Patient Financial Services Specialist

4 weeks ago

Mableton, United States Benevis Corporate Office - a Benevis company Full time

Overview:
Patient Financial Services Specialist - Bilingual

Benevis LLC. - ATL, GA

Work for a company that is truly making the world a happier place, one smile at a time At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you.

We are actively seeking an Patient Financial Services Specialists to join our team. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences
Responsibilities:

  • Address patient concerns by answering and responding to incoming calls promptly.
  • Take Patient Payments
  • Set up payment arrangements.
  • Assist patients with unresolved balances.
  • Liaison between patients and their insurance company.
  • Collecting estimated liabilities from patients.
  • Demonstrate working knowledge of the Revenue Cycle Process, Compliance, and Federal Regulations.
  • Verify, collect and update patient demographics, insurance coverages, and payment information.
  • Ability to organize and prioritize multiple assignments.
  • Soft Collection Skills.
  • Keep an open line of communication with the manager.
  • Complete weekly workflow assignments.
  • Responsible for answering inquiries from the field offices and interoffice departments within Revenue Cycle.
Qualifications:
High focus on customer service and satisfaction
Must enjoy working in an fast pace environment
Compassion and high level of service for our staff and clients, internal and external
Integrity, always doing the right thing
Team building skills; organizational and staff development skills
Strong interpersonal and communication skills
Attention to detail
Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
High degree of initiative, accountability and independent judgment
Professional manner and appearance at all times
Computer skills: Microsoft Office programs
Customer Focused
Drive Results
Instills Trus t

**Bilingual in Spanish required**

High School Diploma or GED. Degree preferred

We Offer:
  • Competitive compensation
  • Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more

We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.

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