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pc support specialist

2 months ago

Goodlettsville, United States Randstad Full time

pc support specialist.

  • goodlettsville , tennessee

  • posted 1 day ago

job details

summary

  • $25 - $30 per hour

  • contract

  • associate degree

  • category computer and mathematical occupations

  • reference1064698

job details

job summary:

This position will support a PC Refresh Project, including administering updates and upgrades of computer equipment, to ensure optimal functionality and performance to end-users

REQUIRED

  • 3+ years of experience in setup, configuration, troubleshooting of desktop, notebook, mobile hardware and software (Windows/iOS/Android)

  • Experience with Asset Management, deployments, etc.

  • High level of experience supporting Microsoft Office 365 productivity tools, including Office suite, Microsoft OneDrive, and Microsoft Teams

  • Excellent written and oral communication skills, attention to detail, customer service driven

PREFERRED:

  • Network +, ITIL certification, A+ certification or Microsoft fundamental certifications

  • Associate degree in Computer Science (Education can offset some experience Requirements)

location: GOODLETTSVILLE, Tennessee

job type: Contract

salary: $25 - 30 per hour

work hours: 8am to 5pm

education: Associates

responsibilities:

Duties & Responsibilities:

  • Manage and Maintain IT Assets: Administer updates, and upgrades of computer equipment including PCs, Macs, printers, mobile devices, to ensure optimal functionality and performance. Perform hardware maintenance tasks including refresh cycles, laptop provisioning, and rebuilds, including warranty claims.

  • Exemplify Professionalism and Quality Service: Demonstrate professionalism, delivering high-quality service with a proactive and solution-oriented approach with internal stakeholders, external customers, and vendors.

  • Mobility and Flexibility: Ability to travel as required, and can lift and move equipment weighing up to 50 lbs.

Knowledge, Skills and Abilities (KSAs):

  • Exceptional oral and written communication skills.

  • Comfortable with providing support to remote users, including leveraging remote support tools.

  • Conceptual knowledge of software and hardware configurations and software applications.

  • Knowledge on the use and configuration of Microsoft Office for PC.

  • Ability to be a team player and be customer service driven.

  • Attention to detail and follow-up with user community.

The essential functions of this role include:

  • manual lifting up to 50lbs qualifications:

  • Experience level: Entry Level

  • Minimum 3 years of experience

  • Education: Associatesskills:

  • Technical Support

  • Windows

  • MS Office 365

  • A+ certification

  • Network+ certificationEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.