication skills, including the ability to convey and exchange information in a clear, effective manner.
- Ability to identify problems and use logic and related information to develop and implement solutions.
- Ability to work independently and carry out assignments to completion within the parameters of established policies and procedures.
- This is a hybrid role working from home while still servicing members in person
- Medical, Dental and Vision Insurance
- We cover up to 100% of your premium and 50% of your dependent premium depending on the plan
- Flexible Spending Accounts, Health Savings Accounts & Dependent Care Accounts are also available
- Life, AD&D Insurance funded 100% by Titanium Healthcare
- 401(k) plan
- Employee Assistance Program
- 12 Paid Holidays, 3 weeks of all-inclusive PTO per year (accrual begins on the first day of employment) as well as a separate Paid Sick Time balance
Equal Employment Opportunity Commission:
At Titanium Healthcare, our mission is to fearlessly reengineer the way healthcare works to reduce costs, ensure better outcomes, and provide everyone, everywhere, with the kind of compassionate and coordinated care they deserve. We believe that achieving this mission starts with a diverse and inclusive workforce.
Titanium Healthcare is an equal opportunity employer. We are committed to promoting and celebrating all backgrounds and encourage all applicants, regardless of race, religion, gender, sexual orientation, disability, age, marital status, parental status, military or veteran status, or any other legally protected status, to apply. We believe that diversity and inclusion drive innovation and equity in healthcare, enabling us to better serve our communities and make a lasting impact.
