Home Care Services Quality Assurance Specialist
3 weeks ago
Position Summary: The Home Care Services Quality Assurance Specialist will conduct in-home visits to monitor and report on the quality of services provided by Home Care Aides, and assess the adequacy of existing care plans to meet client needs.
Working Hours: Full-Time, Monday to Friday 8:30 am to 5 pm with flexibility for field visits after hours and on weekends.
Essential Duties:
- Monitor client's condition and performance of Home Care Aides
- Conduct home visits to new clients and review Welcome Packets
- Prepare accurate home visit and safety evaluation reports
- Maintain compliance with program rules, regulations, and standards
- Ensure a professional and orderly environment at the office
- Abide by all regulations, policies, and procedures
Requirements & Competencies:
- High school diploma or equivalent
- 2 years of recent experience in a healthcare environment, preferably home care
- Understanding of basic medical terminology
- Strong interpersonal, organizational, and communication skills
- Computer skills including MS Office and scheduling programs
- Willingness to travel and reliable transportation
Addus provides equal employment opportunities and prohibits discrimination and harassment based on various characteristics as protected by law.
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