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Client Care Coordinator
2 months ago
A nonprofit organization in New York City is currently seeking a new team member to join their staff in the Bronx as a Client Care Coordinator. In this role, the Client Care Coordinator will be responsible for assessing mental and emotional functioning of residents and administering services for necessary treatment.
About the Opportunity:
- Start Date: ASAP
- Assignment Length: Ongoing (potential contract to hire)
- Schedule: Monday to Friday
- Hours: 9am-5pm + (one late day- flex) 11am-7pm
- Setting: Transitional Housing
The Client Care Coordinator will:
- Assess and evaluate existing, new and prospective clients/families referred by NYC Department of Homeless Services
- Develop individual living plans (ILPs) for families, including all adults and children in the family composition and provides therapeutic support as needed
- Conduct clinical case conferences with clients in collaboration with internal staff and external providers for compliance with individual living plan goals and to address unmet needs
- Participate in clinical caseload conferences and staff meetings
- Assist with crisis intervention including on-call via agency phone as needed
- Coordinate mental health referrals
- Evaluate mental health status for residents on admission by completing comprehensive evaluation (CFEs)
- Coordinates mental health/psychiatric care and referral
- Develop a resource of network social services providers
- Develop and facilitate group meetings
- Perform other duties, as needed
- 3+ years of experience working with the Homeless population
- Masters Degree in Social Work from an accredited university
- Demonstrated sensitivity and experience with and/or knowledge of homeless families including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance abuse and/or mental health issues
- Familiarity with DHS regulations and DHS Cares Reporting
- Clinical experience, including the ability to make psychosocial assessments and develop and implement individual living plans