Contour Operations Support Engineer

4 weeks ago


Concord, United States Compunnel Full time
Job Summary:

The Contour Operations Support Engineer collaborates with Operations and Engineering teams to solve technical challenges in Client's Optical Fiber plant in Midland, NC. This role supports the ramp-up of new products and processes in a fast-paced production environment, driving process capability and improvement efforts through mechanical design and problem-solving methodologies.

Key Responsibilities:
  • Performance Assessment:
  • Evaluate performance gaps and identify opportunities for new process equipment.
  • Process Improvement Recommendations:
  • Recommend improvements based on a thorough gap analysis of process flow.
  • Design Generation:
  • Create designs based on agreed-upon solutions and draft quote packages, obtaining competitive quotes from vendors.
  • Prototype Deployment:
  • Deploy prototypes and select designs based on functionality and performance metrics.
  • Documentation Development:
  • Develop and update engineering and operations documentation to reflect changes and improvements.
  • Production Support:
  • Provide engineering-level support to manufacturing operations, identifying chronic issues and recommending corrective actions.
  • Training:
  • Conduct training for operations and technical personnel regarding equipment or operational changes.
Qualifications:
  • Bachelor’s or Master’s degree in Mechanical, Industrial, Ceramics, or a related Engineering discipline.
  • 3-5 years of engineering experience in a manufacturing or production environment.
Required Skills:
  • Proficient in mechanical design, with experience in parametric modeling and technical drafting.
  • Ability to follow structured problem-solving methodologies when assessing and recommending solutions.
  • Quick learner of new technologies and processes.
  • Strong technical fundamentals with solid process engineering skills.
  • Ability to multitask and prioritize work independently.
  • Excellent communication and presentation skills.
  • Basic understanding of troubleshooting and safety requirements in a manufacturing environment.
  • Ability to work well in a team environment.
  • Willingness to engage hands-on with equipment and interact within the operations environment.
Desired Skills:
  • Experience with experimental design.
  • Project management experience.
  • Familiarity with applying statistical principles and using software such as Minitab or JMP.
  • Experience with polymer or acrylate coatings.
  • Knowledge of glass forming and coating application processes.


Education: Bachelors Degree

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