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Sr. Systems Engineer

2 months ago

Dallas, United States Digital Realty Full time
Job Description

Position Title: Sr. Systems Engineer

Your role

The IT System Engineer designs, implements, maintains, and monitors the systems of Digital Realty around the globe, incl. cloud services. This to ensure the systems of Digital Realty are available, performing, compliant and secure to support the business. To achieve this objective, the system engineering team also defines, implements, and maintains the processes and tooling to do this in the most effective and cost-efficient way.

What you'll do

Define and maintain the Digital Realty system architecture:
  • Collect business requirements in terms of required performance and availability.
  • Collect requirements in relation to applicable compliance frameworks as well IT-security.
  • Collect any customer specific requirements.
  • Identify the as-is architecture and defines a cost-efficient to-be architecture meeting these requirements.
  • Define a plan on how to transition from the as-is into the to-be.
Define and maintains policies and procedures:
  • Define, maintain, and deploy the system server and cloud architecture.
  • Define, maintain, test and deploy the procedures for system changes with minimal downtime.
  • Define and maintain, deploy, and test the procedures for backup and failover.
  • Defines, maintains, and deploys the procedures for asset- and life cycle management.
Implement and maintain the system(-changes):
  • Support IT-development projects with system- and/or cloud-service enablement.
  • Support build out projects with system- and/or cloud-service enablement.
  • Execute life cycle management by timely upgrading and patching of system components.
  • Manage restricted access to systems with appropriate identity management solutions and implementations.
Monitors the systems:
  • Monitor the availability of the systems.
  • Monitor the available capacity and performance.
  • Monitor systems security, incl. potential intrusion.
Ensures IT-compliance within the area of systems:
  • Ensure architecture, installation, configuration, policies, and procedures meet the IT-security targets, applicable compliance frameworks and specific customer requirements.
  • Pro-actively conducts self-assessments and vulnerability scan to gain additional confidence that these targets are met.
  • Provide support to audits and IT Compliance staff, by pro-actively collecting any required evidence and providing support within the audit-process.
Identify, installs, maintains, and deploys system management tooling:
  • Identifies tooling contributing to the cost-efficient installation, configuration, maintenance, and monitoring of the systems and cloud services of Digital Realty.
  • Implements, configures and deploys these tools enterprise-wide.
Provide system engineering support:
  • Act as the to-go person for system management, incl. cloud services, enterprise-wide.
  • Contribute to business projects, infrastructure projects, audits, etc. to provide system management expertise.
  • Ensure incidents are solved within SLA's determined lead time.
  • Provide out of office hours system management support where needed.
  • Monitor system security.
Manage the team (From level Manager and above):
  • Act as the technical owner of the systems, incl. cloud services.
  • Provide thought leadership and best practice for the future direction in the area of systems and cloud services.
  • Work together with other IT-leads to ensure an integrated and consistent approach and end-to-end.
  • Manage the system engineering team and external suppliers, incl. cloud service providers.
Supporting IT in multiple countries around the globe in a global team.

Will be participating in after hours on call duty on a rotation schedule basis.

Occasional travel to other locations of Digital Realty

What you'll need
  • Strong problem-solving skills.
  • Communication skills.
  • Team player.
  • Independent in own work; take responsibility in projects, but also not afraid to ask for help when needed.
  • Pro-active attitude with hands-on mentality.
  • Strong discipline; organized and structured way of working
  • Attention to detail.
  • Experience in international environment.
  • Fluent in English, both written and orally
  • Previous experience in relation to the level
  • Microsoft Certification
  • Linux Certification
  • VMWare Virtual Certified Professional (VCP) or Data Center Virtualization (VCD)
  • CCNA certification preferred.
  • ITIL foundation
  • Experience

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

A bit about our Digital team

IT

Our IT team is at the heart of our business. We develop infrastructures, design and build networks, support servers and provide the first line of support by delivering rich connectivity for our customers. With new data centers coming online all the time, it's a rapidly changing technical environment so our team is always ready to innovate and take the lead on projects. We constantly develop, deploy and support vital networks and data services that drive business performance and improve life for customers around the globe.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee's total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.

Benefits: For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.

This is an exciting time to join our business so apply now and make your mark on our future.

Notes:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.