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Quality Assurance Coordinator

2 months ago

Vernon, United States Reformation Full time
Who We Are:

Founded in 2009, Reformation is a revolutionary lifestyle brand that proves fashion and sustainability can coexist. We combine stylish, vintage-inspired designs with sustainable practices, releasing limited-edition collections for individuals who want to look beautiful and live sustainably. Setting an example for the industry, Reformation remains at the forefront of innovation in sustainable fashion-running the first sustainable factory in Los Angeles, using deadstock and eco fabrics, tracking and sharing the environmental impact of every product, and investing in the people who make this revolution possible. The brand has also established itself as a pioneer in retail innovation, developing an in-store tech concept that brings the best of its online experience to its physical doors.

We are a future focused organization committed to the belief that the problems facing our planet and society can be solved through innovation, common sense and education. Being naked is the #1 most sustainable option. We're #2.

Here at Ref, we put people first. We know that you can't innovate and do cool stuff without having everyone on board. So we work to create a culture where everyone feels like they belong and where their voices are truly valued. We build an inclusive culture together and make a real impact along the way.

Purpose:
The Quality Assurance Coordinator supports the QA department by managing paperwork, preparing reports, and assisting with inspections. Although primarily an office-based role, the coordinator may occasionally conduct field audits. This role also involves handling all TOP and fit sample audits.

Key Responsibilities:
  • Assist in organizing and managing paperwork related to QA inspections and audits.
  • Prepare audit reports by compiling PO data, PIM database information, TOP approval status, spec sheets, and key points of measure (POMs).
  • Conduct in-line inspections and field audits of inbound garments and finished goods as needed.
  • Support the QA team in identifying quality issues and recommending solutions.
  • Handle all TOP and fit sample audits, ensuring measurements align with approved standards as needed.
  • Communicate audit results and updates to cross-functional production teams via email.
  • Verify daily QC release approvals and update approval dates in the PIM database.
  • Participate in in-house inspections for bulk items with high return rates.
  • Ensure that products in production are stored at approved indoor factory locations.
  • Verify factory compliance with the Reformation How to Measure Guide.
  • Escalate urgent quality concerns to the Senior QA Auditor and QA Manager.
Skill Requirements:
  • High School Diploma required.
  • 1-3 years of experience in the apparel industry (QA experience preferred, but training will be provided).
  • Strong attention to detail and proficiency in Microsoft Excel and basic computer skills.
  • Basic understanding of garment construction and measuring points (training will be offered).
  • Bilingual (English/Spanish) preferred.
  • Availability to work weekends, holidays, and overtime as needed.
  • Growth Opportunities: Candidates demonstrating strong performance and initiative can advance into higher-level roles within the QA department, with ongoing training and development provided.
Physical Requirements:
  • Ability to lift and carry up to 20 lbs. over short distances.
  • Perform repetitive hand, finger, and wrist motions; stand for extended periods; bend, kneel, reach, stoop, squat, pull, and push.
  • Able to traverse various surfaces such as stairs, ramps, and uneven terrain.
Work Environment:
  • Primarily indoors in an environmentally controlled setting.
  • Occasionally outdoors with exposure to weather conditions.
Benefits & Perks:
  • Health, vision, and dental insurance for eligible employees
  • Paid vacation, sick, holidays & volunteer time-off for eligible employees
  • Mission based company + casual and entrepreneurial work environment
  • Clothing discount, dog-friendly office, company events + parties and much more
  • 401K with company match


The Reformation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status

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