Home Care Services Quality Assurance Specialist

3 weeks ago


Chicago, United States Addus HomeCare Full time

Position Summary: The Home Care Services Quality Assurance Specialist will conduct in-home visits to monitor and report on the quality of services provided by Home Care Aides, and assess the adequacy of existing care plans to meet client needs.

Working Hours: Full-Time, Monday to Friday 8:30 am to 5 pm with flexibility for field visits after hours and on weekends.

Essential Duties:

  • Monitor client's condition and performance of Home Care Aides
  • Conduct home visits to new clients and review Welcome Packets
  • Prepare accurate home visit and safety evaluation reports
  • Maintain compliance with program rules, regulations, and standards
  • Ensure a professional and orderly environment at the office
  • Abide by all regulations, policies, and procedures

Requirements & Competencies:

  • High school diploma or equivalent
  • 2 years of recent experience in a healthcare environment, preferably home care
  • Understanding of basic medical terminology
  • Strong interpersonal, organizational, and communication skills
  • Computer skills including MS Office and scheduling programs
  • Willingness to travel and reliable transportation

Addus provides equal employment opportunities and prohibits discrimination and harassment based on various characteristics as protected by law.



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