Network Operations Specialist I

2 months ago


Des Moines, United States Mediacom Communications Full time

Position: Network Operations Specialist I

Company Overview:

Mediacom Communications is seeking a Network Operations Specialist I to monitor the Network Operations Center (NOC) and react to alarms/events within an infrastructure monitoring platform.

Company Benefits:

  • Company Provided Equipment
  • Hybrid schedule
  • Health, vision, and dental insurance
  • Paid vacation, holidays and flex paid time off
  • 401K with generous company match
  • Pay increases through self-guided training
  • Shift differential pay increase for evening shifts
  • Employee discounts on Mediacom services
  • Education Enrichment up to $5,000 per year for qualified employees
  • Employee Wellness Program

Job Responsibilities:

  • Troubleshoot and monitor network activity
  • Isolate and diagnose faults
  • Interact with departments to address network issues
  • Adhere to company and department policies
  • Additional duties as assigned

Job Requirements:

  • High school diploma or GED required
  • Minimum of 6 months in cable TV/broadband/telecommunications experience required
  • Working knowledge of Cisco Technologies, DWDM and SONET
  • Able to work flexible hours, including evenings and weekends
  • Excellent troubleshooting skills
  • Good decision-making skills
  • Ability to work under stress
  • Ability to follow detailed procedures
  • Ability to work within a team environment
  • Excellent written and verbal communication skills

About Mediacom:

Mediacom Communications is known for its innovative entertainment, communications, and internet products. Join a team dedicated to connecting communities to what matters most.

Equal Employment Opportunity:

Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants. Discrimination is prohibited based on various characteristics including race, color, religion, and more, as outlined by federal, state, or local laws.



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