Senior Service Desk Technician

1 month ago

Dallas, United States Vaco Full time
Senior Service Desk Technician w/ Azure | 418155
DETAILS
Location : Dallas, TX 75254 (onsite 5-days per week)
Position Type : 6M C2H
Hourly / Salary : BOE

JOB SUMMARY
Vaco Technology is currently seeking a Senior Service Desk Technician for a 6M C2H opportunity that is located in Dallas, TX 75254 (onsite 5-days per week). The Senior Service Desk Technician will maintain and support the IT Infrastructure, including network, servers, security, storage administration, and business continuity (power / outages). The Senior Service Desk Technician will provide remote global support, through continuous monitoring of all internal / external active network connections. The Systems Administrator Specialist will configure and distribute equipment and peripherals and provides desktop support to ensure smooth operation, performance, and organizational growth.
  • Manage Project / Vendor Relationships - Manage Local Sub-Contractors / Consultants / Vendors
  • Provide Day-to-Day IT Helpdesk Support to Resolve Issues - Meet IT Helpdesk SLA on Assigned Tickets
  • Configure / Deploy Computers / Peripherals Across the Organization
  • Maintain Infrastructure Globally - Emphasis on Availability / Reliability / Performance to Ensure Stability Enterprise-wide | Monitor / Analyze Issues
  • Coach / Mentor Local Team Members / Consultants for Professional Development / Performance / Improvement Activities, etc.
  • Ensure Compliance with IT Security Standards / Best Practices
  • Identify / Provide Guidance on the Adoption of Selection Methods / Techniques / Evaluation Criteria for Obtaining Optimal Results within the Global IT Team / Local Business
  • Leverage Technology / Enhance Process Efficiencies to Support Goals
  • Provide Input / Expert Knowledge on Technology / Processes to Increate Reliability / Simplicity / Cost-Effectiveness / Recoverability / Overall Effectiveness of the LAN / WAN and Supporting Systems / Issues, etc.
  • Maintain Telephonic Infrastructure Across Multiple Regions
  • Maintain Effective Asset Tracking to Allow Visibility into Equipment Lifecycle
  • Identify / Mitigate Network Performance Issues - Availability / Utilization / Throughput / Latency
  • Accomplish Organizational Goals by Fulfilling New / Different Requests - Explore Opportunities to Add Value
JOB REQUIREMENTS
  • Senior Service Desk Technician (5 years) - Support Network / Servers / Security / Storage Administration / Business Continuity (Power / Outages) / VoIP / Desktop PCs, etc.
  • Network Support (5 years) - Routing / Switching / LAN/WAN / SD-WAN
  • Firewall Support - Cisco Meraki (strongly preferred) / ASA, etc.
  • Office / M365 Support - Azure / MS Endpoint Management / Active Directory / MS Defender, etc.
  • Cloud Platform - Hybrid Domains / InTune / MS Endpoint / Exchange Online
  • Azure Cloud Platform - Servers / RBAC Roles / Resource Groups / Network Security / Route Tables / Azure AD Devices / Azure Virtual Desktop (Publishing Desktops / Remote Apps) / SSO Management

PREFERRED (not required)
  • Citrix Cloud Platform - Publishing Desktops / Remote Apps, etc.
  • CAD Software (Autodesk / Auto CAD Inventor) - Installation / Maintenance
  • Epicor 10 / MS Dynamics (D365)
  • Engineering Design / Commercial Industrial Manufacturing Industry


Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal .

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.
  • California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here .
  • Virginia residents may access our state specific policies here .
  • Residents of all other states may access our policies here .
  • Canadian residents may access our policies in English here and in French here .
  • Residents of countries governed by GDPR may access our policies here .
Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
  • the individual's skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

  • Senior Service Desk Technician

    3 weeks ago

    Dallas, United States Virtual Full time

    Senior Service Desk Technician w/ Azure | 418155 DETAILS Location: Dallas, TX 75254 (onsite 5-days per week) Position Type: 6M C2H Hourly / Salary: BOE! JOB SUMMARY Vaco Technology is currently seeking a Senior Service Desk Technician for a 6M C2H opportunity that is located in Dallas, TX 75254 (onsite 5-days per week).  The Senior Service Desk Technician...

