Applications Engineer

7 days ago

Fort Mill, United States Silfab Solar Full time
Company Description

Making a difference in the world by reducing carbon emissions and improving access to clean energy with every module we make.

Our purpose is to make a difference in the world by reducing carbon emissions and improving access to clean energy with every module we make.

At Silfab Solar, the energy of our people is the power behind our success. Our employees actively shape the solar innovations of tomorrow, while adhering to the highest ethical operating standards and promoting a respectful and safe workplace for our diverse workforce.

Our state-of-the art facilities in the US and Canada engineer and design the latest generation of solar products and utilize advanced manufacturing technology to produce high-efficiency PV cells and modules intended to outperform the market. As a profitable and rapidly expanding company in one of the fastest-growing sectors in the renewable energy industry, Silfab provides you with an incredible opportunity to build your career and contribute to a sustainable future. We are committed to investing in our employees, providing a dynamic and supportive environment for learning and professional growth. We offer competitive pay, generous benefits, and opportunities for advancement, but more importantly, we offer you the ability to make a real difference in the world.

Together we can create a brighter, cleaner future for generations to come.

Job Description

Summary of Position

The Applications Engineer will be responsible for providing technical support and expertise related to the use of Silfab's solar products. This role involves collaborating with customers, sales, and product development teams to ensure that our solar products meet customer needs and performance specifications. The Applications Engineer will work to assist customers by providing relevant product specifications, certifications, and testing documentation required for successful integration into the complete solar system. This role requires a combination of technical expertise, attention to detail, and strong interpersonal skills

Essential Duties and Responsibilities
  • Provide pre-sales and post-sales technical support to customers, addressing inquiries related to solar panel performance, installation, and integration.
  • Assist in the development of technical documentation, including datasheets, installation guides, and application notes.
  • Engage with customers to understand their requirements in terms of product specification and performance
  • Provide technical support across the full range of Silfab's products including residential, commercial, and utility products.
  • Utilize system simulation tools to model system performance and provide feedback to customers that enhance performance and system energy yield (software examples: PVSyst, Aurora)
  • Work closely with the product development team to provide feedback on product performance and suggest improvements based on customer experiences and field data.
  • Develop application notes and other product documentation that highlight technical product performance, address specific use environments, and other application-specific requirements.
  • Along with providing technical assistance to our customers, this role will be responsible for ensuring our modules are compatible with system components including racking and inverters.
  • This role is responsible for coordinating all relevant mechanical testing to ensure compatibility with various racking solutions.
  • Stay current with industry trends, standards, and technological advancements to ensure the company's offerings remain competitive and effective.
  • Identify and resolve technical issues related to solar panel systems including permitting requirements, performance issues and installation challenges
  • Work closely with sales and marketing teams to gather customer feedback, understand market dynamics, and drive product improvements.
  • Support due diligence efforts by providing technical documentation and product testing data to customers and independent engineering firms.
  • Maintains professional and technical knowledge by attending technical conferences/trade shows, reviewing professional publications, establishing personal networks and participating in professional societies.
  • Perform other duties and tasks as required
Qualifications

Skills
  • Strong understanding of solar products and technology
  • Exceptional communication skills, both written and verbal, with the ability to effectively communicate with stakeholders at all levels within the company.
  • Strong project management skills, with the ability to prioritize tasks, meet deadlines, and effectively allocate resources.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Knowledge of solar industry standards and regulations, such as IEC and UL certifications, is preferred.
Traits
  • Ability to thrive in a dynamic R&D environment, adapting to changing priorities and embracing new technologies and methodologies.
  • A passion for staying up to date with the latest advancements in the field and a commitment to continuous learning.
  • Demonstrated leadership qualities, with the ability to inspire and motivate a team to achieve team goals.
Education and/or Experience
  • Bachelor's degree in Engineering or related field; Master's degree preferred.
  • 3+ years of experience in the solar industry or related role
Additional Information

Compensation and Benefits
  • Paid Time Off (vacation, sick, and holiday)
  • 401(k) Retirement Plan
  • Medical/Dental/Vision Insurance Plans
  • Health Savings Account option
  • Supplemental/Voluntary Insurance Plans
  • Employee Assistance Program
  • Tuition Reimbursement Program
  • Employee Recognition Programs
  • Employee PV Panel Purchase Program

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