eCommerce Operations Specialist
2 days ago
As an eCommerce Operations Specialist, you're responsible to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics, and budget. The business operations specialist usually reports to a project manager or director. Work closely to develop quarterly business plans to increase total sales.
Responsibilities
- Develop quarterly business plans to drive HHP/NC sales to achieve target
- Work with NC teams to directly develop joint business plans with associated investment to reach sales targets.
- Analyze daily, weekly, and monthly performance to understand conversion and traffic drivers including conversion funnel, promotional lift, and marketing activities.
- Work closely with Channel Marketing to develop campaigns and improve content and messaging to customers to improve traffic and qualified lands.
- Analyze promotion performance by customer cohorts to understand drivers of performance and to create targeted offer strategies.
- Lead cross-functional initiatives to increase collaboration and investment in the Mobile Enhancement category.
Knowledge/expertise/experience
- Bachelor's Degree with 7+ years of experience in eCommerce or related industry. MBA preferred.
- Experience managing eCommerce Categories of $50 million + minimally and proven experience growing eCommerce Categories with implementing innovative strategies.
- Strong leadership with the ability to drive results by partnering with Stakeholders across all levels of the organization.
- Demonstrated expertise driving business execution and delivering against revenue and profit targets
- Demonstrated success in a high-pressure and fast-paced environment with ability to respond to changing priorities without loss in performance or productivity
- Ability to lead cross-functional teams and drive influence across many levels of the organization.
- Strong quantitative and analytical capabilities with high proficiency in data analysis using Excel with Tableau preferred.
- Structured and process-oriented approach to solve business and operational problems with a highly agile approach.
Skills
- eCommerce KPI analysis and tracking
- Executive presentation development
- Solid understanding of P&L structure and basic accounting
- Microsoft Standard Office Suite and advanced expertise in PowerPoint and Excel
The hourly range for roles of this nature are $40.00 to $50.00/hr. Rates are heavily dependent on skills, experience, location, and industry.
cyberThink is an Equal Opportunity Employer.
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