  • Senior Service Desk Technician

    2 months ago

    Dallas, United States Vaco Full time

    Senior Service Desk Technician w/ Azure | 418155 DETAILS Location: Dallas, TX 75254 (onsite 5-days per week) Position Type: 6M C2H Hourly / Salary: BOE!JOB SUMMARY Vaco Technology is currently seeking a Senior Service Desk Technician for a 6M C2H opportunity that is located in Dallas, TX 75254 (onsite 5-days per week). The Senior Service Desk Technician will...

  • Senior Service Desk Technician

    2 months ago

    Dallas, United States Vaco Full time

    Senior Service Desk Technician w/ Azure | 418155 DETAILS Location: Dallas, TX 75254 (onsite 5-days per week) Position Type: 6M C2H Hourly / Salary: BOE!JOB SUMMARY Vaco Technology is currently seeking a Senior Service Desk Technician for a 6M C2H opportunity that is located in Dallas, TX 75254 (onsite 5-days per week). The Senior Service Desk Technician will...

  • Senior Service Desk Technician

    1 month ago

    Dallas, United States Vaco Full time

    Senior Service Desk Technician w/ Azure | 418155DETAILSLocation: Dallas, TX 75254 (onsite 5-days per week)Position Type: 6M C2HHourly / Salary: BOE!JOB SUMMARYVaco Technology is currently seeking a Senior Service Desk Technician for a 6M C2H opportunity that is located in Dallas, TX 75254 (onsite 5-days per week).  The Senior Service Desk Technician will...

  • Enterprise Service Desk Technician II

    1 month ago

    Dallas, United States ECi Software Solutions Career Full time

    For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers'...

  • Senior Service Technician

    5 days ago

    Dallas, United States SERVEWAY HEATING AND AIR CONDITIONING LLC Full time

    Company DescriptionSERVEWAY HEATING AND AIR CONDITIONING LLC is a residential and commercial company based in Dallas, Texas, United States. The company specializes in providing heating and air conditioning services to residential and commercial clients, ensuring optimal indoor comfort and air quality.Role DescriptionThis is a full-time role for a Senior...

  • Senior Service Technician

    4 days ago

    Dallas, United States SERVEWAY HEATING AND AIR CONDITIONING LLC Full time

    Company DescriptionSERVEWAY HEATING AND AIR CONDITIONING LLC is a residential and commercial company based in Dallas, Texas, United States. The company specializes in providing heating and air conditioning services to residential and commercial clients, ensuring optimal indoor comfort and air quality.Role DescriptionThis is a full-time role for a Senior...

  • Help Desk Technician

    2 months ago

    Dallas, United States Real Time Technologies, LLC Full time

    Job DescriptionJob DescriptionGet to Know Us BetterRT² offers the most flexible cutting-edge Retail Management Solutions that encompass sales,inventory management, frontline employee management and engagement, payments, businessintelligence, and digital automation tools for the wireless industry. We support Fortune 500companies, unify their customer...

  • Help Desk Technician

    3 months ago

    Dallas, United States Open Systems Technologies Full time

    IT/Help Desk Support $25-30/HR Based on Experience (40 HOURS A WEEK) Dallas, TX 75201 (ON SITE 5x A WEEK) POSITION PURPOSE: Systems Technician will be primarily responsible for administering end user hosting environments. This position will require a broad and deep knowledge of server hardware and software, virtualization technologies, and...

  • Help Desk Technician

    3 hours ago

    Dallas, United States Open Systems Technologies Full time

    IT/Help Desk Support $25-30/HR Based on Experience (40 HOURS A WEEK) Dallas, TX 75201 (ON SITE 5x A WEEK) POSITION PURPOSE: Systems Technician will be primarily responsible for administering end user hosting environments. This position will require a broad and deep knowledge of server hardware and software, virtualization technologies, and...

