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Family Services Specialist I/II
4 months ago
Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as, Adult/Adult Protective Services, Child Protective Services, Foster Care/'Adoption, Child Care, and Employment Services. Employees perform routine- to journey-level casework activities and the casework usually is reviewed by the supervisor prior to implementing a case action.
Family Services Specialist II is the full performance level in the occupational group for Family Services. Typically, employees perform all tasks independently and only see supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement.
Employees are responsible for developing and implementing individualized service plans involving the application of casework methods in basic service level caseloads. Employees may provide services in all program areas or specialize in one or several program areas with heavy emphasis on Adult Protective Services.
General Work Tasks (Illustrative Only) -
- Interprets laws, policies and regulations as applied to specific area of responsibility;
- Monitors, coordinates and administers specific programs as assigned;
- Coordinates services within specific area of responsibility;
- Interviews and assesses customer needs and other relevant factors - such as education/skill levels, abilities, interests, and support systems.
- Informs clients of related service programs rules/regulations, and right to participate;
- Presents cases to determine appropriate services and writes/implements service plans;
- Provides case management services to monitor compliance;
- Manages program waiting lists;
- Tracks expenditures, prepares/submits budget estimates and ensures payment for services;
- Completes necessary federal, state and local planning and reporting requirements;
- Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers;
- Conducts overall monitoring of programs in specific area of responsibility;
- Serves as resource to clients and the community in area of expertise; and
- Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care.
Minimum Qualifications:
Knowledge- Some knowledge of: social work principles and practices; human behavior and motivational theory; and social, economic, and health problems.
Skills- Skill in operating a motor vehicle and personal computer with associated software.
Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships; and stay abreast of current trends and developments in the social work field.
Education and Experience- Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services.
Preferred Qualifications:
Knowledge of and work experience applying complex federal & state laws, regulations, policies and procedures that govern compliance requirements related to Child Welfare Programs, such a s Adult Protective Services, Child Protective Services, Foster Care, Adoption.
Case management experience.
Possession of BSW or MSW degree and a Commonwealth of Virginia Social Worker license.
Prior work experience in social services or an internship in human services.
Completion of VA Department of Social Services training programs.
Special Requirements: Must possess a valid Commonwealth of Virginia driver's license on or before hire. All applicants are subject to a DMV/driving record check, pre-employment drug screen, Central Registry (CPS) check and/or criminal history search. The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.
Special Instructions to Applicants:
Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed or hand delivered applications will not be accepted. This website will provide a confirmation receipt when the application is submitted for consideration. Resumes may be attached to the application, but the application must be completed. Consideration for an interview is based solely on the information within the application and/or resume. Please refer to your account for the status of your application and this position.
PREVIOUS APPLICANTS ARE STILL UNDER CONSIDERATION AND DO NOT NEED TO RE-APPLY