  • Mansion Front Desk Supervisor

    3 months ago

    Dallas-Fort Worth Metroplex, United States Front Desk Supervisor Full time

    Job summary - • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff. Essential Duties and Responsibilities - (Key Activities) The following are specific responsibilities and...

  • Service Desk Technician

    1 month ago

    Dallas, United States Energy Transfer Full time

    Are you interested in joining our team? Chat with our digital assistant to learn more about our company and apply right from your mobile device! Text ETP to 25000 to get started or apply through this web posting if you prefer. Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering...

  • Service Desk Specialist

    2 weeks ago

    Dallas, United States Tietoevry Full time

    Position: Service Desk Support( L1)Duration: Full time Location: Remote (Preferably in Chicago, IL and Dallas, TX))Visa Preference: USC, GC, H4 EAD’s. Job Summary:We are seeking a highly motivated and enthusiastic Service Desk L1 Engineer to join our IT team. As an entry-level position, this role is ideal for recent graduates looking to start their careers...

  • Service Desk Specialist

    2 weeks ago

    Dallas, United States Tietoevry Full time

    Position: Service Desk Support( L1)Duration: Full time Location: Remote (Preferably in Chicago, IL and Dallas, TX))Visa Preference: USC, GC, H4 EAD’s. Job Summary:We are seeking a highly motivated and enthusiastic Service Desk L1 Engineer to join our IT team. As an entry-level position, this role is ideal for recent graduates looking to start their careers...

  • Senior Refrigeration Service Technician

    1 week ago

    Dallas, United States CoolSys - Refrigeration and HVAC Systems Full time

    Overview: With over 150 years of experience, CoolSys is the market-leading indoor environment solutions company serving various industries. They are seeking a Senior Refrigeration Service Technician with 5+ years of commercial refrigeration experience to join their team. This individual will be responsible for repairing, overhauling, and providing...

  • Tier II Service Desk

    1 month ago

    Dallas, United States Govcio LLC Full time

    Overview: GovCIO is currently hiring for a Tier II Service Desk, Cloud Application Service desk to provide Tier II support to a large DOD Agency. This position will be located in Farmer Branch Texas and will be hybrid position; 3 days on-site 2, days from home.   Responsibilities: Provides application customer service and troubleshooting to DOD users...

  • Service Desk Technician

    1 month ago

    Dallas, United States Sunoco LP Full time

    This position comes with world class compensation, benefits, 401(k) match, profit sharing, and PTO. Summary: This position is part of the Sunoco Retail Technical Help Desk. The Technical Help Desk provides Point of Sale support for all Sunoco Retail locations and their partners. Support is provided 7 days a week including after hours on call. All support...

  • Senior Pool Service Technician

    3 months ago

    Dallas, United States Pool Scouts of North Dallas & Park Cities Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryOpportunity for advancementTraining & developmentHealth insurancePaid time off Are you ready to dive into an exciting opportunity? We're on the lookout for a skilled and dependable Senior Pool Technician to join our dynamic team! If you're passionate about perfect...

  • Service Desk Associate

    5 months ago

    Dallas, United States Cooper Aerobics Health & Wellness Full time

    Part-time. The Service Desk Associate is responsible for responding to the needs of all members at the Cooper Fitness Center. Their primary role is to coordinate check-ins and customer service needs on a regular basis. Schedule: varies; including wee Service Desk, Associate, Customer Service, Service Manager, Retail, Healthcare

  • IT Service Desk Technician-Level 2-LOCAL TO DALLAS, TX

    2 weeks ago

    Dallas, United States BravoTECH Full time

    This role does NOT Accept c2c candidates or candidates that need sponsorship now or in the future-meaning no h1b/cpt/optW2 Only5 days Onsite in Downtown/Uptown/Medical District of DallasM-F, 8-5 and 1 day a week will 2 extra hoursInterview Process: F2F requiredThe ideal candidate will have experience providing technical support, managing Active Directory,...